Envy 15 3033 cl USB 3.0 no Worky

Hi all

I'm 15 3033 cl and I recently provided an image the PC with a new copy of Win 7 64. The only problem I have is that the USB 3.0 Renesas driver does not work. I get the little yellow triangle and States that she was able to start.

None of the 3.0 ports work. Just the single 2.0 on the right side.

I found the latest drivers and firmware and none of them seem to do the trick.  I checked the bios and I can't yet settle the 3.0 ports to work as just 2.0.

Things I've done:

Bios update

Caught previous drivers and new drivers.

Uninstalled/Reinstalled several times

Several reboots after re-installing the drivers

All windows updates

Tired of a few different drivers.

I can't work with a single USB port. All the suggestions that I have not tried would be useful. Thank you

GOOD NEWS, it's corrected now.

It seemed to be a firmware issue and a driver problem. It lacked a USB 3.0 Hub. I got the solution here.

http://Rog.ASUS.com/Forum/showthread.php?35659-flashing-NEC-Renesas-USB-3.0-uPD720200A-firmware

Follow the instructions to the back of the net.

Tags: Notebooks

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    Hello

    I have a HP Envy 17-j141na (product number: J0C16EA #ABU) running Windows 8.1.  I recently tried to connect a Sata hard drive via a USB 3.0 enclosure and found that the right rear USB port works with a USB 2.0 cable and any USB 3.0.  There is no problem with any of the three other no ports just this one.  Grateful for any help.

    Thank you.

    Hello Malygris1,

    Thank you for your help and suggestions.  I investigated further and found that the problem had become a problem on the port adjacent to the original track and then there are two with the same problem.  I was struggling to believe I had lost a second port and so took risks on the purchase of an another leader of a different even if manufacturer initial lead was again with the Cabinet.  The result was successful with all USB 3.0 ports.  I can only assume that there was a faulty connection in original mind that failed when it was routed to one side of the laptop and not the other.  Thanks again, I'm certainly glad that the fault was not in the computer.

  • HP Envy M6 1303-er USB bus driver for windows 7 x 64

    Hello! A problem - after installing windows 7 on a laptop HP Envy M6 1303-er - I can't find a driver for the SM bus controller, because that does not work, flash, mouse and other peripherals drives and the USB bus. Please suggest a solution, thank you in advance for your help.

    Hello:

    Download and install the amd chipset drivers and restart.  You want the first file listed in the link below.

    To install the smbus and usb 3 controllers.

    http://support.AMD.com/en-us/download/chipset?OS=Windows%207%20-%2064

  • Printer Envy 7640: 7640 want USB cable

    I'm about to retire from my HP Officejet 6500 and buy a new 7640 envy. I have no WiFi. Will be the USB cable on my 6500 on the Envy7640 work?

    Slop

    Hello

    Thank you for using the forum.

    Yes, the USB cable can be reused (if it is not faulty)

    Here are the specifications of Envy 7640.

    Printers HP e-all-in-one ENVY 7640

    The following list of methods to connect your printer to your computer, mobile device or network are for HP ENVY 7640, 7644 and 7645 printers.
  • HP Envy Phoenix before 4 USB ports

    I don't like to sound stupid but I just got my new Phoenix envy at full load, and it is supposed to have a player of 15-in-1 memory card and 4 USB ports on the front panel. Everything I can see I have a Blu - Ray optical media player. There is a panel that I don't see? The long Panel on the front (where it says want TO) is not a business.

    Please help, I think I'm missing something! There are two USB ports on top, but none of the others are present to the front or sides.

    Hello

    Look immediately under the expansion bay about a third of the way on the front Bezel. There should be a panel with a lip, I have a red light immediately over the lip on my case. Enter the lip and down the Panel. The card reader and USB ports are behind the sliding panel.

    Jaco

  • HP Envy x 360 (M1V68UA): USB Ports all failed - resembled HW failure, but resolved by reinstalling a driver

    This post is an explanation of the complete absence of the laptop (2.0 & 3.0) USB ports and the later hotfix.

    Suspecting a hardware failure, I ran the Diagnostics UEFI and received confirmation of a default by a character 27 failure code.  This type of information is supposed to be useful to someone, but I couldn't find any documentation on this failure on the Web code and technician HP customer care has never offered an explanation.  The ID of the failure, I received was:

    0GF87X-7NW88A-GXGJMF-8D3Q03

    I made arrangements to ship the laptop to HP repair, but while waiting to receive their shipping box, I continued to research.  I happened to run System Mechanic from iolo and noticed a tool "Toolbox |" Recover | Troubleshooting of the system"that took me as a result of convenience store window 10.  I ran the hardware and devices troubleshooter, and confirmed a problem with the USB ports.  But, surprisingly, the fix was to install the latest driver for the Intel USB 3.0 eXtensible host controller (USBXHCI. (SYS).

    Once the driver has been reinstalled, the USB port problem has been resolved.  He worked for 3 days and I was able to back up my laptop on an external hard drive into a USB port, as I usually do.

    So if you see a problem with your USB ports, which can resemble a hardware failure, it is better running of the utility window hardware & peripheral troubleshooting.  It can save you an unnecessary repair work.

    Best regards, Mike

    @mike_d177

    Welcome to the HP Forums

    I would like to take a moment and thank you for the use of this forum, it is a great place to find answers.
    You have the best experience on the HP forum, you can also visit our Guide of Forums from HP for the first time here? Learn how to post and much more.

    As I understand it you had conducted a test of material using the UEFI diagnostic tool and received a failure ID, however, you install the latest driver and solved the problem.

    I'm glad that worked for you, even if you keep the only common, the ID of the failure you captured represents a "Communication error" device on devices such as GPS, switch and/or USB, HUB, Modem, network card, network drive, PCI, PCMCIA card.

    Install the most recent driver is one of the first steps to solve the communication error, however, if the problem is intermittent because it sometimes a repair would be the best way to go.

    Click here to see details on the HP Service Center.

    If you are unable to reach a resolution, please click on accept the Solution to help others with similar issues.
    If you like my assistance, please click on the thumbs up icon.
    The two icons are below this post.

    Have a good day Ahead.

  • driver for win 7 64 bit HP Envy 17 t 3000 USB bus controller

    I had problems with my drawing tablet so I uninstalled my USB Drivers and accidentally deleted files as well as the pilot. When I rebooted my computer I went to the HP site and downloaded and installed the USB 3.0 driver.

    As you can see in the other devices the USB controller has a problem. None of the USB drivers now work.

    How can I fix it?

    Thank you very much for your answer! However I found the solution to my problem here: http://support.hp.com/us-en/document/c01868333

    While he told me on the hp site where you search your computer and reinstall the drivers, reinstall the driver 'Renseas USB 3.0. My computer actually uses the driver "Intel 3.0.

    SUCCESS. I was going to cry if I had to restore, or worse, if there is a problem with the motherboard.

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