Envy 15 15-j011dx cannot move to 8.1 after USB Recorvering

Hello

I bought an Envy 15-j011dx Windows 8 and the first night with him, am I on Windows 8.1 using Wfter indows store without any problem.

After a lot of testing and to use it for a while, I decided to restore to factory conditon to make final instalation. Well recovery didin't work, so I ordered a USB HP recovery and finally could recovery to almost the same condition of factore without any problem.

I update the BIOS to F.36 which is not av

So I decide to update to 8.1 windows and empty the screen says 40% of the installed drivers after and stays that way forever. When I press on off once and once again, he tries to continue with the installation and then restart saying it will be taken over the old version and the old version back withou problem.

Before the upgrade, I all day of HP and Microsoft.

I tried several times, excerpts from USB twice, between trials I delete unnecessary files to remove the installation of Win8.1 to download it again.

I don't know that some driver is not the same from the original 8 fatory Win and USB also recover HP factory.

My question is how can I solve this problem, one of you have the same problem?

Thank you

OK I could fix!

The problem was with the video driver.

0 do automatic updates, but not the video.

1. first I went to Control Panel / programs and features and uninstall the graphics driver Intell. Yes, on programs and features.

2. Uninstalling the Intell 4000 on Device Manager remove the driver. I had to do this several times until I could keep the Microsoft WDM driver (or something like that), not the intel 4000, be sure that you can restart and driver is not Intel 4000 more.

3. copy the updated video driver for Windows 8.1 with the name sp63750.exe on your desktop, do and I'll explain later.

4 put up-to-date 8.1 of the store windows, it will install without problem.

5. as soom, you enter Windows 8.1 for the first time move very quickly on the desktop and run the update video sp63750.exe. If your screen become black until you do, you will need to shut down your computer and try to start in safe MODE by pressing F8 and install the sp63750.exe driver. Is not easy to get Safe Mode, I had to do it several times, it is better to be fast and installs the first time.

That's all.

Tags: Notebooks

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