Envoy 4500: Verification Scanner failure driver
The scan operation ceased with the screen locked on polygenism.
The mechanical part of the scanner moves.
using the Cancel button changes the display to cancel but it will stay with this message until you put the scanner.
No error code is displayed
The utility function to run the repair process.
On the section scanner process stops on the pilot audit process and hangs there.
If you ignore this point it will run through the rest without any problem.
It will ask you to restart the laptop and scan which both have been made without success.
It works using the utility function of repair and testing side prnter clean with no problems.
The software and drivers have been checked and all are up-to-date.
Out of ideas what to try next.
Hi d2430user,
Thanks for the reply with the results of your efforts.
I don't think there are repair for this printer options, but if you need to contact HP Technical Support they can have an inexpensive replacement or improvement option.
Tags: HP Printers
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------------------------------------------------------
Hello
Check this KB:
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http://support.Microsoft.com/kb/972109----------------
You use Roxio or Nero programs? They have been known to cause this problem even
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sharing sites.ZIP or download the content of the C:\Windows\minidump
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http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65----------------------------------------------------------
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* 1167.html? order = date http://www.faultwire.com/solutions-fatal_error/Driver-Power-State-Failure-0x0000009F-==========================================
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http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
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http://www.Vistax64.com/tutorials/76905-System-Restore-how.html-------------------------------------------------------------------------
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How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-------------------------------------------------------------------------
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keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
The Options or Vista recovery disk Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlThis tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
.
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