EliteDesk 800 G1: elitedesk G1 mSATA 800 live

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• HP EliteDesk 800 G1 tour upgrade to win 8.1

  I have installed and configured a new EliteDesk 800 G1 Tower system that came with Windows 7 Pro (like a downgrade from Windows Pro 8.1).  Support don't really understand my question - what is the process and where can I get the software to perform an upgrade to win 8.1 (since I thought I bought the license)?  Thank you.

  -Alan.

  Hi, Alan:

  Your PC came with a set of recovery W8.1 disks?

  If so, you should be able to use them, but be aware that you lose the ability to reinstall W7 unless you have created a system image.

  If your PC came with a set of recovery W8.1 discs, call HP for the country that you live in the link below.

  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  Call the number listed for the PC business and inform the representative of customer services that you need a set of recovery W8.1 discs.

  You will need to have the serial number handy to provide to the customer services rep.

• New HP Elitedesk 800 G1 - no wireless adapter?

  I have a HP EliteDesk 800 G1 nine compact PC running Windows 7 - code H5T99EA. It does not have a wireless adapter - certainly none appear in the profile of Harware.

  I can only connect to the Internet via an ethernet cable. I have no option to connect wireless and my wireless router is not discovered when I try (or any other local Wi - Fi access point.

  Do I have to download a driver for the wireless card - no doubt, there is one installed?

  Thank you

  John

  Is an optional scheme, see the specification page 4.

  Integrated Intel® I217LM Gigabit network connection; available wireless LAN card

  http://www.HP.com/hpinfo/newsroom/press_kits/2013/HPDiscover2013/HPEliteDesk800_datasheet.PDF

• No driver Windows 8.1 for 800 EliteDesk

  Is there a way to get drivers Windows 8.1 showing for EliteDesk 800 rounds (or support machines)?  They are sold with 8.1, so I was hoping to get the drivers via the Download Manager.

  I seem to be only able to get up for Win7, not 8.1.  Other machines we bought recently (Elitebook 840 - G1) and Elitebook Folio 9470 m appear only to win 8 and not 8. 1 in the Download Manager, even if they are on the HP website.  Does this mean that the 8.1 is not yet supported in MDS?

  Any help appreciated

  Andrew

  Hello

  Our first hypothesis was the following

  Why SDM displays all available for a newly released operating system SoftPaqs?

  Please paste a screenshot, that will be more clear about your problem. Thank you.

• EliteDesk 800 G1 USDT: usb ports do not provide enough power

  We have a scanner usb requiring 500mA of power.  However, for many of our clients using HPs, the usb ports do not provide enough power to the scanner causing the application to crash.  Some customers use the HP EliteDesk 800 G1 USDT, others use HP zero client t310.  Connect the scanner to a usb hub powered solves the problem every time.

  Y at - it changes, they can do for the Bus USB controllers to ensure that a particular port will be able to provide 500mA so they did not need to buy a usb powered a system hub?  Or do you have another suggestion?

  Thanks in advance.

  I'm not familiar witht eh models accurate but 500MA is the output for USB 2.0 max but 3.0 can go higher have you tried usingn 3.0 ports if not you can also get a cable Hat uses the power of 2 ports.  Many systems have problems with the only Scanners USB and power supply.

• Elitedesk 800 LTS G1 reboot on its own

  Hello

  We have 20 units of Elitedesk 800 G1 SFF; running Windows 7 Pro 64 bit.  One unit, an intermittent problem.

  Use Shutdown of Windows, the computer turns off.  Some time later, during the night, it turns back on.

  Interesting note: we have a power-password set in the BIOS and turning on the results of the computer at a password prompt.  When this unit restarts randomly, it seems to bypass the password and goes directly to screen ctrl alt del to log into Windows.

  I tried to turn off all "wake" options I find for the NIC, the mouse, the BIOS settings and even tried the registry to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon «PowerdownAfterShutdown» hack

  The BIOS, Chipset are updated, as are all the other drivers offered by HP.

  I witnessed the restart once - I stopped, looked at the front of the computer, all the lights were out, and it restarted.  I had not touched a thing.  Of course, I him didn't restart like that in front of me again. :-\

  Additional ideas?

  Thnaks

  Call our hp elite support @ 1-800-334-5144

• 800 LTS G2 Elitedesk: How to enable legacy boot on Elitedesk 800 G2

  Hi all

  We recently received a sample Elitedesk 800 G2 unit so that we can tailor our solution for OS deployment him before that people in our society early buying.

  We use the PXE-boot legacy for deployments so I wanted to set up the machine to make Legacy Boot and set the inherited from PXE first boot order.

  Since there is no documentation or the help that I could find, it is a process of trial and error.

  I finally managed to get boot inherited the machine by setting secure boot "Enable and disable secure boot" "Advanced" slot and allows the setting "secure boot claire keys»

  After a reboot, I was able to disable UEFI and configure the boot order inherited as you wish. Everything worked well.

  To validate the procedure I returned the machine back to factory defaults and tried to follow the same steps, but now the parameter 'start secured clear keys' are grayed out and I can't set 'enable and disable secure boot '.

  Anyone know how I can get back to boot legacy now? Any help would be greatly appreciated.

  I thought about it myself, it's for the benefit of third parties:

  to switch from secure boot UEFI Legacy Boot on Elitedesk 800 G2 (and others with the same firmware):

  F10-configuration of the BIOS

  'Advanced' - 'secure boot configuration', set 'key to secure clear boot '.

  Save & Reboot

  machine you ask for a code, enter it and restart.

  F10-configuration of the BIOS

  "Advanced" - "" secure boot configuration ".

  Select 'enable legacy support '.

  Save & Reboot

  F10-configuration of the BIOS

  Startup options: Disable 'UEFI boot order' and activate/configure "boot order of inheritance.

  Save & Reboot

  Yes, 4 reboots are required unless there is a quicker way that I don't know.

• 800 Mini G2 EliteDesk: Dual 4K displays with EliteDesk 800 Mini G2?

  I have an EliteDesk 800 Mini G2 with the i5 - 6500T CPU and integrated graphics card Intel 530. There are also two DisplayPort connectors. As the title says, I tried to find out if the device supports two monitors 4K 3840 x 2160 @ 60 MHz. The specs seem to suggest that it would work. I'm confirming without having 2 K 4 monitors on site. Anyone know or have experience with a configuration like that?

  The i5 - 6500t supports up to 3 screens to 4096 x 2304 @60 Hz

  http://Ark.Intel.com/products/88183/Intel-Core-i5-6500T-processor-6M-cache-up-to-3_10-GHz

  Implementation of multiple 4K displays with your EliteDesk 800 Mini G2 will work. Your EliteDesk Mini supports up to three displays to the right of the box. I suggest using the displayport output ports.

  http://www.Intel.com/content/www/us/en/support/graphics-drivers/000005580.html

• EliteDesk 800 G2: SSD will allow only boot UEFI and not appear as a legacy boot option.

  Hello

  My company is the purchase of HP EliteDesk 800 G2, some comes with HARD drive and some with SSDS.

  Deploy us Windows 7 x 64 using SCCM using legacy startup.

  On a machine with installed HARD drive, I can configure the startup options to use legacy boot, but when I replaced the drive to an SSD the only option to start for this drive is UEFI.

  This causes the deployment fails because the player needs to be partitioned as TPG.

  On the other hand, if I disable the legacy, the UEFI boot PXE boot and partition the drive as GPT, after the deployment of a disk image is unable to start with error 0xc000000d (I guess that the cause is supported in Windows 7 because it does not work on Windows 8.1).

  Bottom line, I can install Windows 7 on a HP EliteDesk 800 G2 only if start legacy is enabled and I have partition the drive as UEFI.

  Is it possible to force the SSD at startup like legacy and not UEFI?

  This problem results from the workstation or is it applied by the SSD?

  Thank you.

  Hi Jay,.

  I appreciate you are trying to help.

  I guess that there are some problems of communication because it is a business problem and there are other technical components involved that I don't understand.

  After some research more, it seems that this problem occurs with a specific model of SSD.

  We'll just have to wait for HP support.

  Thank you.

• Elitedesk 800 G2: Elitedesk 800 G2 - auto standby unwanted on with network boot

  Hi all

  I have a problem with my new Elitedesk 800 G2, which I think is related to Wake on Lan. The problem is that I can't find these settings in the BIOS settings. If I'm just blind?

  Description:

  Off my PC it remains off for a few minutes. Then, it feeds on and try to network boot. Since I have nothing to start from my home network the attempt fails. After that, it tries to boot from hard drive but also fails because it cannot find a harddrive (?).

  Then I have to power cycle the computer to boot normally from the hard disk.

  Once it's on, it works perfectly.

  I tried upgrading the BIOS yesterday but the problem remains.

  Hello!

  We have solved this problem.

  With 2.15 BIOS and Windows installed 10 (we have more old bios/OS installed on this device), enter BIOS-> advanced-> Startup Options-> search

  Legacy-> option to disable boot order

  

• 800 LTS G1 EliteDesk: windows 10

  I bought 15 of these EliteDesk 800 pc for a customer. The customer wants 10 installed windows, but there is no media installation for it. Do I really need to download and activate on every pc or can I clone after the 1 upgrade? Or is there a download for the windows recovery 10 install?

  Hello

  Again, you have to talk with Microsoft, cloning of 1 machine to other machines will not work. 10 Windows will check the material and will not work. Microsoft can only open the door for you.

  Kind regards.

• elitedesk 800 does not wake from sleep, performed a start rather

  HP EliteDesk 800 G1 USDT Win8.1 Pro 64-bit

  After the sleep mode to not wake up the keyboard or mouse click.

  Pressing the key Power performed a clean boot from the stop.

  Computer came with Windows 7 Pro. I installed Windows 8 since the disks provided with the computer and improved online at Windows 8.1. Everything seems to work fine, but the modes of Eve/hibertation.

  By pressing on a keyboard or screen sleep button apparently sends computer standby: the screen is black, white power button mouse and keyboard LED off, LED blinks once every two seconds.

  However computer not wakes up on a key on the keyboard and pressing a button / a computer turns on, but does boot upward as if it were completely off.

  Already checked for the latest version of the BIOS and enabled for keyboard and mouse power management.

  Hi Jaco,

  Thanks for your suggestion. I tried to experiment with the settings of power for the keyboard and the mouse, and simply made sure that both are enabled to wake the computer from sleep mode. I began to suspect that he may be the controller USB keyboard to wake the computer asleep, and I've experimented with a PS/2 keyboard without result.

  Then I reread in BIOS settings help mode "standby" should be indicated in triple LED flash, and I was getting only single blink of the LED, and I started to look into each option in Advanced settings of the power management and guess what I found?

  THE SOLUTION

  When I turned the sleep > allow hybrid sleep set Off, "sleep mode" started working:

  By pressing on the sleep button sends computer mode 'sleep', white LED travels triple flash and two seconds apart, and by pressing a key on the keyboard wakes the computer.

  Apparently my hardware configuration somehow comes into conflict with the Win8 hybrid sleep mode. SSD?

  HP EliteDesk 800 G1 USDT Core i7-4770 8 GB (2x4GB) DDR3 256 GB SDD,

  DVD +/-RW, keyboard, mouse, GigLAN,

  WIN8.1 Pro 64

  Thanks to all for lead me to this solution!

• EliteDesk 800 35W G2: G2 EliteDesk 800 35W network driver problem

  Hello

  We have a new EliteDesk 800 35W G2 phone in our office.

  In order to obtain compatible drivers, that I'm wrong.

  The one you suggest the latest network drivers for "G2 HP EliteDesk 800 35W.

  Network driver: Intel (r) Ethernet connection (2) I219-LM

  Pls share me the source for Windows 7 x 64.

  Thanks in advance!

  Pen

  Amala

  Was having the same problem for weeks. Finally found a driver that works with the boot image (6.3.9600) - found on the Lenovo site but works on HP EliteDesk 800 G2. Used download Win7/8.1. No other driver seems to work - get the blank screen because you do not have a work CARD driver (press F8 for CMD and run IPCONFIG).

  http://support.Lenovo.com/us/en/downloads/ds105362

  The driver version is 12.13.17.6

• HP Elitedesk 800 G2 SFF: external hard drive not detected in the BIOS. Only USB Flash drives are detected.

  Hi all

  I received recently 2 new HP desktop computers.

  HP Elitedesk 800 G2 SFF

  HP Elitedesk 800 G2 TWR

  The goal is to test our real W7 x 64 image on these machines and to inject the missing drivers in the image.

  MDT 2010 to create a deployment on a USB hard disk drive.

  This disc of deployment is already used on 16 different models of HP in the company (Elitebook, zBook, EliteDesk) to install our image so I know it works.

  Unfortunately, the two HP Elitedesk 800 G2, I can't start the boot disk but I cannot to USB for a USB key.

  The USB drive is not detected and not proposed in the BIOS Menu of STARTUP.

  Only the internal HD, external USB Flash Disk, DVD and network devices are detected.

  Here's what I already checked or tried:

  • Latest Version of the BIOS installed (2.05)
  • UEFI Boot has been disabled. (not supported by our record of deployment)
  • USB ports are enabled (front and rear).
  • All types of USB devices are allowed in the BIOS
  • The start command has been changed to start with USB devices.
  • Legacy support is active and Secure Boot disabled
  • Delete the keys to secure boot
  • Reset secure by default startup keys
  • This morning, I created a new disk deployment on a USB Flash drive and it works!

  So, it seems that only Flash USB drives are detected.

  I know it is possible to return the flag removalble on a USB device to cheat the system and make it appear as a disk fixed, but I want a simple solution.

  Does anyone know a fix or a workaround for this problem?

  Thanks in advance!

  For those interested in the answer, here's the final results.

  It turns out that the hard 500 GB external drive can be detected if it is fomatted in FAT32.

  It's strange because my 16 GB USB Flash drive formatted in NTFS works very well.

  In any case, I'll create a FAT32 Partition to the Boot MDT files and put my picture (because the file is too big for FAT32 partition) on the secondary partition (formatted as NTFS).

  Thanks to the technical pre-sales team of HP who helped me with this!

• Elitedesk 800 g1 sff - cannot install windows 7 on SSD

  I have a new elitedesk g1 800 LTS.

  I would like to perform a new installation of Windows 7 Pro 64 bit on an SSD because I tried to clone but it BSOD.

  I try a new installation, its seen in the biso but when I boot from the cd it stops and can not find the HD during installation and I can't find the drivers to install to go further.

  Am I missing something?

  Win7 Pro 64 bit

  elitedesk 800 g1 sff

  BX100 crucial SSD 250 GB

  Any help much appriciated.

  Talked to HP and Crucial, the drive is not supported.

  Only supported discs are...

  Drive internal

  320 GB up to 2 TB SATA (7200 RPM)

  500 GB up to 1 TB SATA (10000 RPM)

  500 GB up to 1 TB SATA SSHD

  Up to 160 GB SATA SSD 128 GB

  256 GB SATA SED

  Limitation to say crucial HP for the reader is quite rare and replacement by the MX100 and MX200 discs like those are SEDs