Envoy 4500: Verification Scanner failure driver

The scan operation ceased with the screen locked on polygenism.

The mechanical part of the scanner moves.

using the Cancel button changes the display to cancel but it will stay with this message until you put the scanner.

No error code is displayed

The utility function to run the repair process.

On the section scanner process stops on the pilot audit process and hangs there.

If you ignore this point it will run through the rest without any problem.

It will ask you to restart the laptop and scan which both have been made without success.

It works using the utility function of repair and testing side prnter clean with no problems.

The software and drivers have been checked and all are up-to-date.

Out of ideas what to try next.

Hi d2430user,

Thanks for the reply with the results of your efforts.

I don't think there are repair for this printer options, but if you need to contact HP Technical Support they can have an inexpensive replacement or improvement option.

What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

Tags: HP Printers

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    -------------------------------------------------------------------------

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    -------------------------------------------------------------------------

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    The Options or Vista recovery disk Startup Repair

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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