Email from blackBerry Smartphones has stopped and the icon at the top
Somehow, somehow my phone became not connected to the mobile network. I noticed it because I stopped doing e-mails from my 2 accounts. So I reconnected it, and I don't seem to receive emails again. There is also a small oval blue icon vertical at the top right under the bar signal and next to the icon, he says 1xev. I don't think I've seen this before and am wondering two things... How do I diagnose the situation by e-mail and this icon has something to do with anything either?
Thank you all.
Here are a couple of things to try.
First things first, start with a basic battery pull, just in case (it is the best way to solve most of the problems). Open the back, remove the battery for about 15-30 seconds, plug the battery back and let the phone restarts. Then see if it works. If this is not the case, proceed to the next step.
Then, go to Options (the icon) > Mobile network and check to make sure that the network selection Mode is set to automatic and that network technology is set to 1XEV. In some cases, it can go to Global, which can cause problems (when I went to Global, my signal went from 1XEV to 1xev - I went back and I had full signal within 20 seconds).
Then, re - register your phone on the BlackBerry network - go to Options > Advanced Options > host Routing Table and press the BB menu button and select Save now. Final step is to return your Service books. If you have access to your BIS account, go to settings > e-mail settings. Sign in to your account, press the BB menu button and select this option to send Service directories. If you do not have this capability, call your carrier and ask them to do it for you, or if you are on a BES network, ask your BES administrator.
This should get you operational, but if not, let know us. And if this does not work, let us know what worked not for future reference! Good luck!
As for the vertical blue icon, is there something a and B in there? If so, this is the bluetooth icon. You can disable this option via the icon manage networks.
Tags: BlackBerry Smartphones
Email to blackBerry Smartphones has stopped working! The problem is NOT solved!
My BB 9780 was working fine a few weeks ago and then stopped my emails.
I have not added any application or change anything
I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing
So no idea?
I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight
Hello and welcome to the community!
I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):
(1) registry HRT
- KB00510 How to register a BlackBerry smartphone with wireless network
- Please wait a 'registration' message reach your Messages application
(2) remove and return Service directories
- KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
- If you do not have access CMIME, continue deleting
- KB02830 Send the directories for the BlackBerry Internet Service
- Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.
(3) restart to take batt
- With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.
I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.
Email to blackBerry Smartphones has stopped working
My BB Torch suddenly stopped making emails, but it is still connected to the wifi and my mobile network and still can open Web sites. When I go to settings and click on email accounts (2), I get a message that says: "your device had a problem connecting to the server. I can't access my email on the device settings. I always get this message, either one saying "Connecting to the e-mail settings", then the other message.
If I try to send an email, I get a message at the top of the project email that says "blocked Service."
I have tried to re - start my camera by removiing and reinsert the battery, but the problem is still there. I also tried a complete restoration, and that did not help.
I called my internet provider and asked if he had an idea, but it didn't.
My email works fine on my PC; It's just my BB which will not be can not access the server.
I have no idea where to go from here.
Thank you again once, you'll be. Your advice was good and pointing me in the right direction. I forgot that I changed my cell plan yesterday morning and the new plan did not include data. I called my mobile service provider and put an add-on data on my account and I have now by e-mail. Thanks a lot for your good advice.
Email to blackBerry Smartphones has stopped working after a change of provider
I just changed my mobile (from O2 for BT) operator and I get more emails. When II enters my email account management, he saysthat he had a problem connecting to the server. If I have internet connection. Any ideas?
When I got back to BT, they said in that my phone did not support their latest system is to say 10 IOS (mine is 7) after talking to them I got around it by connecting to Internet every time - a bit annoying but tolerable for a year so that my contract runsout
Emails from blackBerry Smartphones are found in the message folder?
I don't know why all emails go into the message folder? And Tmobile charge me for messages? I haven't sent any messages, don't really know how? and no one sent me messages.
How can the record of message be closed? or this problem solved?
Access the messages options -> select General Options -> scroll through SMS and email inboxes and choose separaet in theme controlled/Combined /separate.
Emails from blackBerry Smartphones does not work after update software for my storm 2
After being prompted to upgrade my software, I find now that my emails settings seem to be lost. I can receive emails, but cannot respond to anything and the part of the implementation of a new email where you can put in the outgoing server details being included is more like a choice. If someone has had this same problem and how did you overcome it? Very frustrating!
If someone has had this same problem and how did you overcome it? Very frustrating!
Yes, it happens from time to time, you will find that many users have had the problem after an upgrade, if you searched this site.
On your BlackBerry device, go to:
1. options > advanced > host Routing Table > Menu > register.
2 send your service from your carrier's BIS site books:
Of your handheld: http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.
Your desktop PC: http://www.blackberry.com/btsc/KB02830
North American carriers - scroll down to select your carrier
Carriers worldwide - find your operator from the list
3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.
Email to blackBerry Smartphones has not updated in the "Messages" icon in 3 days
Ive had the Blackberry "BOLD" for 3 months - had no problem getting my personal e-mail in the Messages icon. 3 days ago, he stopped appearing here. I can't get these emails by selecting "View folder", then "Inbox"... I see then all of my email. However, if I close the Messages then and reopen it, it shows my email from 3 days. Help!
Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.
Now that you see your email correctly?
Emails from blackBerry Smartphones retaining on the mail server
I just got my new storm and love it. I use an e-mail account personal via Comcast which is linked to the storm. Is there a way to change the configuration of e-mail on the storm so that it does not delete emails from the comcast email server, when they are sent to the storm? I also use MS Outlook at home to keep my emails managed at my office. I know that in Outlook, I can choose to not delete mail from the server after downloading and want to be able to do this on the storm so I can drop later in Outlook on my PC.
Access the Messages. Then press the Blackberry menu button to get the menu message. Go to Options. In the E-mail Options for reconciliation. In this menu, you should find an option delete on. Specify this Handheld. Then on conflicts, the value wins box mailbox.
If I remember correctly in the web based Blackberry server personal email to installation site, when you email account settings, you should be able to dissable the possibility to allow the Blackberry to delete the contents of the email from the server.
I think this should do it for you.
Emails from blackBerry Smartphones don't automatically get pushed to my curve. Only when I use the browser.
Yesterday, I posted my emails from my hotmail account seem to come in batches to my Curve 8330. Someone suggested that the problem was due to MS Messenger running on my computer. That makes sense, so I considered resolved thread. Unfortunately, the same thing occurs still even after I Quit Messenger. Now I realize that my e-mails only get pushed to my BB, when I use the browser on my phone. Is there a setting I can adjust?
In situations of this kind, it would be useful to post again this same thread, so that we can follow the previous suggestions.
However, do the following on your BlackBerry:
1. options > advanced > host Routing Table > Menu > register.
2 send your service from your carrier's BIS site books.
3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart
4. dial * 228 on your device.
Email from blackBerry Smartphones of accts involved in the work on BBerry email
My bberry is set to receive emails from work via the company's server, but I also receive emails sent to my gmail account in my "work email" on bberry. After leaving a job in December, I created my gmail acct/icon separated as well as first e-mail account, and since my new employer set up my bberry to work with the company's server, my email acct address has received emails from gmail as well as work. Any help would be appreciated.
OK, well now you know how it works, I described and a good suggestion to fix it.
All account personal BIS will flow into the main folder (and their own personal file as well). You can not change this.
You are welcome.
Emails from blackBerry Smartphones endangered since the handset
I use BIS and in the last two months emails started to disappear out of my blackberry handest. They disappear usually within 45 minutes of receipt.
I did a hard reset and I have about 160 MB of free memory, but it still keeps happenning. I use Outlook to check my email, but this happens even if my computer is turned off while Outlook is not running.
Thus, your Yahoo email is reconciled with its web server.
Which means, if you download this email in Outlook, and your Outlook settings to delete email from the server, it will inturn also remove on your BlackBerry handheld.
And, if you read or delete this e-mail in your Yahoo webmail, it will inturn also being marked read or deleted from your handheld.
Together check where you set your email, to disable the removal of e-mail.
And on your device, you can access your Messages > Options > Email reconciliation and extinguish the reconciliation.
Message from blackBerry Smartphones has disappeared from the e-mail account set up
I had problems with e-mail synchronization between my storm and hotmail server. So, I called the support of telus and the person deleted my account on his end and he added.
After that all my emails have disappeared from the account of the Storm, but they appear in the messages application.
Is it possible to get all your emails on my account set up on Storm?
Thank you drizzt09.
So, the answer is no?
Emails of blackBerry Smartphones that appears with the title in 'red' color and no content
Almost all of my emails (~ 90%) come with the sender of the e-mail and the subject in 'red' line and no content. I have to select "More" or "more" to download the content, regardless of size. Even one line emails. It seems to be without reason.
Red means that messages arrive in 'level 1 '. There are settings for this in your BIS email setup.
And did you put before BIS email "headers only? It is also in the BIS Setup.
Color of Email from blackBerry Smartphones 'flags' for appointments in the calendar
Can someone tell me please how do I change the color of the "indicators" that show that when you set a calendar appointment? They are at the top of the screen again appointment next to send it to the help... I have several using the same color; Blue is the default value? Thank you very much.
I'm glad that you fixed it.
Please solve the thread so that others can find your answer faster.
The data of all blackBerry Smartphones are missing and the phone is formatted
I received a notification of Blackberry Protect to enter my ID password for identification number of mi ([email protected]). I forgot the password to ID both the unswer. I chose the function to send information to my mail to reset the password. But all messages from Blackberry protect came to my male. I tried to get the mote of past 10 times and after that the phone has started to download something and turned off. After the phone on - ampty withou that all data, contacts, photos, videos etc. empty at all.
After that a little clear message came to my male.
Assume that all info shoul be registered on the Blackberry server. How can I get back all the data from my phone, including the existing settings (staff and my work emails were connected to my Blackberry etc - all shoul settings saved on the server).
Thank you very much for the support!
Accrding to youe necessary link BB Protect application is open, but I don't have it on my phone now.
Make sure that you have made a backup using BlackBerry Protect before your deletion of the device?
When you connect to BlackBerry Protect site click on My Data > are you able to view any backup?
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