Envy 15-j144na: indefinate black screen when you turn on

Similar Questions

• Computer stops responding with a black screen when you start Windows XP. Cannot select anything advanced startup options

  Original title: can't open Windows
  I can't open my laptop at all... block when I select anything in the mode without failure or screen black normal mode :(
  What should I do? Thank you!!!

  Hi Mihou,

  1 have. what changes you made before the question?

  2. What are the options you see in the advanced startup options?

  You can follow the methods in the article in order to solve the problem.

  Computer stops responding with a black screen when you start Windows XP
  http://support.Microsoft.com/?kbid=314503

  Azeez Nadeem - Microsoft Support [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• Computer stops responding with a black screen when you start Windows Vista

  Computer ceases to respond with a black screen when I run Vista, this happen right after the installation of updates. original title: computer stops responding with a black screen when you start Windows XP__

  If you think that Windows updates are loaded:

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy.  If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  MS - MVP - Elephant Boy computers - don't panic!

• Tecra 9000 - no display on the LCD screen when you turn on

  I recently got a Tecra 9000 for cheap on eBay. I am experienced with the construction and repair of computers, but not so with laptops.

  The problem with this laptop, it's that do not display on the LCD screen when you turn on. It was just black, no backlight, nothing. I took the laptop all share, found no obvious problem. I had to turn it on and the screen lights up a few times trying to figure out the problem. Would it be a bad connection? Or something else?

  After getting it to start work, I'll try to start to put it back together and it stopped working again. I haven't not been able to reduce it to know if it's a bad connection or a card problem.

  Someone at - it suggestions? This is a problem for others here?

  As you describe the issue, I think it is somehow a bad connection or a damaged cable, because it does not work once you have disassembled the screen.
  Maybe you need to check all the cables, leading motherboard to the LCD and take a close look, maybe for a few scratches or strong curvature.

• Black screen when you try to play a video rental

  HI all, I rented a movie from iTunes and I got everything updated iTunes and OsX but whenever I'm trying to play the screen is all black and the movie will not play. I can see screen grab when I go to the chapters, but could not get anything to play. I tried for authorizing and reauthorizing my computer - I have a MacBook Air 11 '' end 2013.

  abyone else has this problem and have you found a solution for this?

  Same question.  I recently bought a new MacBook Pro & today is the first time I tried to watch a movie in iTunes.  Purchased or rented movies will play.  I, too, only have a black screen with only the controls (rewind, pause, reading, etc) visible.  No chapters listed, just the cover of the movie at the top + names of administrators.  Was on the phone with Apple Care for 2 hours and they could not understand.

  When the Senior Adviser, I was speaking with iTunes contacted for credit, told him they were aware of the problem and working on it.  He said that there is a problem with some Macs, but not other Apple devices.

  Strange that iTunes would have not contacted Apple Care technical support to let them know about the issue.  Also, before I spoke with the Chief Adviser, I was talking with someone else to Apple Care, who had also made contact with iTunes to try to resolve the problem by return the video rental for me and it has not been said on the issue.

  It was about 3 hours ago.

  Advise senior said that she would send me a mail with my # case and contact information so I could follow, but she didn't.  She took my phone #, so if all goes well, she will call to let me know when the problem is solved (not holding my breath however).

• Black screen when you try to start PowerPC G3 beige

  I have a vintage tour 1997 beige PowerPC with OS 9 (don't know which version, I think that the last of them he would go - 9.2.2?).  It has been sitting in the corner, turned off but plugged in for years (on a UPS protected against overvoltages with newer computer).  It was probably 2-3 years since the last power successful upward to retrieve something from him.  I am wanting to get data out of an old program on it, but can't get any view of it, just a black screen.

  Here's what I know about the material:

  Label says PowerPC G3 233 MHz, 512 K Cache, 32 MB / 4 G HD/24 x CD / 56K Modem, 17/02/98

  The memory may have been renovated years ago, there are 3 SIMMS inside.

  I use the video port built, with an adapter for the Apple Display Connector to VGA adapter which worked very well all the years I've used the computer.

  When I turn on, it is what is happening:

  I get the normal "chime".

  The monitor it is connected to the wake mode 'sleep'

  The display goes completely black - (no happy Mac, sad Mac or any Mac or gray screen)

  The monitor will never return "standby mode" until I have shut down the Mac (at least for 10-15 minutes I leave at the same time).  This makes me think that the port video is send something to the screen.

  • Here's what I've tried so far:
  • Tried 2 different monitors and cables, which has occurred on other computers (relatively modern flat screen LCD)
  • Replace the onboard battery
  • Zap the P - RAM
  • Reset the NVRAM by starting command-option-O-f and strike blindly
    • Reset-nvram (press enter/return)
    • Reset-all (News-enter/return) - at what point he restarted then assume that it took orders
  • Started with the space bar to see if the extensions manager would come to the top
  • Sitting SIMM memory (I remember when a memory SIMM went wrong after years, I'm a his 'breaking glass' at the start so I think the memory is OK?)

  The only things I can think to try are changing the ADC to VGA and put in a PCI video card.  Wikipedia lists a couple that were popular with this vintage Mac: ATI Radeon 7000 and 9200.  These will work without having to install drivers? It seems that http://www.amazon.com/ATI-Technologies-Radeon-7000-Graphics/dp/B0000630TB can be had pretty cheap, I don't know about the drivers.

  I have not tried booting from a cΘdΘrom, especially because I was not able to locate them.  I could watch more difficult if it is reasonable to expect a different result, but that seems to be a more fundamental question.  If there are any people with ideas vintage Mac, it would be greatly appreciated!

  The Amazon link you posted is for the PC of ATI Radeon 7000 version.  You need the Mac or PC version which took his chip EEPROM reprogramming with the Mac code.  Fifteen years ago, I bought eight of the sale to the retail-boxing, PC version Radeon 7000 s and flashed the ROM, for use in my beige G3s.  It took OS 9.2.2 support the latest drivers that allowed a 2D acceleration.  The Radeon 9200 Mac Edition is the final PCI graphics card that they marketed for Macs and would cost more and be more graphics card that you need, just to retrieve files from the G3.  You may be able to find a cheap, compatible Mac Radeon 7000 on ebay.  In fact, the older (Mac compatible) ATI Rage 128 PCI graphics of a B & W G3 (shown here) would be well suited to your needs.  When you zapped the PRAM, how many times have you let it go through the reboot cycle, while now pressed the keys "command + Option + P + R?  I usually gave it three.  You could try to remove the sound card 'personality' clean oxidation on the pins plated gold with a soft, white gum and reinstall.  This would be the case for modules of memory DIMMS and ROM card, which can also become oxidized over time.  If the Mac to VGA DB-15 you have a set of microswitches adjustable, the parameters of the (resolution) may be different for newer LCDs you've tried, especially if they have an image format widescreen.  "You can also consult the"failures of start-up list' on this page speed up your Mac G3 box. " "There was a problem with the first batch of voltage regulators used in the beige G3s, but I think they were passed to the VRM Raytheon in February 1998.  If "Raytheon" is printed on your VRM, you can probably exclude the problem.

• M40X-141: black screen when you use the WiFi network

  Since I bought my M40X 141 in July 2005, I got black screen frequently when you use the wifi.

  You know this black screen with typical noise from the hard drive.

  I did all the updates without effect. The local seller understood nothing black screen, associated with the use of wifi.

  In the XP world, nobody seems to find this kind of abnormal things so I'm desperate to find a solution to stop the frequent black screens. Recently try a usb dlink wifi dongle (dwl-G122) the constant flow of black screens disappeared
  (An Xp session 10 days was previously impossible).

  Now, I know this is a bug in the original software and I try desespartely to find a patch or updated driver or professional advice.

  Is there someone here who can help a tired multi restart man to use his laptop with the original material?

  Your laptop should still be guaranteed if you bought in June 2005. Take it to your authorized Service Provider nearest and have their say. They should already provide for a procedure for this and know what to do. Sure the frequency that uses WIFI and display inverter coincides, and you get the black screen. Change them should fix this problem.

• Satellite L655-178 - black screen when you try to play games

  Hello

  When I try to play games e.g. need for the pursuit of speed appears a black screen, I do not understand why. I have Intel Core i3 HD and I can not play games on my laptop.

  I expect an answer please

  Hi p0wer.

  I checked the specifications of your laptop on the Web from Toshiba site and it has the Intel Graphics Media Accelerator HD graphics card.

  As you know he s not the one that is suitable for the games.

  Did you check if the card is supported in your games and is it powerful enough?

• black screen, when you open the virtual machine console

  Hi guys need help in answering the following questions:
  When you open the console of the virtual machine, the connection process is fine, but it stops at a black screen

  

  That's what I use:
  (1) Windows 7 x 32
  VMRC 2) 5.1.0.20447
  (3) Mozilla Firefox 18.0.1
  (4) VMware vSphere Client 5.1
  (5) Vcloud 5.1.0.810718

  Here is my log:

  13/01/29 10:15:42.100 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:174]: startup called
  29-01-2013 10:15:42.101 [d:\build\ob\bora-781747\bora\apps\vmplayer\npplugin\win32\.. /.. /plugin-common/utils.h:145]: advanced configuration analyzed characteristics: 3
  {{2013-01-29 10:15:42.101 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:191]: start: VMRC_MONIKER_vmrc-np-t-{135627FE-3BDE-45F6-8234-053307C0876C}, VMRC_EVENT_vmrc-np-t-{135627FE-3BDE-45F6-8234-053307C0876C}, 5.1\Firefox\vmware-vmrc.exe C:\Program Files VMware Remote Console Plug-ins, "C:\Program Files\Common VMware Remote Console Plug-in 5.1\Firefox\vmware-vmrc.exe - parent-PID 6316 - instance"vmrc-np-t-{135627FE-3BDE-45F6-8234-053307C0876C}"ID - 2 modes - message mode has 2-3
  29-01-2013 10:15:42.101 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:205]: process of creating VMRC
  29-01-2013 10:15:42.103 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:220]: loop from MsgWait
  29-01-2013 10:15:42.821 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:229]: A WAIT_OBJECT_0
  29-01-2013 10:15:42.821 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:256]: expect successful moniker
  {2013-01-29 10:15:42.832 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:149]: link to [VMRC_MONIKER_vmrc-np-t-{135627FE-3BDE-45F6-8234-053307C0876C]}
  29-01-2013 10:15:42.833 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:154]: BindToObject managed
  29-01-2013 10:15:42.845 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:217]: successful startup
  29-01-2013 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:379] 10:15:43.901: control of the VM has not been created
  29-01-2013 10:15:43.902 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: called stop
  29-01-2013 10:15:43.909 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: called stop
  29-01-2013 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:251] 10:15:43.909: control of the VM has not been created
  29-01-2013 10:15:43.923 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: called stop
  29-01-2013 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:251] 10:15:43.923: control of the VM has not been created
  29-01-2013 10:15:43.925 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: called stop
  29-01-2013 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:251] 10:15:43.925: control of the VM has not been created
  29-01-2013 10:15:44.275 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:174]: startup called
  29-01-2013 10:15:44.275 [d:\build\ob\bora-781747\bora\apps\vmplayer\npplugin\win32\.. /.. /plugin-common/utils.h:145]: advanced configuration analyzed characteristics: 3
  {{2013-01-29 10:15:44.275 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:191]: start: VMRC_MONIKER_vmrc-np-t-{9340F800-963A-46AF-9EBB-CCCFF83FC2CD}, VMRC_EVENT_vmrc-np-t-{9340F800-963A-46AF-9EBB-CCCFF83FC2CD}, 5.1\Firefox\vmware-vmrc.exe C:\Program Files VMware Remote Console Plug-ins, "C:\Program Files\Common VMware Remote Console Plug-in 5.1\Firefox\vmware-vmrc.exe - parent-PID 6316 - instance"vmrc-np-t-{9340F800-963A-46AF-9EBB-CCCFF83FC2CD}"ID - 2 modes - message mode has 2-3
  29-01-2013 10:15:44.275 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:205]: process of creating VMRC
  29-01-2013 10:15:44.276 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:220]: loop from MsgWait
  29-01-2013 10:15:44.957 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:229]: A WAIT_OBJECT_0
  29-01-2013 10:15:44.957 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:256]: expect successful moniker
  {2013-01-29 10:15:44.958 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:149]: link to [VMRC_MONIKER_vmrc-np-t-{9340F800-963A-46AF-9EBB-CCCFF83FC2CD]}
  29-01-2013 10:15:44.959 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:154]: BindToObject managed
  29-01-2013 10:15:44.970 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:217]: successful startup
  29-01-2013 10:15:46.770 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:174]: startup called
  29-01-2013 10:15:46.770 [d:\build\ob\bora-781747\bora\apps\vmplayer\npplugin\win32\.. /.. /plugin-common/utils.h:145]: advanced configuration analyzed characteristics: 3
  {{2013-01-29 10:15:46.771 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:191]: start: VMRC_MONIKER_vmrc-np-t-{381FF1D3-DBD1-4B19-A516-5CA7DEE58996}, VMRC_EVENT_vmrc-np-t-{381FF1D3-DBD1-4B19-A516-5CA7DEE58996}, 5.1\Firefox\vmware-vmrc.exe C:\Program Files VMware Remote Console Plug-ins, "C:\Program Files\Common VMware Remote Console Plug-in 5.1\Firefox\vmware-vmrc.exe - parent-PID 6316 - instance ID 'vmrc-np-t-{381FF1D3-DBD1-4B19-A516-5CA7DEE58996}' - mode 4 - message mode has 2-3
  29-01-2013 10:15:46.771 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:205]: process of creating VMRC
  29-01-2013 10:15:46.772 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:220]: loop from MsgWait
  29-01-2013 10:15:47.339 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/common/ScriptableObject.cc:321]: ID of property not found: onMessage
  29-01-2013 10:15:47.339 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/common/VmrcPlugin.cc:2548]: onMessage Manager call failed
  29-01-2013 10:15:47.379 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:229]: A WAIT_OBJECT_0
  29-01-2013 10:15:47.379 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:256]: expect successful moniker
  {2013-01-29 10:15:47.380 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:149]: link to [VMRC_MONIKER_vmrc-np-t-{381FF1D3-DBD1-4B19-A516-5CA7DEE58996]}
  29-01-2013 10:15:47.381 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:154]: BindToObject managed
  29-01-2013 10:15:47.388 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:217]: successful startup
  29-01-2013 10:17:20.197 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:633]: no associated window with control of the virtual machine
  29-01-2013 10:59:13.788 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:633]: no associated window with control of the virtual machine
  29-01-2013 10:59:13.792 [d:/build/ob/bora-781747/bora/apps/vmplayer/win32/plugin/procControl.cpp:633]: no associated window with control of the virtual machine
  29-01-2013 10:59:15.303 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: called stop
  29-01-2013 10:59:15.308 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: called stop
  29-01-2013 10:59:15.324 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: called stop
  29-01-2013 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:251] 10:59:15.324: control of the VM has not been created
  29-01-2013 10:59:15.326 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: called stop
  29-01-2013 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:251] 10:59:15.326: control of the VM has not been created
  29-01-2013 10:59:33.283 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:246]: called stop
  29-01-2013 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:251] 10:59:33.284: control of the VM has not been created
  29-01-2013 10:59:33.540 [d:/build/ob/bora-781747/bora/apps/vmplayer/npplugin/win32/VmrcDelegateImpl.cc:174]: startup called
  29-01-2013 10:59:33.540 [d:\build\ob\bora-781747\bora\apps\vmplayer\npplugin\win32\.. /.. /plugin-common/utils.h:145]: advanced configuration analyzed characteristics: 3

  Windows 7 x 32

  That's kinda our old friend is back.

  Two checklists

  1. check the version of the VM VGA driver, if that's the case, you must update the WDDM driver display driver.

  2. make sure that you use HW 7 and more.

  More info here

• HP's envy touchsmart m7 sleekbook black screen when turned on

  Bought this laptop 30 days ago...  Worked very well.  Get to market.  signed on-screen says something like "Service Manager" not embedded correctly then closed on the black screen.  No matter what I do... all I get... black screen.  Now, it is closed!  Help!

  I am running windows 8.1.  My problem has been resolved as a result of my own research.

• Black screen when I turn the Satellite M

  When I turn on the laptop, I can not in the system screen, in black only, after that I tried several times, so I can't get into the windows system.

  What is the problem?
  Tanks, boyfriend

  Hello

  You are able to access the BIOS?
  If this is while there could be a motherboard problem

  Have you tried to connect the Satellite laptop for external monitor to check if something is not visible on the second screen?
  I think it would be useful to get more information about the possible hardware problem
  If a second screen would be too dark, then a problem of graphics card would be possible

  However, I doubt that you could fix yourself. Most of the time it s a job for a technician

• Black screen when I turn on the computer, press F1 and error message: disk hard imminent failure

  Original title: crash is immediate please help

  When I turn on my computer laptop black screen saying I have to press F1 to continue, it says after that... disk failure hard immenent what can I do besides spend more than 200. OO, I don't?

  Hello

  Chances are the hard drive failed, but it could be wiring or other materials.

  Check with the system manufacturer's support, their documentation online and ask in their forums
  (if any). Most have instructions to replace the hard drive.

  You can usually buy a hard drive for alternatives for less than $100,00 and maybe much less. Or the other
  get the same one or the same size.  System manufacturers usually several models if you
  the same can buy cheaper. And there will be others who are of the same size and type which
  can be used. Your local computer store can help select an appropriate player.

  Here is an example of how to replace the hard drive on some HP computers for example. Most
  other manufacturers are similar, and there are many generic examples on the internet.

  HP - replace a laptop hard drive
  http://h10025.www1.HP.com/ewfrf/wc/document?LC=en&DLC=en&cc=CA&DocName=c00649950

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• How to fix the black screen when I turn on laptop

  The power lights, but all I have is a black screen.

  Cannot use the keys F. NO screen... all black!

  Hello

  If you have no splash screen (Dell, Acer, Logo etc.) or instructions at the bottom of the screen to enter the BIOS (F2, delete, etc.) when you start your computer, you have a hardware problem.

  If under warranty, contact the manufacturer. If it is not under warranty, contact a repair shop, local.

  See you soon.

• black screen when I turn on the laptop

  Last night's in trouble with the screen freezing... Help the power up to the stop button. Will not be stopped... The only thing it does is going to a black screen... However, I can move the cursor... Please help the laptop is a year old and not used all the time so its pretty new.

  Dear customer,

  Welcome to the Support Forum HP and we are happy to help you

  Looks like you are having a lot of difficulty getting on the Windows desktop, you get a white screen

  We will surely help you with this

  According to the message that you posted, I suspect that this could be due to the recent changes are applicable.

  I'd like to request you to perform the procedure to solve the problem below:

  Step 01. Turn off the computer

  Step 02. Turn on the PC and keep pressing the F8 key

  Step 03. Select "Safe Mode" in the early startup Option list

  Note: Wait until you get to the Windows desktop

  Step 05. Please remove unwanted startup items and uninstall unwanted applications

  Step 06. Please reboot / restart your PC normally

  Note: Incase if these steps don't work you can continue to troubleshoot the issue once again

  Step 01. Turn off the computer

  Step 02. Turn on the PC and keep pressing the F8 key

  Step 03. Select "Last known good configuration" in the list of the early start Option

  Note: Wait until you get to the Windows desktop

  Step 04. Please remove unwanted startup items and uninstall unwanted applications

  Step 05. Please reboot / restart your PC normally

  * Click on the star of CONGRATULATIONS on the left to say thank you *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  I work on behalf of HP

• INSPIRON All In One 20 - black screen when you power on

  I have an Inspiron 20 model 3048.  The machine has been completely cleaned.  I wanted to install Windows 10 on it.  Powered on, the screen of the BACK came with the opportunity to make Windows 10 because it was installed there before he wiped.  One of the other options on the screen at that time was pressing the F8 key for other selections.  I pressed F8 and the screen went completely black and has been that way since.  When I re - turn on there is no Dell logo more and F2 and F8, F12 keys do nothing.  There is really nothing wrong with the material; everything worked fine before you press the F8 key.  The power led is white.  There are no beeps.  The fan works.  The flashes of light of CPU.  Optical disc drive opens.  I pressed the brightness on the monitor control buttons and lights up the screen in different colors which he travels, so there is nothing wrong with the monitor.  I removed the battery and ram and then reinstalled the twelve hours later.  The same thing: a white screen.  I am at a loss what to do.  This thing is learning to where it will be a doorstop.  I can't do anything if nothing never appears on the screen.  Help, please.  Lenny

  New information:

  By pressing the F8 had nothing to do with it.

  I have now found a way to get the screen to show the Dell logo and the menu of the BIOS:

  With memory removed button battery, unplug the computer from the electrical outlet, and reconnect it.  The computer then powers at once, then off, then on again, then on the road, the on a third time and remains lit.  I then the manually using the on/off button.  When it starts, I start by pressing the F2 key.  It starts showing the Dell logo and bios menu.

  I don't know what to do from here.  I don't see anything available that can solve the problem, although I can now make and see the bios menu.  Don't forget, the battery must be out of the machine to make it happen.  He don't won't happen if the battery is in.