ENVY 15-K058CA - G6U36UA #ABL: start NG, error ID: 9C0D5W-79T84K-MFPV6K-60VG03

The laptop does not boot, diagnostic internal hp has the following result:

Product ID: G6U36UA #ABL

Error ID: 9C0D5W-79T84K-MFPV6K-60VG03

I ask for advice on how to proceed to solve this failure

Thank you and best regards!

If a listed diagnostics hard drive failure, you need to replace the hard drive with a similar device. After replacing the hard drive, you will need to use the HP recovery media, you created when you first set up your computer to return to a factory State. If you don't create this media, please see DVD-8.1 Windows 64B (two languages) + extra 2 Recovery Kit to control the media.

Please see HP ENVY 17 Notebook PC / laptop HP ENVY 15 - maintenance Service Guide for instructions on replacing the hard drive.

If you have any other questions, feel free to ask.

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Tags: Notebooks

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