ENVY 100 D410a: Printer loses connectivity after mode "Eve"

Similar Questions

• HP envy 100 D410a, printer

  HP envy 100 D410a, the printer screen no longer works?

  Hello Teeveeaa,

  I'm sorry to hear that your screen of the printer does not work.

  Here is a document that walks through some troubleshooting you can try.

  If these steps do not resolve the problem, you need to replace your printer.

  I hope this gets the display for you.

  Jean

• Photosmart HP 7520: All wireless network devices will lose connectivity after printing

  Dear all, 
  
      I have a problem with my HP Photosmart 7520 printer where all wireless network devices will lose connectivity after a printer has been sent to the printer.
  
  * Summary
  Wireless network unusable after sending one print to HP printer
  No device ( computers nor smartphones ) can use the Internet nor access internal networks ( 192.168.0/24)
  
  * Details
  Turn HP printer on.  ( wireless direct is off - never turned on )
  HP printer connects to working wireless network.
  Other devices ( phone/computers ) already connected and working.
  From any device, send a document to the printer.
  Printer prints document successfully.
  Immediately after printer has printed all devices cannot access internet IP range ( including HP printer ) nor Internet nor router ( 198.168.0.1 ).
  
  * Reproducibility
  Always
  
  * Work around
  Disconnect all devices from the network.
  Power off printer.
  Reboot Internet router.
  
  * Attempted solutions
  Removed wireless configuration.
  Factory reset.
  Added wireless configuration back.
  Powered on and off printer.
  
  * Printing tested with
  Tested with Macbook10.11/Windows 8/Ubuntu 12/Android 4.4.2
  
  * Not tested
  Ethernet cable directly connected to router.
  
  * Internet Router
  Netgear CG 3700
  

  Number of brand and model of the router?

  These settings are to set up your printer wireless (or wired):

  • Stay connected to your router
  • Trouble printer status 'offline '.
  • Wake mode 'sleep'
  • All wireless devices stay better connected

  While the DHCP is convenient, devices like printers (wired and wireless) should always be assigned a (fixed) IP address manually to avoid conflicts on your wireless network and must be outside the range of the router DHCP.  After the adjustment of the static IP address the computer must be updated to show a Standard TCP/IP port with the IP address of printers under printer properties/Ports.

  1. Set a static in the printer IP address (click here) outside the range of the DHCP of the router (check your manual). It is for Linksys routers, but can be used for all routers. Check your DHCP range and change this first if necessary. More Help Wireless Printing is here and here and still more here.  Video here explains the problem and how to solve the problem. <--> So watch this!
  2. Or check in the printer "Auto Off/sleep/Energy Saving Mode" is disabled the System Mode Time Out is set to zero (0) Use the built-in webserver (EWS) by visiting the printer address IP address in the address bar of your browser, click on settings tab/Auto Off. Or use the printer, printer Home Page (EWS) Wizard. Also check your printer properties.
  3. If the printer supports and has IPv6 enabled, disable the IPv6 option in the printer.
  4. Make sure that the printer is connected directly to a socket wall and not to a UPS, power strip or a lightning arrestor. This will cause the printer to drop offline connection and disconnection (checked yes!).

  Additional measures to take if you continue to have the problem (if they are posted)...

• HP-Envy 100 D410a just shows (INITIALIZE) is on the screen!

  HP-Envy 100 D410a was printing then stopped. When I turned it back on, just shows the printer (INITIALIZE) is on the screen! It was after I left the power for hours. Can't do anything to the screen.  My firmware Version is: SLM1CN1039FR

  Hello

  If your printer is connected wireless, make sure temporary connect the USB device, and then follow the patch below:

  Windows:

  http://ftp.HP.com/pub/softlib/software12/COL37748/MP-92513-1/D410Envy_FWUpdate_4684_HPCOM_x86_v2.exe

  Macintosh:

  http://FTP.HP.com/pub/softlib/software12/COL37909/MP-92884-2/HP_Firmware_Updater.dmg

  Please let me know if this is useful,

  Shlomi

• HP Envy 100 series - printer constantly looking for update

  After you have purchased and installed my printer of the Envy 100 (model D410a) series I keep having trouble with the touch screen of the printer constantly looking for an update (reading message - do not power down during the update). The machine does not appear to be an update, but I can't to the normal homepage for the touchscreen, which means that I can't scan, copy, or download from the internet.

  As the printer allows me to print from my iPad 2 and from the office, I guess he has a connection with the router, but it isn't just internet sourcing for download. How to return to the normal homepage for screen touch printer?

  Hello

  It seems that the printer fails to initialize during the update of the Firmware.

  In order to get the problem solved, try the following fix:

  1. temporary connect the printer to your computer using a USB bable.
  2. Run the following patch, depending on your operating system version:
     • 32-bit Windows
     • 64-bit Windows
     • Mac OS X
  3. If the device fails to recover, contact center local HP support for servicing the unit:
     http://WWW8.HP.com/us/en/HP-information/summary/WW-contact-us.html

  Kind regards

  Shlomi

• OfficeJet Pro 8600 all-in-One connected as network printer loses connection

  In December 2011, I bought a HP Officejet Pro 8600 all-in-One to replace an Officejet 6500 as my network printer home. The 6500 worked very well on my cable, but his screen did not, I tried some of the features offered by the 8600 and I got a good price on a new warehouse of BJ. I have the 8600 connected via ethernet (not wireless), with a static IP address. All my computers on the network are running Windows XP Pro SP3 and are up-to-date with Microsoft updates. However, from one day to the next my 8600 will lose connectivity scan (Scan of the computer shows it as being disabled on all my computers at the same time, and I can't reconnect), and if I do not have anything he'll (as in a few hours) also lose connectivity impression. The only way to restore connectivity is to uninstall the HP Officejet Pro 8600 device software basis of all computers, and then reinstall the printer. I had a phone conversation and two debates with HP Technical Support; They suggested that the problem is in the firewall on the computers (but if that were the case I don't think that the loss of connectivity would occur on all computers at the same time), the IP address setting (doesn't make sense) and the printer driver is not not the latest version. I tried all the suggestions, and none of them have solved the problem. The last counselor "has raised the issue to the next level", which proved to be a Manager with no technical expertise and his only suggestion was that I have to return the printer to the merchant. I think the problem is the firmware in the printer (which, according to the 'update' on the printer option, is the latest version). Any other suggestions or experience?

  After a lot of research and find the settings that I did not know that Windows XP offered, I found that the following appear to have solved the problem I've known - at least the printer is now operational for more than 48 hours without losing printing or scan connection. Here are the steps I used:

  1. Start Control Panel  connections network and Internet

  2. Choose "network connections."

  3. Right click on "connect to the Local network.

  4. Choose "Properties".

  5. In the top window is the name of the Ethernet computer connection port, select "Configure" next to this window

  6. Select the tab labeled 'Power Management'

  7. Uncheck the box "allow the computer to turn off this device to save power".

  8. Select the "Advanced" tab

  9. Select the entry "power saving Mode".

  10. If this entry is set to change 'On' to 'Off '.

  11. Select 'OK', and then close the windows that were opened

• Envy 100 D410 printer paper mismatch error

  My Envy 100 gives "Paper mismatch" error when I try to print using ePrint, when I try to print a status report and any other time, I try to print unless in the Windows driver I put quality in the 'project '.

  I tried to clean everything, but no luck, it seemed to just start doing this a few months ago.

  Any ideas?

  From previous posts, I see that this printer is having a problem with the hardware with the paper sensors.  Setting the printer in project mode overrides the paper sensors and works around this problem.  However, it seems that web services are unable to pass even with the project defined mode.  So, I guess that this printer is out of warranty is an Envy 100.  I would say that at this stage, the best idea with this printer is to print in draft mode of the computer and try copies in fast mode.

  If you want to use web services, then this product of replacement would be needed to take advantage of this feature.  Good luck.

• VM loses connectivity after a reboot... help!

  I'm lost on this one, I've NEVER seen this problem before.

  The server is an HP DL380 G5 with two 1 GB network adapters. Running ESXi 5.0 (with all updates) one comes from ISP and we're going on the local network (server is mail, NAT and much more).

  After a reboot, the NETWORK card that comes from the ISP, loses connectivity, more often. It will be the Web sites (I guess that's the port open on the firewall) but nothing else. No internet, no. DNS, I can't even ping an external site by its IP. The only thing that works is the Web sites that are currently running. We use this connection for Web sites and Internet for the site so using NAT gives him around our PC, it is important that it works.

  The ONLY way to recover is to remove TWO cards from the network card in Windows and let Windows find their new (drivers). I got this server and copied down to older hardware, and never, it has a problem after a reboot and works with a number. On ESXi 5, even after fixation by the removal of the NETWORK adapter cards, once it gets restarted, I have to start all over again.

  I need to pass to the virtual machine, but so far it has been nothing but a nightmare.

  It is material or ESX that causes this problem, I don't know it's not on Windows server 2003 that they run...

  Any ideas? Please help if you can.

  The problem seems to be what I was suspecting, a routing problem internal VM. I thought you lost the 0.0.0.0 route to the internet, but instead, you actually get an another 0.0.0.0 route that points to the local interface. The route print output:

  Work:

  0.0.0.0          0.0.0.0       < isp="" gateway="">      <   isp ="" ip="">     10

  Does not:

  0.0.0.0          0.0.0.0       < isp="" gateway="">      <   isp ="" ip="">     10

  0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.1 10

  192.168.0.1 is the local IP address of the internal NETWORK adapter in your virtual machine. This means that for some reason, sees itself as the default gateway and also not trying to access the internet through your ISP router.

  If you look at the text notworking ipconfig/all command, you will see that the 'card Ethernet Local Area Connection 4' with the 192.168.0.1 IP itself now has as a default gateway.

  The LAN4 configuration is static, so it's quite strange where the new default gateway information comes. A quick fix after a reboot is likely to open the TCP/IP settings and remove the new default gateway of the interal NIC

  You could also enter a new route persistent to the ISP router with the metric is lower, but I think that we should first try to find out why your Windows 2003 establishes a default gateway on the internal interface.

• Satellite L750 back on after mode "Eve"

  Daughter has a Toshiba L750 aged from 4 months working under windows 7. She is in college so it uses every day. It is basically remains connected. If she is, she will turn it on and leave it on all day. He'll usually just in mode "Eve" and she must then set password to return to the office.

  A few times he went into mode 'sleep', all lights power etc. are light but it back on. To come she must disconnect the power supply and the battery, plug it back and there it goes. If she died it normally at the end of the day, he simply never 'not started' its just twice in the mode 'sleep'.

  What may be the cause? Permanent connection to the network? Constantly lit? Settings problem? Hardware failure?

  Thank you

  (PS... Please be gentle with answers. Even if I can usually follow basic instructions OK, any mention of the BIOS etc etc who brings me a cold sweat!)

  Hi Mike

  I would try to give some info gently ;)
  To be honest I'm not very well why the laptop does not wake from sleep correctly but I read here in the forum about similar issues and in most cases, the BIOS update was necessary please don t m download panic now ;)

  First of all I recommend you check the version of your BIOS.
  Here you can find beautiful instruction how to do this.
  + _How to check BIOS version_ +.
  http://APS2.toshiba-tro.de/KB0/HTD0602WA0000R01.htm

  Now, visit the European driver of Toshiba page and check the latest BIOS available.
  If there is a superior/new version available for download, try to update the BIOS.

  Here is a detailed update of the BIOS instruction:
  http://APS2.toshiba-tro.de/KB0/HTD9502M10000R01.htm

  Hope that this would solve your problems

• My Photosmart Plus printer seems to lose connectivity in mode 'sleep', how can I fix?

  My new photosmart plu seems to lose its connection when he falls asleep. At least page printers online status says it is not connected, even if it is visible in my router and the blue light next to the antenna of the printer is on. He also seems to be connected when I rummage in the settings of the printer, but if I want to print something from an application or e-mail, I have to run the wireless Assistant again, select my netgear and enter the password. Once connected, I get a screen where I can supposedly jump not printing a report, but who work either, it just prints whatever I select, waste of paper and ink.

  I looked around, but couldn't find any solution that would work for me.

  Technical info:

  Wireless to a modem connection cable with Netgear router

  MacBook pro and an older HP laptop are in use.

  Security is WPA2-PSK AES]

  I love the machine, but it is quite annoying, what can I do to keep the connection when the printer is sleeping?

  (edited to add security information)

  OK, progress - very well!

  Let's go to the internal settings of the printer page and fill the bridge (I think you did) and then enter the same gateway address to the first DNS server field as well (leave the second empty).  Make sure you click on 'apply '.

• I configured my printer (envy 100 D410A) online, but I can't eprint for my printer.

  I have send an email to my e-mail address of hp & it does not work.

  Hi sbcdtc,

  Try to check the desire for updates. Go to 'Setup' > "Web Menu" > "Product updates" > "check for updates". If there is an available update then let it install. After the update is installed the printer restarts itself. Once she comes back to life, search for the product updates once more to ensure that there is not another. Then try to send an e-mail to the address printer again. Also, you can check the status of your ePrint on www.eprintcenter.com jobs

  Although I work for HP, my messages and responses are my own opinion and not of HP.

  If I have solved your problem, please do not hesitate to provide laurels and make sure that you mark this thread as provided solution!

  -Josh M.

• HP Envy 100 D410a can't see mac apple printer so don't scan at him

  I installed the software from the disc supplied and all functions of work outside the mac function analysis. He couldn't get any computer to scan to. I use a wireless through a router connection cable Netgear WGR614. My mac is a Mac OS 10.6.6 MacBook Pro 2.4 GHz Intel Core 2 Duo 4 GB RAM.

  I followed the HP Web site suggestions and uninstalled the HP, dumped preferences software, repair disk permissions and reinstalled the correct software from the Web site. I also got an update from HP printer via the software update later and gave the mac and printer an IP address manually.

  The scan-back function found my mac but the software scan-back on the mac went into a loop, and I had to force quit. I decided to reboot the wireless router, the mac and the printer but the printer is returned to a State where he could not find the mac.

  Discussion on the HP site suggests that PCs must be set to "Enable analysis for computer" whenever they are turned on or awakened from his sleep. It notes, however, that it is not necessary for macs, that it happens automatically.

  Please can someone help? Thank you very much.

  Hi Randy.

  Thank you very much for your advice.

  I followed the road of:

  Full CV uninstall-> restart mac-> add a printer in the preferences and download the latest Apple HP drivers for 10.6-> complete HP drivers from the HP website.

  The scan for mac worked worked the first time.

  Amazing it is really as simple as the order in which the different drivers are installed. Sounds simple in hindsight, but there was no way to guess that at time of initial installation.

  I am very grateful to you - it was driving me crazy!

• HP envy 100 D410a cannot replace the paper path door in the printer!

  Has received a 'false' paper jam message and followed the instructions to remove door paper to address 'paper jam' path (it wasn't any paper stuck).  Now, it is impossible to replace the paper path door.  Help!  Thanks, Brooklynllp

  This door can be difficult to get back up sometimes. The video below will show you how to replace the door on. Hope that helps.

  http://goo.GL/40uv3

• OfficeJet 6968: Officejet 6968 loses connectivity after sleep

  OfficeJet 6968: easy to undertake together upwards more wireless, then it totally fails when energy saver or sleep mode is used (what's it called depends on whether you are looking at the screen of the machine or its settings via a computer). This has been a very difficult and aggravating problem, because it makes you think that everything is connected and is doing so well. Then, suddenly, nothing connects more - not the computer, not an ipad, no access to assistance from the IP address of devices, etc. - which works perfectly a single minute there!  Tried a different printer (started with a 6978) and have the same problem, so it is either something in the software or an incompatibility with my wireless set up.

  After searching for hours through the forum and seeing other problems with sleep/energy saver, followed the problem down to the sleep/wake. Modification of the duration of sleep for 5 to 10 minutes moved the problem of connectivity to 10 minutes.

  6968 actually stopped in the middle of an active print job. Just left. 12 pages for a job of 24 pages. Restarted printer and it has taken over part of the work.  Apparently sleep energy saver does not care if it is actually used. Same problem, try to load the software on the computer. About 5 minutes in the Setup routine, when comes the sales pitch for the service of the ink, the computer displays that it loses the connection with the printer. So much for the implementation.

  An aggravating role through all of this, is that the screen of the printer says it is connected to the network. Gives no sign of problems. He sleeps screen darkens, you press a button to wake up and then it signals that all is well. Blue network light solid. The specified IP address. Thin connection. Apparently not, as no computers or phones or Ipads can see it... shows as disconnected in the devices in the computer. And the journal of router sees cut right to the 5 minute mark (or 10 when the value for that) almost to the second!

  Access its settings through its IP address, tried to update the software and guess what... hit the 5 minute mark and he has even stopped the update process. So apparently this timer sleep-saving energy company outweighs everything else what is the printer.  Incredible.

  Abandoned the wireless for a cable to the old (luckily I had one, because apparently the cables, printed instruction manuals and the owners are too outdated these days for HP technology). Turn off the radio. print a test very well. Waited for the printer screen to go black, indicating "standby" mode. Tried to print close to success when the printer on, then he sat down and gave the blue circle of frustration... "Printing"... 'Printing'... posted for almost 5 minutes... then 'Cancel'... fed with a blank page, whirred and leading in-house for a minute, then fed a page with strips that looked like smeared barcode. So about 10 minutes in a revival completely fail - and this with a CABLE not my wireless, has if clearly it has a sleep problem in the HP software. Perhaps the ultimate energy saver?  After all this he printed a test very well - however, after a wake upward, wasted paper and ink failure and not forgetting the 10 minutes. To print a single word: 'TEST '.

  Unfortunately, there seems to be no way to completely disable mode 'sleep'. Heck, it would be better to just completely turn the thing, as the time to roll a reboot is much less than the time to wake up and move to a successful impression, but the off timer is the order of the hours is no help. Certainly, it would be a really poor solution for a printer whose main selling point is a wireless connectivity for multiple devices!

  All I wanted to do 3 weeks ago was replace a dead Canon printer. Worst experience HP I had in the 1930s. Thus, HP. Any other ideas? Just somehow disable this sleep BS?

  Number of brand and model of the router?

  These settings are to set up your wireless printer to stay connected to your router, wireless devices stay better connected and makes your router secure and hack proof.

  While the DHCP is convenient, devices like printers must always be assigned an IP (fixed) manually to avoid conflicts on your wireless network.

  1. Set a static in the printer IP address (click here) outside the range of the DHCP of the router (check your manual). It is for Linksys routers, but can be used for all routers. Check your DHCP range and change this first if necessary. More Help Wireless Printing is here (Windows solution 4, static IP).
  2. Or check in the printer that ' Auto Off/sleep/power saving mode ' is disabled the System Mode Time Out is set to zero (0) Use the built-in webserver (EWS) by visiting the printer address IP address in the address bar of your browser, click on settings tab/Auto Off. Or use the printer, printer Home Page (EWS) Wizard. Also check the properties of your printers.
  3. If the printer supports and has IPv6 enabled, disable the IPv6 option in the printer.
  4. If necessary and you have assigned a static IP address, try using auxiliary for the preferred DNS Server 8.8.8.8 and 8.8.4.4 as DNS server in the printer.
  5. Wireless printers work on the band Wireless 2.4 Ghz not the band 5.0 Ghz.
  6. Make sure the printer is on the latest firmware by checking with the HP support site.
  7. Check all devices wireless in your home for interference. Check microwave, babyphones, phones, wireless and wireless alarm systems are a big culprit.  Any of these will knock at your printer wireless intermittently.
  8. Make sure that your printer and router are at least 5 feet independently of each other.

  In the router: (refer to the manual of your router for more information)

  1. Use a fixed wireless channel as the 1, 6 or 11, never 'auto', try channel 1 first then the rest.
  2. Set the router to 20 Mhz only or 145Mbps router function.
  3. Always use WPA2-AES (Personal-PSK) encryption, but you can try the "mixed" mode
  4. Disable the WPS and never use it and disable the UPnP for the security of routers. No one can hijack your system now and help with wireless connectivity (if you want to know why, research on the web).
  5. If you have a router dual band (2.4 Ghz and 5.0 Ghz bands), make sure the SSID is NOT identical, they must be different for all the bands, even for networks without comments.
  6. SSID broadcast should be enabled.
  7. Always make sure your router is on the latest firmware.
  8. Save all the settings. Food at the same time, wait 2 minutes.  Power on router wait 2 minutes.
  9. Marketing the printer and check that it reconnects to the router.

  Microsoft has announced an update of Windows for the detection of device address... mode devices .waking 'sleep'. Update your Windows 10.

  https://support.Microsoft.com/en-us/KB/3147458

  If you have Windows 7/8/8.1 discovery network is on or off?

  1. Control Panel/Network and Internet/network and sharing Center / advanced sharing settings.
  2. Under home or work (current profile) / network discovery.
  3. Select "Turn on network discovery" and save the changes.

  Now the last thing to do once everything above has been tried and you still have the same problem, completely uninstall and delete the printer and its software.

  Use http://www.iobit.com/en/advanceduninstaller.php .  Use a powerful scanner at the end and remove all registry entries.

  Now go back and reinstall the drivers and full software on the HP website.

  Last resort effort - if your printer has an Ethernet connection, suggest you to get some adapters line and convert your Ethernet wiring for your printer.

• HP ENVY 5660: My printer cannot connect to Web services

  Hello

  When I tried to implement Web Services, I got an error.

  The error is "server problem. The printer could not connect to Web Services. The server may be busy or temporary unavilable. Try again later. »

  I am connected to internet (WiFi) and the Internet connection is not a problem.  I had this problem for 2 days. I would be grateful any advice.

  Thank you.

  I've done your instruction, but I always had the same problem. However, after I print web access test report has changed the date on my printer, and auto power off is activated, my printer could somehow related to web services. Thank you very much for all your advice!