EliteBook 8540w: lack of drivers
Some of my drivers are missing and I can't find them online, here's their identity card:
PCI\VEN_8086 & DEV_3B67 & SUBSYS_1521103C & REV_06
PCI\VEN_8086 & DEV_3B67 & SUBSYS_1521103C
PCI\VEN_8086 & DEV_3B67 & CC_070002
PCI\VEN_8086 & DEV_3B67 & CC_0700
PCI\VEN_8086 & DEV_3B64 & SUBSYS_1521103C & REV_06
PCI\VEN_8086 & DEV_3B64 & SUBSYS_1521103C
PCI\VEN_8086 & DEV_3B64 & CC_078000
PCI\VEN_8086 & DEV_3B64 & CC_0780
REV_0072 & USB\VID_138A & PID_0007
USB\VID_138A & PID_0007
ACPI\HPQ0004
* HPQ0004
Where can I find them?
Hello:
You need these drivers...
PCI\VEN_8086 & DEV_3B67 & PCI VEN_8086 & DEV_3B64:
FTP://ftp.HP.com/pub/SoftPaq/sp59501-60000/sp59684.exe
USB\VID_138A & PID_0007:
FTP://ftp.HP.com/pub/SoftPaq/sp66501-67000/sp66915.exe
ACPI\HPQ0004:
FTP://ftp.HP.com/pub/SoftPaq/sp64001-64500/sp64144.exe
Tags: Notebooks
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EliteBook 8540w: lack of drivers for Elitebook 8540w
Hello
I miss a few drivers after installing WIndows 7 Professional (32 bit) operating system. Can you please help. I tried to download some, but ended up having blue screens. I reinstalled the operating system.
Here are the identifiers for which it reports no driver
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-> PCI serial port
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PCI\VEN_8086 & DEV_3B67 & CC_070002
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PCI\VEN_8086 & DEV_3B64 & SUBSYS_1521103C & REV_06
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PCI\VEN_8086 & DEV_3B64 & CC_078000
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PCI\VEN_1033 & DEV_0194 & SUBSYS_1521103C
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USB\VID_138A & PID_0007 REV_0072
USB\VID_138A & PID_0007Unknown-> device
ACPI\HPQ0004
* HPQ0004Can you please the links for drivers. Also, if there is no particular order I need to follow
Hello, Intel 82577LM and 82577LC Gigabit Ethernet Driver
Links: http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_101142_1 & sp4ts.oid = 4173772
Administration Active Intel (r) technology-
Link: ftp://ftp.hp.com/pub/softpaq/sp61501-62000/sp61783.exe
Intel(r) Management Engine Interface
Link: ftp://ftp.hp.com/pub/softlib/software11/COL34171/pv-84629-1/sp46290.exe
Driver USB-controller for Hewlett-Packard-HP EliteBook 8540w
Link: ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54511.exe
Validity Sensor (VFS451)
Link: http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe
HP Mobile Data Protection sensor / 3d guard player
Link: http://ftp.hp.com/pub/softpaq/sp60001-60500/sp60389.exe
Click on Bravo and accept as a Solution if my answer was helpful and answered your question.
I am an employee of HP!
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EliteBook 8440p: lack of drivers for the Ricoh Bay8Controller and Base system device
Hello
In the Device Manager my EliteBook, under the heading other devices, I have the 2 below devices for which no driver is installed. What are and how to upgrade drivers (Windows cannot find drivers)?
- Device base system with hardware ID:
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PCMCIA\RICOH-Bay8Controller-F1B2
PCMCIA\RICOH-Bay8Controller-0000-0000
PCMCIA\RICOH-0000-0000
Thank you for the support!
Hello
Try this link
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HP EliteBook - 2730p: lack of drivers Windows HP - 2730 10 p
After my update Win 7 to 10, I'm missing some drivers.
In Device Manager, they are grouped as follows:
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Please advice how to solve this problem.
Hello:
Use the drivers for W7...
Base system device:
This package contains the Ricoh Media Card Reader Driver for laptop models supported and operating systems. The Ricoh Media Card Reader driver supports the following media: Memory Stick, xD-Picture Card, MMC, SD and smart card.
FTP://ftp.HP.com/pub/SoftPaq/sp45001-45500/sp45112.exe
Fingerprint sensor:
This package contains the driver for the AuthenTec fingerprint sensor in the notebook models and operating systems. NOTE: To use a fingerprint to connect to a Microsoft Windows, Microsoft Windows Vista or Microsoft Windows 7 laptop, the HP ProtectTools Security Manager Suite version 4.00 is necessary.
FTP://ftp.HP.com/pub/SoftPaq/sp47501-48000/sp47729.exe
Serial port PCI and PCI Simple Communications Controller:
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FTP://ftp.HP.com/pub/SoftPaq/sp45001-45500/sp45131.exe
Unknown device:
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HP EliteBook 8440p: lack of drivers after reinstalling Windows 7
Hello
I reinstalled Windows 7 and now got a number of missing drivers. Please redirect me to the download URL.
Base system device
PCI VEN_1180 & DEV_0843 & SUBSYS_172A103C & REV_14
PCI VEN_1180 & DEV_0843 & SUBSYS_172A103C
PCI VEN_1180 & DEV_0843 & CC_088000
PCI VEN_1180 & DEV_0843 & CC_0880PCI Simple Communications controller
PCI\VEN_8086 & DEV_3B64 & SUBSYS_172A103C & REV_06
PCI\VEN_8086 & DEV_3B64 & SUBSYS_172A103C
PCI\VEN_8086 & DEV_3B64 & CC_078000
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USB\VID_138A & PID_0007Please indicate the sequence of the driver installation (if there are any specific applicable in my case). Thank you!
Ekaterina
Hello
In the order of validation, the drivers that you need are:
http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=4095874&swItemId=ob_79317_2&swEnvOid=4059
Kind regards
DP - K
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EliteBook 2530p: HP Elitebook 2530p lack of drivers for Windows 10
I have just updated to Windows 10 Home (32 bit) to windows 7 Home Premium.
(Other devices) Device Manager reports no drivers for the following items:
Fingerprint sensor
PCI serial port
PCI Simple Communications controller
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No driver Windows 10 appear in the list of the OS on the site of HP support for this machine.
Can I use the Windows 7 drivers?
Thank you for any help or advice.
Hello:
Your only option will be to use the W7 drivers...
Fingerprint sensor:
http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=3782253&swItemId=ob_82368_1&swEnvOid=4053
Serial port PCI and PCI Simple Comms controller:
http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=3782253&swItemId=ob_77385_3&swEnvOid=4053
Unknown dev:
http://h20564.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_125640_1
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EliteBook 8440p: lack of drivers
My system is missing Base system device. I tried to search the official site of HP, but it does not appear there. My OS is Windows 7 Starter. I tried to update, but it is not updated.
I need quick help.
Hello
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http://ftp.HP.com/pub/SoftPaq/sp46501-47000/sp46972.exe
Kind regards
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drivers for HP EliteBook 8540w Mobile Workstation (ENERGY STAR)
Hi - I had to reformat my laptop - I think that I now need to install many drivers although the link to HP for HP EliteBook 8540w Mobile Workstation (ENERGY STAR) website does not work. I hope someone can help
HP support portals links are back on.
http://h20565.www2.HP.com/portal/site/hpsc/public/PSI/swdHome/?lang=en&cc=us&sp4ts.Oid=4097219
To identify the network controller, you will need to provide the PCI\VEN hardware ID string as seen in the image of the example below.
Open the section of the network cards by clicking the trianngle on his left and then right click on the device you need the driver for. Select Properties to call the Properties window , as shown below.
Select the Details tab, and then use the drop-down arrow to select the material ID.
After the string of alphanumeric characters together here.
You can do the same for any device not already identified by your operating system.
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HP Elitebook 8540w, model WH137AW #ABA - this laptop and was previously running a trial version of windows 7 Professional 64-bit. I wanted to install windows 7 ultimate 64-bit. I chose to install instead of upgrade that I assumed that the demo version was not expandable. Before the installation, I was able to connect to a wireless network with success. After you have installed windows 7 ultimate successfully, I was more able to connect or see all the networks. The diagnosis error indicates that I can miss a network card, or if I don't have one, the driver may need to be reinstalled. I saw a previous post and answer that looked very similar, but the difference is that I am out of my network card driver, so I'm not able to download any other drivers. -help me please!
Yes... you can do. If you get confused on what to install, please provide the hardware ID.
HardwareID: (open start, type devmgmt.msc and press on enter.) Double-click on a device. Choose the Details tab, then the hardware in the menu ID drop-down).
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HP EliteBook 8540w: "Base system device is not installed driver.
Hello
I recently installed Windows 7 Enterprise on my HP Elitebook 8540w, and since then the unit has been a couple of kinks.
The material under properties pc looks like the picture. It does not install a driver for my printer/scanner, and the headphone jack has not worked since installing Windows 7 Enterprise.
Thanks in advance.
Hello:
Please first install the chipset driver and restart:
The base system device is lack of card reader driver:
See if this driver USB 3.0 solves the problem of USB.
If the unknown device persists after installing the above drivers please do as David has requested and post the hardware ID's for her if we can send you the link for the drivers.
Paul
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EliteBook 8540w: Elite book 8540w Windows 7 or Windows 10?
Hi all
I have a HP elitebook 8540w laptop with Windows 7. It is advisable to upgrade to windows 10?
@Mrstenter, I don't think you understand the topic at hand.
HP Support Assistant won't see 10 Windows is a viable OS for this laptop, so, it will not find something for her.
While most of the components have in fact several updates, available from the OEM component, HP has been terrible to sustain this business 'quality' "Élite" mobile Workstation.
The Support Site for the 8540w was a mess, and terribly inconsistent, almost all the time it was available, it's a big reason that when it was time for an update of the platform, I went for a Dell M4800 instead of the EliteBook/ZenBook/s comparible.
Now, @Bredzy , insofar as Windows 10 is concerned; I leave the upgrade happens to mine:
I tried 8 and 8.1 on it and went back to 7 times.
10 has been good so far.
All the drivers I have in place before the upgrade were still in place after the upgrade, which was nice, and same OneDrive is synchronization, despite the fact that I am not connect with my hotmail account.
If you do not rely on the card mobile broadband, you'll be probably a bit stuck here.
I have not tried the once again fingerprint reader, again, because even in 7, the weird mix of validity and ProtectTools jived never really for me, besides, PT integrated only with IE, which I almost never use, so it was pretty useless once the laptop is unlocked at the start.
If you want to get most of your drivers updated before the upgrade, links here is what I use, from legitimate sources (Intel, AMD or Nvidia, HP)
At HP:
Sp67214.exe BIOS F.50 (July 8, 2014)
USB 3.0 Firmware 3.0.34.08 F402003 (August 1, 2012) sp54705.exeUSB 3.0 driver 2.1.36.0(1 août 2012) sp54511.exe
Intel IMEI/AMT Firmware 6.2.40.1045(31 Oct 2012) sp59666.exe
Sp59684.exe Version: 6.2.40.1045 (November 5, 2012) Intel AMT to IMEI/GROUND
Video of NVIDIA Driver 341.49 Rev.F(23 Mar 2015) sp70983.exe
Fingerprint Sensor 4.5.133.0(20 juin 2014) sp66915.exe
Quick Launch buttons 6.50.18.1 REV: A sp49456.exe
Sp46999.exe Media Card Reader 2.14.00.05(8 Jan 2010)
AMD:
Choice 1: Over-Pants Mobile, specially for this laptop
Choice 2: Radeon Mobile, which works very well
Intel:
Wireless (I have the 6300, that's what I'm a link)
I would recommend the driver package, PROSet is not useful for the normal needs of WiFi
-
I have experienced some weird behavior of my EliteBook 8540w twice in the day: during labour, the whole of windows (not only) crashed suddenly without any previous error message, the machine, stop completely and instantly, like someone would have turned off a light bulb. Can you please explain what is causing this weird behavior? Any cure? Please feel free to ask back in case you think that my question is not clear enough.
I use Windows 7 Pro, SP 1P.S. This thread was moved from the company - Compaq, Elite, Pro for laptop - PC HP ProBook, EliteBook, Compaq, slate/Tablet PC, Armada, LTE - HP Forums Moderator
Like that sounds sudden questions as a potential problem of h/w. is the system on battery or plugged when closing occurs?
In addition, before opening a case of pension (these systems come with a 3 year warranty), I encourage you to make the updates of drivers and bios
Better, however, is to use the Softpaq Download Manager (www.hp.com/go/sdm) to install all the updates available and required for your systems. Just a word of warning only select and update h/w driver and BIOS (must be made independently of the other updates) with SDM, a great tool that does not do the WRONG thing
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HP Elitebook 8540w: RJ45 Ethernet connection view: HP Elitebook 8540w, win7 pro
Hi people,
I just bought a HP Elitebook 8540w with i7 2.67 GHz Quad Core 8 GB of DDR3 memory and loaded with a drive Cruzer (r) 250 Go Solid-State load then Win 7 Pro. Can't see a wireless device appears in the device Mgr. but thought that I could get around this and hook up to our modem WIFI (Infinity Technicolor TC8305C) as he has had 3 RJ45 Sockets at the rear, but when I go to Device Mgr network cards, do not see anything on RJ45 and it does not show a connection in network and sharing Center and I let Win 7 troubleshoot and it says that I don't have drivers for Ethernet controller and network controller. Y at - it somewhere that I can go to get a big fat files with ALL the drivers for networking in it?
Maybe this will fix the WIFI also? But I don't think that there is a wireless network card physically in the unit and have one on the way.
Thanks for any help,
Jon
Hi, Jon:
You just need to install the drivers of ethernet and controller of network devices.
These are the wired and wireless network cards.
Here is one wired...
This package contains the driver for the Intel 82577LM and 82577LC Gigabit Ethernet Controller install package in support of the laptop models running a supported operating system.
FTP://ftp.HP.com/pub/SoftPaq/sp53501-54000/sp53806.exe
Thank you for posting the material the network controller device ID, so I know what model wireless network adapter is installed in your laptop.
To find the hardware ID, click on the network controller, and then click the Details tab in the upper part of the window network controller.
Now you will see a drop-down list of property, and it will be set to the Description of the unit.
On this list and select the 2nd (Hardware ID).
After the first string of characters you see in the window.
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Workstation Mobile HP EliteBook 8540w AND HP Support Assistant
Assistant HP support keeps showing me that there is an update for the graphics card AMD driver and control panel for my HP EliteBook 8540w. It is for the driver to download and then fails. I could update all my drivers except this one today.
The driver version is listed in the Manager Support HP in the following way:
8.911.4.2 - A-145903C 120811
Thanks AttackofZaq,
I had already uninstalled and reinstalled it as suggested elsewhere on these cards (and before your above suggestion). Kudos are certainly in order because you answered, but yours was not the answer that solved my problem.
Curiously, I used HP Support Manager to answer my question, to aid that it is built based on cat. I was put in a conversation with a competent representative of HP and he advised me to do the same thing as you. Still, I had to tell him it was all finished. I allowed him to control remotely from my laptop through virtual rooms of HP and he confirms what I said.
In the end, we agreed that the wrong display driver that was listed in the support manager was an anomaly that should not be are revealed to me that he is not yet released. The representative stated that he would a note at HP on the problem as it was more than just an embarrassment on my part; I tried several times to install this driver ghost using HP Support Mananger only of for have failed and then uninstall later Support Manager himself AND finally post on this forum before you try the chat feature...
Overall I am satisfied by the level of support I received. I recommend the option chat to everyone that I was helped by a real person with real technical skills and there is no "communication problem" between us.
-
HP Elitebook 8540W CPU Upgrade!
Hello
I was just wondering if any1 can help me to make sure that if my HP Elitebook 8540W will support the processor bellow.
http://Ark.Intel.com/products/50067/Intel-Core-I7-2720QM-processor-%286M-cache-2_20-GHz%29
Thnx in advance!
Hello:
The desired processor is not supported as shown in the above messages + there are different system advice even upgrade to a quad core processor, if you have a dual core processor.
BIOS update release notes indicate no added support for the processor you want to switch to another.
Here is the link to the Service Manual: Please refer to Chapter 3, page 26.
Look at the cards system. As you can see, there is a map of system for dual-core processors: 520 M, 540 M, 620 M and a different motherboard for quad-core processors: 720QM, 820QM
http://bizsupport1.Austin.HP.com/BC/docs/support/SupportManual/c02196457/c02196457.PDF
So, if you do not already have a 720QM in your laptop, you can only change your laptop with one of the processors dual-core.
Paul
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