Email to blackBerry Smartphones has stopped working

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• Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

  My BB 9780 was working fine a few weeks ago and then stopped my emails.

  I have not added any application or change anything

  I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

  So no idea?

  I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

  Hello and welcome to the community!

  I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Email to blackBerry Smartphones has stopped working after a change of provider

  I just changed my mobile (from O2 for BT) operator and I get more emails.  When II enters my email account management, he saysthat he had a problem connecting to the server.  If I have internet connection.  Any ideas?

  When I got back to BT, they said in that my phone did not support their latest system is to say 10 IOS (mine is 7) after talking to them I got around it by connecting to Internet every time - a bit annoying but tolerable for a year so that my contract runsout

• BLACKBERRY DESKTOP MANAGER blackBerry Smartphones has STOPPED WORKING

  Am having a problem with my Blackberry Curve to my office data synchronization.

  Had two crashes of disk in two weeks. Later included the replacement of the two drives configured in RAID 0. Am running Vista Ultimate with MS Office 2007 SP2. I've restored the system using the full restore of backup restore & Microsoft and got everything works well again. Since the last crash, whenever I have sync Blackberry Desktop, I get the error: CALENDAR TREATMENT DEVICE - BLACKBERRY DESKTOP MANAGER has STOPPED WORKING.

  I was at the forums online and support including Blackberry sites and took the following measures, which neither solves the problem.

  ·         Uninstalled DM 4.7 and installed 4.6 DM (one of the forums suggested this - I was running 4.6 before the last crash when the error started when I upgraded to 4.7.)

  ·         Repaired the outlook.pst file by using the windows onboard utility (he finds errors and repair the)

  ·         Delete the synchronization of the DM section and re-configured

  ·         Restarted the computer Pocket

  Does anyone have any suggestions?

  The problem is resolved. I talked to the Tech Center RIM and the calendar on my camera had been damaged. The solution was to remove the calendar on my device and then re sync.

• Menu of Options of blackBerry Smartphones has stopped working

  My article 'Options' in the menu on the main screen has stopped working.  It is to the context menu that appears when you press the BB.  It allows you to change the wallpaper and rearrange the rows and columns of icons.  It works once after I reboot by removing the battery.  I put the background (once) and the configuration of the icon (once).  This works in other apps like mail and browser. On the main screen you can press it, but it does nothing.

  Any information would be appreciated.

  It is a bug.  I spent some time with Verizon and Blackberry on it.  I suspect that his establishment when the OS patch was released.

  Blackberry support is excellent.  I suggest, if you're having some real problems, give them a call.

• Buttons and screen of blackBerry Smartphones has stopped working.

  Hi all

  My Blackberry works today - strange as usually very reliable. Problems: I can used is no longer the screen - it high lights up the apps but they won't open when I push on, buttons work. And he starts to turn his car.  He gets calls, but you can pick up.

  Odd - until this morning it was working fine but now nothing works at all.

  What is really strange it is the sensitive touchscreen, but does not when you click. The screen lock has also stopped working. Basically, everything is bolloxed

  Any suggestions?

  Probably tired...?

  Thank you

  Tim

  Yep, it's pretty common,

  Do this now. Remove the battery for at LEAST 3 days and put the device in a bag of uncooked dry rice. He's going to soak up moisture.

  An alternative to rice, is leave the unit with the battery removed, sitting at 3 days on top heat emitting an electronic device, such as a cable box, stereo amplifier, something with dry heat.

  The recovery key is the several days without putting the battery to check it out.

  Remember, electricity plus water is not good.

• Email from blackBerry Smartphones has stopped and the icon at the top

  Somehow, somehow my phone became not connected to the mobile network.  I noticed it because I stopped doing e-mails from my 2 accounts.  So I reconnected it, and I don't seem to receive emails again.  There is also a small oval blue icon vertical at the top right under the bar signal and next to the icon, he says 1xev.  I don't think I've seen this before and am wondering two things... How do I diagnose the situation by e-mail and this icon has something to do with anything either?

  Thank you all.

  Here are a couple of things to try.

  First things first, start with a basic battery pull, just in case (it is the best way to solve most of the problems).  Open the back, remove the battery for about 15-30 seconds, plug the battery back and let the phone restarts.  Then see if it works.  If this is not the case, proceed to the next step.

  Then, go to Options (the icon) > Mobile network and check to make sure that the network selection Mode is set to automatic and that network technology is set to 1XEV.  In some cases, it can go to Global, which can cause problems (when I went to Global, my signal went from 1XEV to 1xev - I went back and I had full signal within 20 seconds).

  Then, re - register your phone on the BlackBerry network - go to Options > Advanced Options > host Routing Table and press the BB menu button and select Save now.  Final step is to return your Service books.  If you have access to your BIS account, go to settings > e-mail settings.  Sign in to your account, press the BB menu button and select this option to send Service directories.  If you do not have this capability, call your carrier and ask them to do it for you, or if you are on a BES network, ask your BES administrator.

  This should get you operational, but if not, let know us.  And if this does not work, let us know what worked not for future reference!  Good luck!

  As for the vertical blue icon, is there something a and B in there?  If so, this is the bluetooth icon.  You can disable this option via the icon manage networks.

• Zoom camera blackBerry Smartphones has stopped working

  I noticed this weekend that I can't zoom in on the more past camera.  He used to work, but now nothing happens when you move the trackball.  Does anyone else know this?

  bhanna, with the BlackBerry smart phone, disconnect the battery a few seconds and then reinsert the battery to restart.

  Now, after restarting, try the zoom of the camera once more.

• Software BlackBerry Blackberry link has stop working

  Gud Sir, I was using my BlackBerry B4 link & is well, today I have open it & said Blackberry link has a work stoppage not working, pls I need help with this pls, I using Windows 10 on it.

  http://support.BlackBerry.com/kb/articleDetail?articleNumber=000038592

• Z10-blackBerry BlackBerry World has stopped working on my Z10

  My BlackBerry Z10 is on Fido, STL100-3, 10.0.10.85 software
  The BlackBerry World just stopped working, screen went black and there is a blue circle in the middle of it. It's too bad that I can't fix a screen shot here.
  I was wondering if it is a question?
  Thank you.

  This is probably due to a problem with the app update. Workaround BB music should correct the having problem.
  Go to the music of BB. Press the three points and the world blackberry selet. Go to My World and them my Apps and check the updates. After that, the app world should operate normally.

• Curve of Black Berry of Smartphones blackBerry 8310 has stopped working

  My BB Curve 8310 to hone suddenly stopped working. I go out the battery but nothing happens. I don't know what is wrong with it and what to do. Help, please!

  To be honest, it sounds as if his soul record. What you describe looks like to water damage but difficult to know with certainty. In the battery compartment is a small sticker square on square of 1/8th of an inch. It should be white. If its red, it means the device has been exposed to moisture.

  My guess is its time for a new BB. The 8310 is older still.

• BlackBerry Smartphones has key works not

  The A button on my blackberry curve does not work

  It had stoped working before but attaches but this time it did not work for a few months now

  This has caused some of my other keys to become slow to respond, which makes me think it is a software problem as the last time A key stopped working the other keys have been slow and when started it to work they were fine once again

  I tried many handfuls of battery and wipe my blackberry, but nothing worked this time :-(

  Any suggestions?

  Hey ackers21,

  Welcome to the community of BlackBerry Support Forums.

  Given that the wipe does not resolve A key work.  I suggest you contact your network service provider for repair/Exchange options.

• BlackBerry Smartphones BBM STOPPED WORKING WIFI

  Please, I wonder if someone will have a solution to my problem BBM, I currently use my blackberry on a wiFi connection at home that I have completed my contract with my network provider (virgin). The BBM, applications ( yahoomessenger, Windows Live, AIM, talk) IM, my facebook apps and blackberry world were all works well even with different WiFi. But recently, I am unable to use all the above applications mentioned above all my BBM as I needed it hard to communicate. At first, I thought it was the internet connection at home but I found the browser and two other applications that I work perfectly. I don't know if someone will have an idea of any solution to this problem.

  I'd appreciate any effort to solve this problem.

  frexyy wrote:

  .. as I finished my contract with my network provider (virgin).

  Here, there is your problem.  So that your BlackBerry to access Wi - Fi, it needs some service books, which are like instruction manuals so he can learn to do.  These service books are pushed to your phone via BIS (BlackBerry Internet Service), a fancy name for a monthly data BlackBerry from your operator.  Without these service books, your phone will not access many features Wi - Fi.  Once you have BIS on your account, you can actually turn off your network connection and just use a Wi - Fi connection, but you must have BIS in place initially.

  I hope I've been helpful to you.

• BlackBerry Smartphones has stopped receiving emails

  Anyone know what could cause this?

  I was getting them earlier today and then it sopped.

  I remember to have make us "service packs" to resolce cela some time ago, but I forgot the procedure.

  Could someone give me instructions simple on what & how?

  Thank you.

  Joey, there was a RIM data outage widespread this afternooon and continuing in tonight, now.

  He covered ATT, Verizon, Tmobile, Rogers, Telus and Sprint and others. It should be cleared soon, if all goes well.

  More info here:

  http://www.DataOutageNews.com/2009/09/09/bis-na-BlackBerry-com-down-on-9-9-2009/

• Email to blackBerry Smartphones just stopped arriving

  Hi I have a new Telstar (1 month) "BOLD" and the email has been great, but for some reasoin, that he has simply collapsed.

  I did not anything to the settings so I was wondering how I can get to the top again.

  Thank you

  Oz

  I had to go away for a while...

  Yes thanks that worked...

  Don't the books service of conscientious site which is here for the Telstra Australia...

  http://www.Telstra.BlackBerry.com/

  and also what you propose first of all in the AdvancedOptions tab.

  However, it is again base, took a few minutes. I wonder why he stopped?

  Thank you much for the help...

  Oz :-)