EliteOne800: Exception of Display Tune
When I change the volume on my monitor, I get the error 'Display Tune Exception' that says:
Captured exeption:
Method: .ctor
Parameters: String message, Exception innterException
Class: DTueInterface.DTException
Exception:
Object reference not set to an instance of an object
Help, please.
I managed to solve my problem:
1. I uninstalled the HP My Display application using Control Panel.
2. I went to the assistance of the Portrait Displays web site page (http://www.portrait.com/support.html), chose the right product in the drop-down list.
3. I clicked on the link downloads on the left of the next page.
3. at the bottom of the page where it says "If your original CD has been lost or damaged...". ", I clicked on the link"click here ".
4. I've filled in the information at the bottom of the next page and ownloaded the latest version of the software.
5. I have installed the software, and the problem was solved.
I hope this helps.
Tags: HP Desktops
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Thanks for posting the request in the Microsoft community forum!
It seems that the laptop computer goes to black screen after login section and the 'Display Tune (r) failed to load. To get these fixed issue, try the suggestions.You did changes to the computer before the show?
Follow the suggestions listed among the links:
Method 1:
If you have any external device connected to the computer, you can try to unplug the external devices except the keyboard and mouse and check if the problem occurs.Method 2:
Step 1: Try to start in safe mode and check is that the computer goes to black screen.Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
Step 2: If the problem does not occur in safe mode then you can perform a clean boot and check.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After the adventures of shooting set the computer to start as usual by performing step 3 above to the Knowledge Base article.Method 3:
If the problem persists, you can update all divers latest including the BIOS on the manufacturer's Web site and check if it helps.
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BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.
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Time of this report: 25/02/2012, 19:19:19
Computer name: ZLATKO-PC
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