Envy 15 - j 140na: impossible to reset the laptop.
Hello
I've missed to reset my laptop. He came up with the error message "unable to reset the PC. A required disk partition is missing. I can see my D: / drive that also has a folder called recovery.
I also ran the diagnostic system, which has not found something, on the HP Web site also suggested to install a number of SP, unfortunately, there is not.
Thank you
Hello
You are welcome
If you do not have your media set, you can order a replacement. I'm guessing that in your model number. that you live in the United Kingdom - if this is correct, it can be ordered from HP partner on the link below. The Number you enter is J0B97EA
http://www.best2serve.com/page/rcd_search
Kind regards
DP - K
Tags: Notebooks
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