Empty blackBerry Smartphones host routing table, will not register with the network.

I want to apologize if I put this post in the wrong thread.

So here's the question. I sent a request to my service provider to upgrade several SIM's have Blackberry service added to them. I asked specifically for them to make sure that the SIM card have been set to BES not BIS. The first SIM card I try to register with the network does the following for me. The phone, before I save it with the BES server can call and surf the internet. Once I have sync the phone with the company's server and I go back outside to check on her send and receive these emails, I try to control the internet and it says that the service is not available. I have 3G (Yes capitol) service and I can make phone calls. The host routing table is empty and when I try to save the phone it just says 'sent message' but I never receives the roads. I wiped the phone and repeat the steps with the same result. I contaced the carrier because all the Google search I did pointed to the carrier but they swear the correct plan is attached. Please if anyone can help me it would be greatly appreciated.

Hello and welcome to the community!

In fact, he should persist with the carrier. But first try to remove this BB to your BES, then by the ResetToFactory WIPE to remove the it strategy. Then run everywhere with the BB, ensuring that you can do all the activities of BIS (including filling of the HRT) before activating the BES. If it continues to fail, then you must climb the carrier and BIS get work before you activate BES.

HRT and the functions of BIS should not be affected by BES, unless there is something in your it strategy that does. It is not very likely but it should impact the devices ALL active BES, not one only.

Good luck!

Tags: BlackBerry Smartphones

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