Email to blackBerry Smartphones has not updated in the "Messages" icon in 3 days

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• BlackBerry Smartphones turn off or modify the messages icon

  I use Sprint and every time I miss a call, the Messages icon appears and doesn't go away until I opened the folder and open the message missed calls. This is incredibly annoying for me, because I usually just press send and see what I have missed calls. It does not erase the messages or the notification icon.

  I really don't need WhoCalled sent messages, the only reason why I ever use the Messages folder is to clear the icon from my screen.

  Can someone help me clear this icon or change what is sent messages?

  Click the call log > Menu key > Options > Call Logging > select None.

• Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

  My BB 9780 was working fine a few weeks ago and then stopped my emails.

  I have not added any application or change anything

  I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

  So no idea?

  I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

  Hello and welcome to the community!

  I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Email to blackBerry Smartphones does not connect via the new operating system

  Once I downloaded the new OS, my email has stopped working.  It is no longer that receives or sends emails via my Mobile network.  If I turn on the Wi - Fi and connect to a Wi - Fi network, then the email receives and sends.  I don't want it to be connected to a WiFi nothing to do with the e-mail.   How can I get it to work on any Mobile network like it used to?

  On your BlackBerry device, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

• BlackBerry smartphones when I click on the message icon and the text on the Blackberry 9860, the missed call page opens

  I had the Blackberry 9860 and connected to MTN Nigeria for about 3 weeks and it only plugged into the data last weekend. Last Sunday, I went to the Kenya, so I'm now roaming on Safaricom with data roaming turned off. Yesterday, I noticed that the "missed calls" page opens whenever I click on the icons 'message' and 'text '.

  I did not see my text since yesterday, so I would appreciate advice from resolution. Thank you and best regards.

  Emeka

  Hello Emeka,

  Try this-

  When your device is turned on, remove the battery for a minute and then reinsert the battery. This do a reboot your device that addresses minor issues with the BlackBerry.

• Number of unread messages not displayed against the message icon

  Product name: Iphone 5

  Storage capacity: 16 GB

  iOS 9.3.1

  Problem: Number of unread messages not displayed against the message icon. Can someone help me please.

  Already done troubleshooting: "The application of the badge icon" is running in the center of Notifications. Also restarted my phone several times

  Disconnect from the iMessage by settings - Messages - iMessage - OFF

  Disconnect from the iCloud

  Sign up for iPhone

  Do a forced reboot - after all open applications using the app Chooser - invoked by fast double pressing the home button and drag upwards on each app until it disappears from the screen.

  Meet the sleep/wake and home buttons down until you see the logo  - then release and allow normal start upward

  Sign back into it

• BlackBerry 8530 Blackberry Smartphones has not worked properly!

  So I got my new Blackberry Curve 8530 with Virgin Mobile two days ago.
  I have the $35 / month plan with data UNLIMITED, web, & text and 300 call minutes.
  I love the phone, but I had a lot of problems with it:
  -When I download the Facebook app it says I don't have the service data to plan it and I even tried to download the v1.6 via the web instead of app world.
  -J' tried to make a BIS account and he said: he has not registered with the service and said to the multitude of the routing table thing and I did, I got the recording message and I tried to do a new BIS and it still does not work!
  -When I go to the configuration of email, it has only the option for a business account, and I want to use a personal account.
  -Blackberry maps is not in all folders or on the home screen, but it's in the options > applications folder.

  * In addition, twitter, Web app and everything work fine!

  I think that's all and I really want to know if you have solutions, and I really love this phone! I really want to know if it is a question of Virgin Mobile or Blackberry! :/ Thank you very much!

  Hi and welcome to the Forums!

  Everything you have said indicates that you don't have an appropriate plan data at the level of the BB on your BB. To use the ability to email Push RIM exclusive (among many other services), you must have an adequate data of your carrier plan. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have a compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), then you will have personal email added to the e-mail Setup Wizard.

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  Good luck!

• PlayBook of blackBerry Smartphones does not connect to the WiFi PRIV "hot spot"

  BlackBerry PB does not connect to the WiFi PRIV "hot spot". Implements immediately with an android tablet based - Hudl of Tesco UK - but the PB comes not to connect to the private. Reading through various bulletins and cannot find anything obvious that I missed. PB connects to the other wifi fine.

  Sorted. And so simple. Just changed PRIVATE WiFi "hot spot" to 5 GHz. thanks to Bruce using BlackBerry.

• BlackBerry smartphones can not update AppWorld 907 invalid COD

  Hi guys. I bought my Torch 9800 (v6.0.0.570) in 2011 and so far the problem is still not resolved. Everytime I open the AppWorld

  -A message appears: "To continue to use Blackberry App World, you must upgrade your current version."

  - Then I download the update.

  Whenever the 99% achieved download bar, suddenly a message appears "907 invalid COD".

  I can't even delete my BB AppWorld. There is no option "Delete" in "Application Management" or "Modules".

  Hi Firdaus92

  In this case, it is advisable to upgrade the version of your operating system to the v6.0.0.756

  Search and download your OS and everything above applies

  By sdgardne 

   

  However, here's what I propose...

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones can not update bb id

  Hello

  I have a situation, I can't update my bb on my phone id (8520) I bought this phone to another user and its information is always that that checks the phone. I get an error message: enter the username associated with this smartphone. I think that's also why I can't receive and accept the invitations when friends add my PIN for BBM. I have not yet set up my email accounts, when I get to the email Setup page I get this error message: your e-mail account is already enabled for use of the company, but I'm not not using any email the company and I did the putting up of my email on my old bb 9000 before. pls help me on this, I know not what to do. I already have my BIS active but im getting this kind of errors... you can email me for any possible assistance, here is my email address:

  Thank you and hope to receive a feedback with you!

  EDIT: For your security, personal information such as email are prohibited. Please see the guidelines of the user   under article ""be sure to." "

  Hello and welcome to the community!

  Time to take a step back:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  The seller must complete their first steps before you try to use anything.

  Good luck!

• BlackBerry Smartphones appworld not updated

  I tried to get appworld but received a message "to continue to use the bb world app I need to first upgrade my current version". After access to the Web site of bb to upgrade, I have chosen update today, then download now, and then click Next after selecting my language. Finally, the download option has come that I chose. message then told me he already excist and asked me if I want to replace it with the new version, I chose to replace. the new message came stating failed download. then I checked the details where it says 907 invalid COD.

  What can I do to fix it now?

  Help, please!

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry Smartphones could not update... stuck on 7.0.0

  Hello

  My 9790 "BOLD" of BB's stuck on the build version 7.0.0.528 updated to 7.1 and 2254 seems impossible.

  Have you tried the OTA, on the WEB (late), by BB Desktop (later), but nothing seems not to work.

  Has anyone else had the same problem?
  Have you found a solution or workaround?

  I downloaded "9790M_PBr7.1.0_rel2039_PL9.16.0.158_A7.1.0.714_Vodafone_SFR.exe" for the page 'http://swdownloads.blackberry.com/Downloads'... but this work with any carrier? or will I then stuck with option and parameters SFR?

  Concerning
  dMc

  Hello gari8aldi

  Welcome to the BlackBerry Support Community Forums

  Your carrier may not have released 7.1 for your device, it may be the reason why you do not get the 7.1. But you can use any carrier OS pack or use that build that you downloaded you software update for the OS 7.1 device, it will not hit, but just one thing, you had to do before that. You have to remove one or two suppliers. XML files of your PC where you had installed this pack of operating system. As you have already downloaded this OS pack, you can try the steps below to perform the upgrade:

  1. find your carrier and download the OS you want from here and install on your PC or computer laptop carriers

  • (Make sure you download for the same model you have)
  • (Skip the step of downloading and just install it on your PC, as you mentioned that you had already downloaded this OS)

  . Download and install the latest version of BlackBerry desktop from here BlackBerry desktop software software

  • Then using preconfigured desktop software do your full backup of your device.

  3. search your drive C: Vendor.xml and delete them, there may be one or two vendor.xml (on the change of your Pc as your records option to show the hidden files/folders):

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

  4. go into C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

  Upgrade will continue then after Installation of the new OS restore your BlackBerry Desktop backup

  Software.

  Process is simple just make sure you remove these vendoe .xml files. So try it and tell us.

  Prince

  ______________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Email from blackBerry Smartphones has stopped and the icon at the top

  Somehow, somehow my phone became not connected to the mobile network.  I noticed it because I stopped doing e-mails from my 2 accounts.  So I reconnected it, and I don't seem to receive emails again.  There is also a small oval blue icon vertical at the top right under the bar signal and next to the icon, he says 1xev.  I don't think I've seen this before and am wondering two things... How do I diagnose the situation by e-mail and this icon has something to do with anything either?

  Thank you all.

  Here are a couple of things to try.

  First things first, start with a basic battery pull, just in case (it is the best way to solve most of the problems).  Open the back, remove the battery for about 15-30 seconds, plug the battery back and let the phone restarts.  Then see if it works.  If this is not the case, proceed to the next step.

  Then, go to Options (the icon) > Mobile network and check to make sure that the network selection Mode is set to automatic and that network technology is set to 1XEV.  In some cases, it can go to Global, which can cause problems (when I went to Global, my signal went from 1XEV to 1xev - I went back and I had full signal within 20 seconds).

  Then, re - register your phone on the BlackBerry network - go to Options > Advanced Options > host Routing Table and press the BB menu button and select Save now.  Final step is to return your Service books.  If you have access to your BIS account, go to settings > e-mail settings.  Sign in to your account, press the BB menu button and select this option to send Service directories.  If you do not have this capability, call your carrier and ask them to do it for you, or if you are on a BES network, ask your BES administrator.

  This should get you operational, but if not, let know us.  And if this does not work, let us know what worked not for future reference!  Good luck!

  As for the vertical blue icon, is there something a and B in there?  If so, this is the bluetooth icon.  You can disable this option via the icon manage networks.

• BlackBerry Smartphones could not update BB 9000 "BOLD"

  When I try to update using the latest desktop software, I get the error that I don't have an internet connection and need to check my network. I am connected to the network LAN and Wireless, but not the error. I've tried 3 - 4 times, but always make the same mistake. Someone help this soul has lost.

  Do the upgrade manually using loader.exe instead of Desktop Manager, much safer AND easier in my opinion...

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry smartphones can not update PRIV Marshmallow

  Hello

  I received a notification of system update and downloaded. After tapping 'Install the update', the system tried to put it off, but he could not (she repeated "Switch off" and he hung up on it). After waiting a few minutes, I long pressed the power button and the system has rebooted to 5.1.1. Now when I check for system updates, it shows that there is an update of the system for a fraction of a second and then it says that the system is up-to-date.

  Any help would be appreciated.

  Thank you.

  J

  I should have been patient. It takes about a minute and a half (or more) to turn off after the download!

  I realized that the hard way. I factory reset the phone, received the notification again, and again it took an eternity to stop

  It's done now.

  Thank you

  J