Envy 14 will not be in hibernation

My machine Hibernate not reliable. It seems very similar to this post on the machine is not in standby mode:

http://h30434.www3.HP.com/T5/lockups-freezes-hangs/envy-14-not-going-to-sleep/m-p/321738#M3895

At work, I have a Kensington universal docking station which has a Display Link USB graphic adapter card / VGA connected.

When I unplug the Universal Dock the laptop do not hibernate. When I leave it plugged in it will be in hibernation.

After hibernation, neon House, start the system and trying to Hibernate (no dock at home) the laptop will not be in hibernation.

When the laptop is not hibrnate the following occurs:

The screen turns off.

The hard stills in car and the fan is going.

The key backlight still works (I can toggle keys market).

I waited 10 minutes the machine put into hibernation without success.

I went through the event log, a step seen anything related to that.

How can I determine the cause the machine to crash during hibernation?

Thank you

Pei

Hibernate worked sometimes, so this isn't a problem with it being disabled.

I've upgraded to the latest version of the BIOS (A F.13) and now it works.

Tags: Notebooks

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