ENVY 15-AH151sa laptop: Guard for lack of HP Scan of my PC (to check the drivers)

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  New Envy 15-AH151sa
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  Hi there @Taffy0872014,

  Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, HP experts and other support staff. I understand that you have a problem with HP Eprint. I'll be happy to help you.

  HP Eprint is a cloud printing option if you have a HP e-printer.  You can simply go on the device and printer and remove if you do not have an HP e-printer.

  You can just go into devices and printers and delete the e-print, if you do not have an HP e printer.

  Please keep me informed of the progress of things.

  If you need help, let me know and I will gladly make all that I can to help you.

  Please let me know if that solves the problem by marking this post as "accept as a Solution.
  To simply say thank you, click the Thumbs up below!

  Thank you.

• HP ENVY 15-ah151sa: Wi - Fi for HP ENVY 15-ah151sa does not

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  DavidPK wrote:

  Hello

  Another option, you may need to check is the following.

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  Kind regards

  DP - K

  Hello once again, David,

  Success at last! I uninstalled HP Support Assistant and reinstalled. After the installation, I found that the wizard help icon was now right of my bar Windows 10 tasks in the notification area, where I'm used to seeing. See the image below. If this topic is now closed.

  Thanks for all your suggestions and help, which helped my analysis of this problem and its possible solution.

  All the best wishes and cheers,

  Joel

  

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  You are the very welcome.

  Sorry, that didn't work.

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  Ideas: where can I find these adapters

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
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  Hello

  Control Panel - Device Manager - do a right-click on the two - UNINSTALL - REBOOT

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  Hello @Kandekumbura,

  Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

  I understand that you are looking to replace your screen and tried to help you!

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  Please let me know if this information has been helpful by clicking the thumbs up below.

  Have a great day!

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  Hi all

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  I tryied many ways to activate the network wireless by reinstalling the drivers from the hp site and disable airplane mode.

  even when I use the Troubleshoot utility he sees only the cable problem.

  but there is no sign of my wireless or bluetooth, they're just gone.

  and here are some pictures for my problem...

  

  Hello:

  I agree that devices are not present and do not need drivers.

  I recommend that you contact HP technical support and file a case under the guarantee pension.

  The wireless and bluetooth are on the same removable wireless card and her card is defective or not properly seated.

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  Help would be appreciated to get my internet works on my laptop.

  MISSING DRIVERS:

  Network

  PCI\VEN_10EC & DEV_8136 & SUBSYS_1849103C & REV_05
  PCI\VEN_10EC & DEV_8136 & SUBSYS_1849103C
  PCI\VEN_10EC & DEV_8136 & CC_020000
  PCI\VEN_10EC & DEV_8136 & CC_0200

  PCI device

  PCI\VEN_10EC & DEV_5229 & SUBSYS_1849103C & REV_01
  PCI\VEN_10EC & DEV_5229 & SUBSYS_1849103C
  PCI\VEN_10EC & DEV_5229 & CC_FF0000
  PCI\VEN_10EC & DEV_5229 & CC_FF00

  Unknown device

  ACPI\HPQ0004
  * HPQ0004

  It's NOT official HP customer assistance and I, like most other people on this forum do not work for HP. It is a forum for users of peer-to-peer supported for class for the HP consumer products. HP maintains no official presence in this forum. It is unlikely that HP will respond in an official capacity. Response of an employee of HP represents his own opinion and not that of HP.

  Please use the drivers listed below for the missing/unknown material;

  PCI\VEN_10EC & DEV_8136 & SUBSYS_1849103C & REV_05 = Local Area Network (LAN) Driver Realtek

  PCI\VEN_10EC & DEV_5229 & SUBSYS_1849103C & REV_01 = Realtek card reader driver

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  If you have any other questions, feel free to ask.

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