Envy 15-c101dx: 8.1 Windows reset always available after upgrade to Windows 10 and refreshment?

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• I am currently using Firefox in 3.6.27. I want to be updated, but not to "the last and best." How can I view a list of all versions of Firefox that are always available, choose the one I want and download it?

  Does not apply.

  In addition, with the new quick release cycle, the update process has changed. For example, the firefox 8 which was released several months ago is the same 8 Firefox there today. For some releases there maybe an update minor to fix one or two issues, but usually known bugs has waited until the next version which will be fixed. (Example, if a bug was in Firefox 5, it was not set up to 6, etc..). So unlike before, when you could run Firefox 3.5.x for looking after 3.6 was released, and the old version have always updated, this story has changed now.

  There is a downgrade of Firefox 3.6, which was left to the organizations until we found a strategy to support. Something that you might be interested in is the Extended Support Release of Firefox. At present, it is based on firefox 10 and you will receive minor updates for a year, then is upgraded to a version not (for example, next year it will probably be Firefox 17) If you want something that isn't to change that but always has the most recent security patches.

  http://www.Mozilla.org/en-us/Firefox/organizations/

• No available after upgrade Windows 10 networking hardware

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  Dell Wireless (Broadcom) 1560

  Dell Wireless 802.11 1560 c appears in Device Manager as "working properly".

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  On a hunch, I suspected that my installation of the Cisco VPN Client (my version is 5.0.07.0440) could cause problems. I tried to uninstall, which failed in Windows 10. I restored my install of Windows 10 on Windows 8.1, managed the Cisco VPN client uninstall and reinstalled Windows 10 and I have the network capacity in Windows 10 now.

• Envy 14 Sellkbook 14-k027cl: available after upgrade to Windows Mobile Broadband connection no. 10

  After the upgrade to Windows 10, there is no option to connect to the T-mobile Mobile Broadband. In the Device Manager.

  HP hs3114 HSPA + broadband device enumerator Mobile USB has a! next to him. When I look at the properties, the device status is:

  This device cannot start. (Code 10)

  The device is not in a valid state to perform this request.

  touchabu

  After the upgrade, please activate the, net

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  reset

  the new HP hs3110/hs3114 pilots Mobile Broadband

• TouchSmart HP ENVY 15-j040us Notebook PC-problem with internet gambling after upgrade to 8.1 windows

  I have a HP Envy 15-j040us Notebook PC Touchsmart is currently using 8.1 64-bit windows.  I play 2 Farmville on Facebook.  I started having problems after installing Windows 8.1.  My mouse hesitates and reluctant game and I can barely move on the screen.  I am not real computer savy but can follow directions if you can just tell me what I need to do to correct this.  Everything on the screen is just very slow and the mouse does not seem to want to go where I'm pointing to it.

  Hello @aodom ,

  Welcome to the HP Forums!

  I see that you have any questions, play Farmville 2 since the update to Windows 8.1.

  First, update the drivers for your graphics (GPU) with the following download: driver Intel graphics high definition (HD).

  Once you have done this, update Adobe Flash player plugin with the following download: Adobe - Flash Player

  Once you have updated the GPU and the Flash Player, disable hardware acceleration for Flash on your laptop:

  1. Right click any where on the Farmville game once it has loaded.
  2. Select settings.
  3. Make sure that you are on the tab display/graph (see image below).
  4. Clear the check box to enable hardware acceleration if it is available. If you are prompted to activate the control of your webcam or microphone that these steps do not apply because the game is not trying to use the acceleration.

  

  Let me know if it helps.

• Skype account is always available with the old user name and password after you bind Microsoft account

  https://support.Skype.com/en/FAQ/FA12081/how-do-i-sign-in-to-Skype-for-Windows-desktop-with-my-micro...

  After my new account Microsoft a link to my original Skype account, I'm still able to sign into account newly merged with the old Skype account username and password. Of course, I am also able to connect to the account merged with the Microsoft Mail and as well password account.

  My question is this, is this a planned security measure? As far as I know, support faq suggested using the Microsoft account to connect to the newly merged account. The support page is in the link given.

  I thought that once the merger of Skype accounts both Microsoft, the only method to sign the merged account is using the Microsoft account only. Please enlighten me on this matter. Thank you.

  This works as expected. When you link a Microsoft account with Skype account name, you should be able to connect to Skype, either by using Skype or Microsoft account name. Two connection options will lead to the same account.

• HP ENVY tilted 23-k000a Touch: terribly slow internet wifi after upgrade to win8.1 - ENVY tilted 23-k000a Touch

  I bought a few weeks ago.

  After upgrading to win8.1, I noticed the speed of internet was slow, I'm on a connection "Ultra-fast VDSL" yet all downloads by wireless are 15 to 25kbs max.

  If I connect the cable to the modem and disconnect the wireless connection, I get 200 to 300 kbs as I should, but then my game of Ryan box can't find my computer, as soon as I reconnect wireless it can.

  OK, maybe two questions here, but to start I would like to help to get the connection wireless operating at the speed it should.

  Thank you, John

  Maybe I should say kBs...

• Problems with error Windows Audio and Control Panel "one or more of the audio service is not running.

  I'm a bit of a technophobe, but I'll try to explain my problem, I got better.  I recently had a problem with Windows 8 and refreshed my system.  After refreshing, I installed AVG Anti-virus and that's where my problems really started.  After installing AVG I have no sound and my control panel usually pop up.  The box is displayed but there is nothing in it and it sorts just of sticks, frozen.  I tried the fixes recommended to fix my sound. The speaker in my taskbar icon has a red x on it and when I try to open it it goes right to the problem-solving mode, then comes up with "one or more of the audio service is not running.  When I try "run services.msc' and try to start Windows Audio through Services I get error 0x800706cc.  I tried to uninstall AVG and reboot, but it did make a difference.  Please help, this leads me to the madness now.  Nothing I try seems to work!

  Installation of AVG is when the problems started, I would start by undoing that.  Since the normal uninstall did not help, use system restore to return to a work situation.  Check here and use the #1 option.

• HP Envy 15t: problem of HP TrueVision camera after upgrade to a different version of the factory Windows 8.0

  Webcam is dead.  During the launch of software or application, the light (hardware access) but will immediately switch with loop No.-camera photo/camera.

  It does NOT work.

  Try opening Windows camera - and I can look at device manager freak out and flash camera, without camera, camera, no camera... over and over.  If I turn off the device, then the application stops sending looping error messages and said without a camera. (yes I know I disabled it, but the loop tells me that it is a specific driver problem).

  I uninstalled the device, permis allowed Windows to detect, yet install base driver. Now instead of HP TrueVision HD, in Device Manager it detects USB video device.

  I need to find a COURSE working DRIVER for HP TRUEVISION HD WEBCAM

  I visited every thread on this forum, visited each Microsoft talked to YouCam, thread AND to HP, I was told to factory reset my laptop, but after 4 times by HP USB restore factory reset did not work.  I didn't want to send in my laptop, it is a driver issue, which is quite clear.

  Where can I find a driver, no - only the driver software?

  Thank you.

  Hi @petako,

  Thank you for your super fast response. I review the post. Please try to install a compatible driver from this link: http://support.hp.com/us-en/drivers/selfservice/hp-envy-15-as100-notebook-pc/12499192/model/13386595#Z7_3054ICK0K8UDA0AQC11TA930C7

  Go to "Input devices" and "HP TrueVision Full HD (FHD) RGB - IR Webcam Driver" from the link to download and install it.

  Need a compatible driver for your webcam.

  Please visit this link to install the Youcam software: http://support.hp.com/us-en/drivers/selfservice/hp-envy-15-j100-quad-edition-notebook-pc-series/6521359/model/6521361#Z7_3054ICK0K8UDA0AQC11TA930C7

  Go to "Multimedia software" and "Software Cyberlink YouCam" from the link given below to download and install it. Link: http://support.hp.com/us-en/drivers/selfservice/hp-envy-15-j100-quad-edition-notebook-pc-series/6521359/model/6521361#Z7_3054ICK0K8UDA0AQC11TA930C7

  I hope this helps! Please let me know how it goes. If it helps, please mark this message as "'Accept as Solution". " If you need help, let me know and I will gladly make all that I can to help. If you want to say 'Thank you' for my efforts help, click the ' Thumbs Up ' to give me a Kudos.

  Take care and have a wonderful week ahead.

• HP ENVY 17-j053ea Notebook PC: windows post 10 install; touchpad does not work!

  Hello

  I pray that someone can help me.

  Brought my HP ENVY 17-j053ea Notebook PC early 2014, work very well running windows 8.1.

  In the month of August / Sept upgraded to windows 10 and that s when the problems started.

  My touchpad has stopped working... I tried a multitude of things that sometimes worked, but after a few days the pad has stopped working again.

  The problem started in the month of August on vacation so I installed the following:

  Driver and utility Chipset

  Intel Management Engine Interface (MEI) driver - sp63410

  Rapid Start driver Intel - sp63411

  Smart Connect driver Intel - sp63413

  Synaptics TouchPad Driver - sp63417

  HP Notebook System BIOS update - sp69886

  HP Notebook System BIOS Update (Intel processors) - sp66941

  The event system HP utility - sp65792

  Intel Rapid Storage Technology driver - sp63554

  This solved the problem for a few weeks, but then the touchpad stopped and started periodically and eventually didn't work for about 2 months.

  While the Forum last night I fought, I found the resolution posted by DanG82 with the title:

  HOW TO TROUBLESHOOT UPGRADE POST-WINDOWS 10 ON HP LAPTOPS

  Follow all the instructions step by step and was hopeful this could work... but it didn't.

  Whereas really return to 8.1 windows because it's so frustrating using a mouse on the go.

  Please please can someone help me?

  You are the very welcome.

  The only other suggestion I can offer would be to uninstall the touchpad driver and software in the menu programs in Control Panel, restart and try this driver synaptics, even once, I posted.

  Or try the driver directly from synaptics.

  Always uninstall the previous synaptics driver before installing the new.

  http://www.Synaptics.com/en/drivers.php

• Cannot start Windows RT and Reset failed (ASUS Vivotab RT)

  Hello

  I have an ASUS Vivotab RT, which cannot start Windows.

  AutoCorrect has failed, Windows/System32/LogFiles/Srt/SrtTrail.txt said each test pass, and root cause is "cannot determine the cause of the problem.

  I tried Refresh/Reset to solve problems, but they all said there is a problem and will not go forward.

  I have download a boot recovery zip someone share online (contains / Boot /sources etc., install included.) WIM), format a Fat32 drive and extract all the files, it starts (power + volume down), but after selecting the language-> troubleshooting-> reset/refresh, it's always "there is a problem".

  In addition:

  I tried bootrec /RebuildBcd, it shows the 0 found instillation. (Although my C: / he windows of course folder).

  I assigned letter of recovery in the form R, run chkdsk/f r: chkdsk C: F, no problems found.

  DiskPart:

  Volume 0 - Windows 25G

  Volume 1-300M

  Volume 2 - system-100 M

  Volume 3 - 4096M recovery Image

  ASUS support site does not help much, and it is out of warranty.

  Thank you.

  Hello

  Since Windows RT came pre-installed and require installation media to retrieve the device, you may need to contact Asus support for assistance. Please visit the link below to contact ASUS support.

  http://support.ASUS.com/ServiceHome.aspx?SLanguage=en

  Since you mentioned that you can view help her out screen in your ASUS RT enrich your life, you can try the steps mentioned in the link of ASUS support below and try to reset the factory setting tab.

  http://www.ASUS.com/support/knowledge-detail/28/5/ASUS_VivoTab_RT/312D2BB3-C6EC-40F0-AFE8-90F6A0622386/

  Note: once the RESET has been performed, all data, applications, settings and personal information will be deleted after initialization.

  I'm really sorry not to be useful in this regard.

  Please do not hesitate to contact us for any further assistance on Windows.

• Envy 17 3010eg: upgrade to Windows 8 and update Bios: no switchable graphics and other problems

  Hello

  I'm of the Germany, but I'll do my best to write this in English.

  The product name and number: HP Envy 17 3010eg {information}

  Operating system: Windows 8 Pro 64-bit

  Drivers: everything up to date

   

  Long story short,

  I just wanted to upgrade the pre-installed Windows 7 Home Premium 64 - bit to the new Windows 8 Pro 64-bit.

  So I waited until the driver for Windows 8 support has been completed by HP.

  This month, I noticed that HP has released a graphic driver for Windows 8.

  Happy as I was I installed Windows 8 immediately via upgrade function.

  I installed all the missing drivers.

  * Update Bios to F.08*

  I noticed that I had to upgrade my Bios to version F.08 to install new graphics drivers. I did the upgrade and installation of the driver.

  BUT after the update to the version of the Bios the laptop only F.08 recognized the AMD graphics card. The integrated Intel HD 3000 graphics card had disappeared!

  Even after installing the new graphics driver, the Intel card is still missing in the 'Device Manager' of Windows 8.

  The battery life is now about 1 1/2 to 2 hours maximum because the laptop always uses the card AMD.

  So I looked in the 'new' Bios, but I have not found a way to change the graphics card. So I think that there is only a 'software' switch to do so.

  I have installed "AIDA64"and look under "Graphics".» The graphics card Intel HD 3000 has been mentioned as 'disabled'.

  Nice, but I have no idea how to turn it on again.

  So I re-installed Windows 8. This time, I did a completely clean install. With the same results.

  So, I switched to Windows 7, and there you go. Two graphics cards are displayed in "Device Manager" and the switchable graphics feature works perfectly (! even with the new version of the Bios F.08!).

  * Tested in Bios Version F.09*

  Yesterday, I noticed another Bios Update. This time in version F.09.

  So, I updated the Bios with Windows 7 installed.

  Everything went well (I thought!).

  Once, I've done a completely new installation of Windows 8 to take a peek, if Intel HD 3000 card will be recognized this time.

  BUT without success...

  So, I thought that the problem could only be Windows 8, because Windows 7 works perfectly.

  * Problems with Bios Version F.09*

  BUT then, I noticed a strange behaviour of my laptop:

  -proximity sensor no longer works

  -the keyboard backlight cannot be (DIS-) activated

  -the brightness of the backlight is half as usual

  -internal fans are going crazy-> they accelerate without reason (laptop is idle) and won't slow down until I do a re-boot

  * Version of the Bios downgraded to F.05*

  So, I spent to the version of the Bios to the older Version available: F05

  And I was a little shocked by the result.

  Windows 8 acknowledged the Intel HD 3000 graphics card again!

  The problem is the Bios!

  Then, I upgraded the version of Bios version to see which version of the cause of the problem:

  Œuvres F05

  Œuvres F.06

  F.08 does not work

  F.09 does not work

   

  So I decided to stay with the version F.06

  BUT to install the new Windows graphic 8 driver you need the version of Bios F.08 (min.).

  I installed the driver anyway...

  I found myself with a black screen... I had to reinstall Windows completely.

  Yet more long story short,

  I ended up using Windows 8 Pro 64 - bit with the graphics card AMD only.

  I also updated the Bios (back) to the version F.08 dispelled the problems with the version of the Bios F.09 I mentioned.

  So for the moment I am absolutely no idea what the problem might be.

  The support has not yet heard of these problems and I have not found any website which explains the same problem.

  Every posting, I found explains that the AMD card is not recognized by Windows 8 but Intel HD card.

  Someone else got the same problems?

  What do you think? Is it really a problem with the Bios?

  What can I do to solve the problem?

  for me the best driver are:

  http://leshcatlabs.NET/

  Works Perfekt (cards during execution of the F06 BIOS and a map when F08/09) and are updated often.

• Reset Windows Picture and FAX viewer as the default value for jpeg files after loading of Corel

  I put Windows Picture and FAX Viewer by default to open jpeg, tiff and other pictures, so it appeared as an option in the drop-down list to view attachments that have been downloaded. After loading the software Corel Draw, it is now the only option to open photo files even if Windows Picture and FAX viewer is always defined as the default value. How to restore Windows Picture and FAX Viewer as a choice?

  Have you looked into the Corel software preferences to see if you can cancel these associations?

  There is usually backup keys are created in order to return to the previously used application.

• ENVY 14 Sleekbook - 14-k074ca: cannot find wireless networks after Windows update 10

  Hello

  I have problems connecting to networks wireless on my HP ENVY 14 Sleekbook (14K074ca) TS. Networks are available, as I am able to connect via my phone and other PCs.

  I tried the network troubleshooting and it failed. I've updated the network wifi drivers. I turned the button wireless on and outside. Nothing works.

  I noticed this change after a recent update of windows 10.

  Can anyone provide any help?

  Thank you.

  Hi@philipmanzano,

  Welcome to the HP Forum! I'm happy that you've become a member of the HP Forum. It's such a wonderful site to find answers and advice. Here is a link to guide you to what the most rewarding experience and answer questions about the display: first time here? Learn how to publish and more

  I understand that after a update Windows recent 10, you are having trouble connecting to wireless networks. Please read this post from @Great-Christine-Tree Commons fixes for wireless connectivity problems. Please let me know the results.

  Thank you! If it helps you to find a solution, please click the button "accept as Solution" down below in this message. "If you want to say 'Thank you' to my effort to help, click on the" ""Twww.Mountainview.rsb.qc.ca Up ' give me a Kudos.

• HP envy 4500: hp envy 4500 cannot print after upgrading Windows 10

  Does not work with windows 10. When the updated drivers will be available?

  I have downloaded and run EN4500_198.exe. Add a new printer via direct wireless.  I received the message that my printer has been installed. When I try to access the printer through the network, the printer is not found. When I do for the devices and printers, I see my printer with the following message: HPF734F1 (HP ENVY 4500 series) driver is not available.

  I can scan to my computer, just not printing. I'm lost.

  OK just figuredb out. had to remove the old printer definition Bundeskunsthalle windows 8.1. Once I did that, win dows 10 find the printer on the network and use it correctly.

  Thanks for all the help.