EliteBook 8570p: hard drive: quick test failed

Similar Questions

• Pavilion g6-2218nr short hard drive DST test Failed

  I have a HP Pavilion laptop g6-2218nr that will not start.  When you run the marketing diagnostic test and the hard drive diagnostic test, both tests showed the hard drive DST short FAILED.

  The failure code is:

  GUQDU4-6B872D-MFPX1F - 60Q 103

  Product ID:

  C2N56UA #ABA

  The laptop is unfortunately no longer under warranty.  Should the hard drive be replaced?  Can you recommend a replacement?  Are there instructions available?

  Thank you!

  Hello

  The error code indicates that the hard drive is faulty and will need to be replaced - a brief guide to do it yourself is detailed below.

  Your laptop is considered as coming with a 320 GB hard drive, but you can install just as easily a 500 GB or 750 GB HARD drive if you want a little more space - readers at the following links are examples that would be perfect for your laptop.

  Hard drive 500 GB

  750 GB hard drive.

  The procedure to replace the hard drive begins on Page 52 of your & Maintenance Guide.

  Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive - this is described in the document of HP here.

  If you do not have your recovery discs, you can order a replacement set using the link below.

  Order HP recovery disks.

  If you have a problem with this link, order them directly from HP.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Best regards

  DP - K

• pavalion g6: drive hard drive 1 test failed

  My laptop was not able to start, so I went for the test of the system, while test drive, I got failuer id Q08DA3 - 00074B 4 - MFPX01 - 60XK03 and product ID A9V86EA #ABV

  What could be the reason of this error and how can I solve this.

  Please give me the solution...

  Concerning

  Sagar_N

  The reason is that some among thousands of hard drives fail. It is a fact of manufacturing. Did you just to get a bad. I hope that you used to backup important documents of external storage.

  You can try reinstalling the hard disk. If that doesn't have a positive result, then it is time to replace the hard drive with a new one and using your recovery media to recover your laptop back to the State in which he found himself out of the box.

  If your laptop is still under warranty, you can contact HP and was sent for warranty replacement request to have a replacement hard drive.

  Here is the support for your laptop computer portal

  http://h10025.www1.HP.com/ewfrf/wc/product?cc=us&DLC=en&LC=en&product=5218323

• Warning of hard drive SMART test failed

  Had some problems with my lap top gel and then goes to a blue screen error message.  Told me I don't have a hard drive or operating system.  Usually just turn off and to rest everything is OK.  Now, I get the error message that my hard drive does not have the CHIP Test and risk crashing - I saved everything, but now what do I do?

  SMART hard drive imminent failure is an indication that your hard drive is about to break or fail at any time according to the use.

  Run the HP Diagnostics for HDD and provide the code of the test of hard drive failure HP technical support so that his replacement for you free of charge during the warranty period of your laptop.

  Please check the instructions on here to start the test for your hard drive

• Portable: hard drive DST SHORT failed

  My computer won't start and repeatedly goes to a blue screen with a sunburst type above (the mouse pointer still work). I've run the HP tests and get this result:

  "Short DST: FAILURE.

  FAILURE ID: GDSDBX-TLR7RJ-9XL03F-604J03

  PRODUCT ID: XF288EA #ABU

  Hard drive 1

  "Test drive: FAILED.

  I guess that means that my hard drive is irreparable, but can someone confirm this. Also, I will be able to buy another hard drive and use the ERD that I did to reinstall Windows 7? I ask because it was preinstalled on your laptop and came with no disk to reinstall. Only, I was commissioned to do a repair disk.

  Thanks in advance.

  Dan

  Each time the short hard drive DST test fails with 24 alphanumeric characters "GDSDBX-TLR7RJ-9XL03F-604J03" which indicates that the hard drive has failed and which needs to be replaced to solve the problem

  This problem could be due to an Application or a driver conflict, virus issues, corruptions of files due to incompatible applications, incorrect judgments, update failures due to conflicts, mounted sudden power so portable, sudden falls etc...

  HP will offer a replacement HDD if the laptop warranty is Active, otherwise you can buy a SATA hard drive in a nearby retail store

  Please make sure that you get at least equal as long as the original one in order to use recovery disks. If you need you can buy a bigger, but not smaller hard drive capacity. For example, if you have a 500 GB hard drive you can improve it to 750 GB hard drive, but not 320 GB hard drive

  Please try the troubleshooting below indicated once the steps:

  Step 01. Remove the battery and unplug the power adapter AC.

  Step 02. Press and hold the power button for more than 30 seconds

  Step 03. Plug the AC power adapter / (leave the battery for now)

  Step 04. Press the power button and check if the unit is operating normally

  If the steps listed above is not enough, then you can try reinstalling the hard disk on your laptop

  If the problem persists again please Contact HP if your HP laptop is under warranty, HP could replace the hard drive and provide recovery media to restore the operating system to factory after the replacement (if you have not yet created recovery disks/USB support)

  Note: Back up all personal data on an external drive if possible. Otherwise, you can connect the HDD defective via SATA USB adapter with another PC or a PC even after replacing the HARD drive & put in place of the operating system and try to copy / retrieve files. You can also check out the link below for additional help

  http://www.WikiHow.com/recover-data-from-the-hard-drive-of-a-dead-laptop

  Please click on the link in order to identify, prevent, diagnose & recover against any failure to drive on HP Portable Hard Drives & Solid State Drives:

  http://h10032.www1.HP.com/CTG/manual/c02876562.PDF

  You can check your warranty here to check the status and click here to order a new hard drive

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on the white button on the right to say thank you Thumbs Up *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  Although I am an employee of HP, I speak for myself and not for HP

• Hard drive 1 Quick Test Failed 303 G50: next steps/go ahead

  HP G50-133US

  OS: Windows Vista.

  Today, after having some problems with the loading of the features of Firefox (i.e. the application Firefox itself, not internet issues), I met a blue screen.  I forgot the exact terms, but I think it was a kernel fault any.  (Must have written those...)  Now it hangs at startup of Windows Vista "loading bar" and does not start in the operating system.  I remember no unusual physical disruption (it drops hard, etc. - this laptop is still essentially in one place all the time, and I am careful enough with my computers).

  I ran the first disc hard test, and it reports:

  #10008-disque hard to replace 1 and SMART drive past.

  It gives the result: failed hard drive FAST (303) 1.

  After my preliminary research, this means that the hard drive is a failure, and I need to replace the drive. I can boot into Ubuntu from a live disc and still access my hard drive with all the files it contains.  I don't want to copy these files (300 + GB, etc.) on a drive that started in Ubuntu while external.

  My big question at this point:

  If I replace the hard drive and copy that all files back on, is it likely that Windows will start again?  At present, it does not start. For me, this means that there is probably a file system missing or inaccessible, or etc.  But, if I just copy all the data to a new disk, this file will always be missing. that makes it sound like copy all files on the drive would not allow me to recover my Windows installation.  Is this the case?  (Or, it is dependent on situation and cannot be determined?)

  Hi apnorton,

  Just copy the files from the old HD on the new HD make bootable and you cannot boot into Windows using this player.

  The solution is to use a recovery disc for your model of laptop reinstall Windows Vista (I hope you do when you got the PC and have always them around), which will put the operating system in the State of the PC came from the factory.

  Otherwise, you could install the OS of Microsoft installation media, but you will probably need a new key system to take this path.

  Good luck!

  R

• 4540 proBook s: drive hard long DST test failed

  Product name: ProBook s 4540

  Operating system: Windows 7 Enterprise

  Problem: after Windows starts, I get a blue screen.

  Blue screen error: 0X0000007E

  Test: test result wide hard drive: SMART Check passed, Long DST failed

  Failure ID: 90FDX9 - Q 66, 804 - QFPK1F - 618V03

  Hello, is there anyone who can help me with this error? I searched hollow, the forums and the web, but could not find the same error ID.

  This error is indicative of a failing hard drive. It is not something that is fixable.

  Solve that error requires a physical replacement of the hard disk with a new and reinstallation of the operating system.

  Is your laptop stil under warranty?  Under warranty, a replacement cost to you hard drive is covered.

  Check the status of your warranty here.

• Start Up Test failure, hard drive failure Test and fail to Test HP Pavilion dv4

  HP Pavilion dv4 daughter froze. I ran the hard drive running in and run tests. All failed with the following default ID:

  9LN3SC - 52L 650 - XD7U21 - 60CU03. What are my service options?

  There the Windows 7 operating system.

  You need to replace the hard drive and reinstall the operating system with the support of HP recovery.

  If you are under warranty, call HP and they will ship you parts.

  If you are out of warranty, then you will need to buy the hard drive and the recovery media kit.

  1-800-474-6836

  If you have any other questions, I would be happy to respond!

• HP 635 Hard Disc 1 test failed. Disc 1 quick (303) 1 disk full (305)

  I have a laptop HP laptop computer 635, which seemed 2 crushed hv. Now evry time I turn it on n wait 2 open windows, it does not open on the contrary he wants me 2 press "esc" n, that is when it brings the system diagnostics. Now tried to launch all tests, including the global test, but all he says is that hard drive 1 is defective so I need to insert a disc of the windows operating system 7. Have now be tempting, but it doesn't show all of the options on the disc. What can I do? Help please

  Hello

  Error 303 and 305 codes are respectively the Self Test short and long drive failure and would indicate that hard is defective and must be replaced.  It is also compatible with the inability to see the HARD drive when starting your installation disc.

  If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

  Kind regards

  DP - K

• HP pavilion dv4: fast hard drive / full test 1 fault

  Hard drive test failed

  hard drive 1 quick (203)

  hard drive 1 complete (305)

  Hello

  The two codes would indicate that hard is defective and must be replaced.

  Kind regards

  DP - K

• Could not start, laptop computer, disk hard short DTS test failed

  I am currently not able to start my laptop properly. I have a HP Pavillion G6.

  When I start it, it stays on the screen with the HP logo and a black background for awhile and eventually get to a black screen with the cursor visible and mobile, but unable to do anything else.

  I tried to press F11 at startup to restore the factory settings, the system recognizes the key but leads straight to a black screen that I left it for several hours, but nothing happens.

  I have gone on the menu of system diagnostics and run a quick test that revealed the Hard Drive DST short, Check failed.

  Will I need a new hard drive? Or is it possible to fix it?

  If I need a new, where can I get one from?

  Thanks for any help

  Hello

  The short drive Self Test (DST) failure would indicate that hard is defective and must be replaced.  This is also consistent with recovery and startup problems you describe.

  If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  If you are out of warranty and would like a guide to replacing the hard drive yourself, please let me know - include the full model number and your notebook series g6 Nr - see here for an explanation.

  Kind regards

  DP - K

• HP elitebook 2530p: hard drive error

  My elitebook 2530p says non system disk or disk error. I changed the hard drive of the diving with installed on Windows 7 starter. But the same problem of disc errror coninued. I run the hard drive, running-in and start test, but failed. When you press on the lower part of the bios it says bios corrupted or missing. What would be the best solution? need your help. Thank you

  hayford84 wrote:

  My elitebook 2530p says non system disk or disk error. I changed the hard drive of the diving with installed on Windows 7 starter. But the same problem of disc errror coninued. I run the hard drive, running-in and start test, but failed. When you press on the lower part of the bios it says bios corrupted or missing. What would be the best solution? need your help. Thank you

  So you took out the hard drive and put in a new hard drive?

• Compaq presario v6000 v6409tu disk hard bios self-test fail

  Hello

  Windows xp no my pc compaq v6000 not starting and bluescreen showed a couple of times. I ran the BIOS (phoenix) disk hard diagnosis and the test failed. When I opened my HDD I noticed green rust as deposits into the connector on the hard drive. After cleaning with a brush, computer loaded XP successfully. But an hour later, while I was surfing in mozilla suddenly the mouse pointer started late and showed computer blue screen saying that windows has been closed down to prevent damage.

  I would be grateful if someone can tell me if it's a software problem or hard drive error. If I need to replace my hard drive, what are my options, for example. rpm, capacity, provider? Thank you.

  The only way you could have rusted copper into the connector on the hard drive is if liquid got in there so I am reluctant to try to speculate how much damage has been done. I remove the hard drive and connect it to the outside to another computer and run chkdsk on it to see if the drive itself is bad. As long as there is a problem on the part of connector and the interface with the motherboard cannot really trust the onboard hard drive Diagnostics. You could also get an own another new hard drive adapter.

  http://www.eBay.com/ITM/new-Compaq-Presario-C700-F500-F700-V6000-SATA-laptop-hard-drive-connector-/161297513053?PT=US_Drive_Bay_Caddies & Hash = item258e14ba5d

  If it does not turn on the hard drive is bad, you can replace it with any laptop SATA drive no more than 9.5 mm thick.

  http://www.Newegg.com/product/product.aspx?item=N82E16822145587

  Above is a good thing. It is slim (7mm) but it will still go into the caddy and connect to the motherboard with the connecting piece. If the hard drive itself is always good, and you replace the connector piece but he always bluescreens, so I would not spend money on a new hard drive. I would say that there was damage to the motherboard.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• replaced HDD on Pavilion dv9618ca with different HARD drive. laptop now fails at first to the top

  I replaced the hard drive (750 GB WD) in my HP Pavilion with the 750 GB toshiba brand AF different and portable model with win7 os. Now, the computer fails to start, it looks and sounds as if it will work; happens to windows and don't stop giving me the error that starts the repair is necessary. I tried several times to use the installation disk I bought fromwindows however nothing helps. I did smart test, diagnosis and tried to restore / repair with the help of HP. I don't know what to do.

  Yes, but you may also be able to format it by starting on a Windows install disc/USB drive and then choosing the option to format the drive during installation.

• Cloning hard drive with Clonezilla failed, gave a bad sector error message and now the original hard drive will not boot

  Original title: startup problem

  I tried cloning from my hard drive with Clonezilla, and he gave me a bad sector error.  I have since run the hard drive test in bios and it passed.  Anyway, clone has failed, and now the original hard drive will not boot.  My dvd player won't turn when I try to load the Vista repair CD (Vista Home Premium 32 bit).  Clonezilla removes the start settings for the original disc?  And if so, how can I restore it?  The computer starts just a black screen with a cursor at the top left.  When I install the hard drive in a box and connect it to another computer, it shows the partitions and files all seem to be there.

  Hi DougEisenmann,

  Clonezilla is not supported by Microsoft.

  If you are unable to boot from the Vista repair disk then you will need to go into the system BIOS and make sure that it is configured to boot from the DVD drive.

  Check out the link:

  Windows to boot from a CD or DVD

  http://Windows.Microsoft.com/en-us/Windows-Vista/Start-Windows-from-a-CD-or-DVD

  BIOS: Frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/BIOS-frequently-asked-questions

  Important: Change the BIOS (Basic input output system) / Semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  See also the thread which has some troubleshooting steps for this same issue.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-system/Windows-Vista-crashedstartup-repair-wont-launch/49315171-1601-49DD-84fe-50bebd9ddbae

  The above link contains third party links provided by other users.

  Note: The use of third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer