Envy 15 360 t: T5K88AV orderly but laptop said Prod ID is T5K66AV-WHY?

Similar Questions

• HP Envy x 360 m6-w103dx: Support of DDR4 memory and memory limit

  Hi team,

  I plan to purchase the HP Envy x 360 (model name: m6-w103dx) laptop with Config (Intel 6th gen Core i5 6200U and 8 GB (DDR3L 1600 Mhz).  Could you tell me if this model will support DDR4 Rams and they can pass them to limit max memory up to?

  Thank you

  Doudou.

  Hello

  The following link shows its specifications:

  http://support.HP.com/us-en/document/c04791387

  1. no he supports only DDR3L. Furthermore, DDR3 and DDR4 are not the same physically so non-swappable.

  2. on page 1 of its maintenance and Service of Guide on the following link:

  http://support.HP.com/us-en/product/HP-envy-M6--W100-x360-convertible-PC/8499296/model/8901594/manuals

  Slots MemoryTwo SODIMM - not customer accessible / not upgradable
  Twin DDR3L-1600 memory support
  Supports up to 16 GB of RAM in the following configurations:

  ● 16384 MB total system memory (8192 × 2)

  ● total system 12288 MB memory (8192 × 1) + (4096 × 1)

  ● System total of 8192 MB memory (8192 × 1.) or (4096 x 2)

  ● System total of 4096 MB memory (4096 × 1.) or (2048 x 2)

  Kind regards.

• WANT x 360 laptop: how to disable TouchPad on ENVY x 360 laptop?

  1. I have no key.

  2. I have attached a mouse but the TouchPad is always enabled.

  3. I have 2 options, but all of them are frozen:

  Control Panel\Hardware and Sound\Tapping\TouchPad Settings\Double to disable Zone press to activate or disable the TouchPad

  Control Panel\Hardware and Sound\Tapping\Top Action\Switch wide TouchPad left

  So, what can I do to disable the TouchPad on ENVY x 360 laptop?

  Solved.

  Solution:

  Start /.

  Research /.

  Personalize your computer.

  Change mouse pointers.

  HP control area settings.

  Disable HP control of area

  Source:

  http://h30434.www3.HP.com/T5/TouchSmart-PC/how-to-disable-touchpad-on-HP-envy-TouchSmart-M7-notebook-PC/TD-p/3180731

• HP ENVY x 360-15-w056ca: my laptop has Nvidia?

  I was going through Control Panel when I saw the Nvidia Control Panel in there do you mean I have Nvidia in my laptop? I have recenly bought it shows the Intel Hd graphics card also (my product name is HP ENVY x 360-15-w056ca)

  Hello

  As noted above, it can go up to nearly 4 GB function available system RAM. System will this work for you, and the number can vary from 128 MB to the top. In your case, 1 GB is good, your computer has 1 GB of RAM spare system.

  Concerning

• Want to x 360 laptop: HP Envy x 360 dual monitor Setup

  I just bought a HP Envy x 360, specs are 6th generation Intel i5, 1 to 8 of ram. My goal is to use for businesses in several different places. At each location, I would use the laptop monitor and hook up to two additional monitors, keyboard, mouse, a printer, a scanner and network cable or wireless Internet network. I am using HP Pavilion monitors. My early research indicates that I may need a universal docking station like the Targus 3.0. Someone at - it does something similar, or can point me in the right direction? Thank you very much for your suggestions!

  Mdlgator wrote:
  Thanks for the info! The Port Replicator Usb 3.0 3005pr is the same unit

  Hello

  I don't know what you mean "the same unit". It is the following:

  http://WWW8.HP.com/us/en/products/OAS/product-detail.html?OID=5278439

  Kind regards.

• HP ENVY x 360-15-w107ne: Hp envy x 360 light mute does not work

  So I just bought this hp envy x 360 yesterday and when I press the button mute that light does

  Its strange because in my older hp laptop, it was a light that appears when you press it.

  There is a place where the lignt should appear next to the button but it would light up.

  Please help me, thanks

  Hello

  Try the following.

  Download Realtek HD Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp72001-72500/sp72002.exe

  When finished, press and hold the Windows key and press R

  In the run window, type devmgmt.msc and press to enter.

  In Device Manager, expand sound, video and game controllers.  Right click on the Realtek device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you are finished, download and reinstall the Chipset driver at the following link.

  http://ftp.HP.com/pub/SoftPaq/sp71501-72000/sp71883.exe

  When the reinstallation of Chipset is finished, stop the laptop.

  Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f9 to load the default values (sometimes it is f5, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  When windows has reloaded, open your download folder, right click on the installer of Realtek and select "Run as Administrator" to launch the installation.  Once this done, reboot the laptop and let windows load completely for a few minutes before checking.

  Kind regards

  DP - K

• HP ENVY x 360: HP ENVY x 360 Win 8.1 battery plugged not removable, does not support

  HP dear supporters,

  I have a HP ENVY x 360 laptop with Win 8.1 operating system. He writes that plugged in, not charging. This laptop has a non-removable battery. I read the forums and advice but neither solved my problem.

  I tried to close, plug off, wait, plug in, turn on, without result.

  I also tried to uninstal in Device Manager the baterries, then restart the laptop, without result.

  I also tried the fix for the problem with HP Support Assistant, digitization of the battery and he writes that my battery is ok, but then "unknown".

  I tried to download updates, no results due to "unknown".

  I'm not able to solve the problem of my laptop and I wouldl ike to ask for your help.

  I await your response.

  Kind regards

  @zsofiaanna

  Thanks for posting,

  If none of the latest articles helped.

  The best thing you can do is to try with another adapter with the same power supply.

  If the problem persists with the other cable

  To confirm if it is the battery or adapter that is faulty,

  The information, handy - contact the HP support by phone for a repair or dispatch part service (as applicable).

  If the information I provided was useful, give us some reinforcements by clicking on the solution and laurels, buttons that help and others see that we have the answers!
  Good luck.

  HP technical support are available by clicking on the following link:
  
  http://h22207.www2.HP.com/us-en/?openCLC=true
  
  (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.
  
  (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.
  
  (3) Once finished, click the "Show Options" at the bottom right.
  
  (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

• HP Envy x 360 15t w100 CTO: noticeable click/Static noise - HP Envy x 360 15 t

  Immediately after the start of my new laptop HP Envy, I noticed a continual noise coming from the top right, above the numberic key. It's a click rotation, static noise and what looks like spinning. The noise resembles the hardrive treatment, however it is continuous with diferent sounds coming in waves. I read a few other complaints with the same question, but no solution. Noise is not arrogant but extremely annoying and can be heard in a quite room. I made sure to day/download the most recent included drivers and BIOS updates, which did nothing.

  Here is a recording of the sound while the laptop is powered on with no application open... the noise becomes louder and more noticeable that several processes are used in 15 seconds.

  https://www.dropbox.com/s/flp32q2fhxkhzd2/IMG_0252.mov?DL=0

  Product #: L8R68AV

  Any help would be appreciated, thanks.

  marianne_cc wrote:
  

  Have someone solved this problem? I have the same... Thank you

  NOPE! I really don't think that noise can be stopped unless HP will replace the HDD entirely for you.

  I returned this laptop and just kept the other model that was purchased at Best Buy model HP Envy x 360 m6-103dx. The HP Envy 15 360 t x I received directly from HP was a major problem, not to mention the noise. It would not be closed. Every time I have would shut down the laptop, the laptop back on itself. The only way to shut it down was a closed hard, where you have to press and hold the power button for several seconds. I tried several ideas services troubleshooting HP customer and nothing has worked. No idea what was wrong with this machince.

• HP Envy 15-u010dx 360 X: HP Envy 15 360-u010dx X

  Hello

  I have Windows 7 Professional installed on my HP Envy X 360 15 - u010dx. My problem is to find the drivers to get everything on this laptop works perfectly. I've searched high and low. I found a few, but some of them are not installed. Compatibility problems.

  Can someone direct me please where I can get the correct drivers? Thank you.

  Hello:

  Yes, I was afraid that this latest driver would not work.

  The only other suggestion I can offer would be to try the Lenovo driver linked in the thread below...

  https://forums.Lenovo.com/T5/Lenovo-B-and-G-Series-notebooks/G710-Windows-7-ACPI000/TD-p/1498680

  This touchpad driver should work for you...

  This package provides the driver that allows the Synaptics TouchPad in the notebook models that are running a supported operating system. The pilot turns the touchpad General (for example, double-click and scroll) feature and provides a user interface.

  File name: sp68198.exe

• HP ENVY x 360-m6-w103dx (ENER: battery life)

  I want to know what what is the normal battery time of the HP ENVY x 360-m6-w103dx (ENERGY STAR) at full capacity.

  Audio = running in background

  = Buffering a video on the internet

  = Download of origin, steam, IDM data at the same time

  = Play a game on the average result

  My laptop don't survive for 2 hours, when the above items are open. I just want to know is my laptop gives me good battery life? I think my battery is little damaged because when I bought it, I did not wait so that he can be fully charged. I disconnected the power cable and started using it.

  I do the test battery or something like that for the health of my battery!

  With everything what's happening 2 hours is probably not too bad. You did not damage the battery by the way you used it. Lithium-ion batteries do not require the kind of special treatment that many people still think needs batteries to laptop, from previous types of batteries not sold in the past 20 years. The x 360 has provoked much criticism as his real self, as HP announced very long service life, up to 12 hours. People become somewhere between 2 and 5 hours based on only a sample of people who are unfortunate enough to be able to post here. You have a battery of test utility built into the laptop, if you press F2, you put into the diagnostic screen. Run diagnostic and post back with the results.

  If you want to get optimal autonomy must primarily turn down the brightness of the screen, but also avoid opening multiple windows and anything intensive graphics. You do everything possible to shorten the duration of the battery.

• HP ENVY X 360: HP ENVY X 360 (do not start without plugged)

  Hello

  I use HP ENVY X 360 for a few months and his works fine.

  I am facing this problem since today morning, the machine does not start without connecting the AC adapter.

  whenever I start the machine the bettery is 0%

  After the windows starts the bettery starts to load.

  I loaded the bettery to 10% and then shut down the PC to check the question, but it does not started without AC adapter.

  I diagnosed the better BIOS and its past. Please guide what should I do?

  Hello @FarhanSamad,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.

  I read your post about the battery issue and wanted to help you!

  For starters, can you provide me with the product number of the laptop?  Here is a link that you can use that will help you find your model and product number:
  How can I find my model number or product number?

  In the meantime, please consult the following documents and let me know how it goes:

  HP laptops - test and calibrate the battery (Windows 10)

  HP laptops - battery not power Notebook or hold a Charge

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• HP ENVY x 360 Convertible: unable to do a clean install of Windows 7 on a HP Envy x 360 (win 10 preinstalled)

  Hello

  I recently bought a HP Envy X 360 laptop for work. The laptop comes with Windows preinstalled 10.

  I'm doing a clean install of Windows 7 and during the installation, I get an error message "A required CD/DVD drive driver is missing. If you have a drive floppy disk, CD, DVD, or USB flash drive, please insert it now.

  Novel if the Windows installation media is in the Cd/DVD drive, you can remove safely for this step"

  I'm doing the installation via a USB key. The laptop has 3 USB ports and I believe these are all 3.0

  Any help is greatly appreciated.

  bryanhe wrote:
  

  Download the Intel Chipset from Intel of https://downloadcenter.intel.com/downloads/eula/25731/Intel-Server-Chipset-Driver-for-Windows-?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F25731%2Feng%2FIntel_chipset_10.1.2.10.zip software

  Download the USB3 drivers from Intel - https://downloadcenter.intel.com/downloads/eula/22824/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-Intel-8-9-100-Series-and-C220-C610-Chipset-Family?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F22824%2Feng%2FIntel%28R%29_USB_3.0_eXtensible_Host_Controller_Driver_4.0.4.51.zip

  Extract the drivers to packages

  create directories

  c:\Drivers

  c:\drivers\glb

  c:\Drivers\x86

  c:\Drivers\x64

  c:\temp\mount

  c:\temp\DVD_Files

  -the first is for the x 86 and x 64 so I put them in a directory c:\drivers\glb

  -l' other contains x 86 vs x 64-put-the separate directories in separate directories.

  c:\Drivers\x86

  c:\Drivers\x64

  (1) copy the ISO files from the DVD to install Windows 7 in a directory - c:\temp\dvd_files

  (2) mount the boot.wim file

  -dism/mount-WIM /wimfile:c:\temp\dvd_files\sources\boot.wim / index: 1 /mountdir:C:\temp\mount

  DISM / image: C:\temp\mount / Add-Driver driver:c:\drivers\glb

  DISM image:C:\temp\mount / Add-Driver driver:c:\drivers\x64 (or x 86 if the picture is for a 32-bit install

  DISM /mountdir:c:\temp\mount unmount unmount

  (3) mount the install.wim file

  -you know what image to update because the install.wim file contains all the images (except Enterprise).  If installing 64-bit Home Premium - that would be index 2

  -dism/mount-WIM /wimfile:c:\temp\dvd_files\sources\install.wim / index: 2 /mountdir:C:\temp\mount

  DISM / image: C:\temp\mount / Add-Driver driver:c:\drivers\glb

  DISM image:C:\temp\mount / Add-Driver driver:c:\drivers\x64 (or x 86 if the picture is for a 32-bit install

  DISM /mountdir:c:\temp\mount unmount unmount

  Copy your files to USB and everything should be good.

  Bryan

  I forgot something.  The boot.wim file has two images.  So after step 2, you must do exactly the same thing again but on index 2 like this:

  mount the boot.wim file

  -dism/mount-WIM /wimfile:c:\temp\dvd_files\sources\boot.wim / index: 2 /mountdir:C:\temp\mount

  DISM / image: C:\temp\mount / Add-Driver driver:c:\drivers\glb

  DISM image:C:\temp\mount / Add-Driver driver:c:\drivers\x64 (or x 86 if the picture is for a 32-bit install

  DISM /mountdir:c:\temp\mount unmount unmount

• HP ENVY x 360-15-u493cl: HP ENVY x 360-15-u493cl keyboard & Touchpad behavior (Windows 7)

  Hello

  Recently, I buy a HP ENVY x 360-computer laptop 15-u493cl, which came with pre-installed Windows 10. I need to have it running Windows 7 for work related purposes. Take the help of other Members here, I was able to do a clean install of WIndows 7 on the laptop and have gotten most of the drivers successfully.

  Currently, I have a problem with the laptop keyboard and touchpad. They work but are acting weird. Whenver I type, much of the time, the cursor moves elsewhere on the line or a different line. Words/lines get chosen at random.

  Wanted to know if anyone has seen this behavior before and have a resolution for this. I tried to use an external keyboard and that works fine, so I know its got to be pilot releated.

  Any help is greatly appreciated.

  Hey @vbvr,

  Thank you for joining the Forums HP's Support and welcome! It is a great place to ask questions, find solutions and get help from others in the community! I read your post on the Forums of HP Support.

  I wanted to join you and help! I understand you downgraded the operating system on your HP ENVY x 360-15-u493cl Notebook PC 10 from Windows to Windows 7. Now, you have a problem with the keyboard and the Touchpad.

  There's no drivers for Windows 7 systems and you lack some of the special features. Here is a linkso that you can understand your right to demotion (although it is said for Windows 8, it is the same for Windows 10).

  Generally, if the WANT of HP x 360-15-u493cl Notebook PC does not get upgraded to Windows from another operating system and instead, 10 Windows 10 has been a new installation on the laptop, it is very difficult to return to a different operating system.

  You can try to use the Microsoft Fix it tool: Microsoft provides an automatic diagnosis based on web and the claim for compensation. Go to the Microsoft Web site hardware devices do not work or are not detected in Windows (in English) and click the green run now button. Follow the on-screen instructions. If the device still does not work, proceed to the next step.

  If it does not, please follow these troubleshooting steps provided:

  • Beginning
  • Search for Device Manager
  • Search results, open Device Manager.
  • Click on display
  • Show hidden devices.
  • Click the arrow next to keyboards.
  • Right click on the name of the keyboard device.
  • Select uninstall.
  • Continue deleting the names of devices in the category keyboards until the feature of all the names have been uninstalled.
  • Restart the laptop twice.

  NOTE: Please repeat these steps for the TouchPad in device as Manager.

  I found a document of troubleshooting for you to try called Portable keyboard troubleshooting.

  Here is a document for you called using the TouchPad and ClickPad (Windows 10).

  Here is a link to the HP Support Assistant. Simply download and run the application, and it can help you find the software and drivers for your system this update is necessary to run compatibly with Windows 7.

  Please let me know if I answered your question by clicking on the 'Thumbs up'.

  Have a great day!

• HP ENVY x 360-15-u011dx contact: Standard voltage: do I need a converter?

  I want to buy computer laptop «HP ENVY x 360-15-u011dx touchscreen phone»

  I'll use it in Azerbaijan - 220V/50 Hz voltage.

  But if I understand correctly that the laptop is specialized for the United States - 120V/60 Hz.

  Do I need a converter?

  As you can see on the adapter, it can work between 110-240 so not to, but you would need an adapter for electric outlet.

• HP ENVY x 360 convertible 15 - w0: free upgrde for Windows 10 for new HP ENVY

  Hello

  I bought a HP ENVY x 360 15 - convertible w008ne in June 2016. It had windows 8 and now updated to 8.1. I was told at the time of the purchase, can I upgrade to windows 10. Just yesteday I opend up to my new computer laptop and is entered online by following the instructions at the web www.hp.com/go/windows 10upgrade address, and when on the page, I am unable to find all the instructions for the free update in HP or Microsoft, given links.

  Please notify

  Kind regards

  Hello

  Unfortunately the time to switch to Windows 10 free expired July 29, 2016, now have to pay the license.