Envy 17 3277NR: impossible to boot and install Windows from a DVD 8.1

Hi, I have an ENVY 17 (3277nr) with windows 8.1 in it, but I can't update because several months ago so I decided to reinstall the OS, so I went on the windows site that allows you to download an ISO image of windows 8.1 to burn it to a disc (right now I don't have a USB 4 GB at hand but is also possible).

I have already burned the disc on the right by clicking on the ISO and selecting "burn disc image" and changed the options start, but every time I turn on my computer all them I see is a simple underscore and then the regular windows 8 start screen.

I already visited invention helps in this regard and I read things like the thing UEFI windows 8 (not on my laptop because I upgraded to w7) and the security settings on the BIOS, but none of them seem to solve the problem.

Additional details:

Curiously, while trying to open the burned dvd, it is said that 4.37 GB on 4.37 GB, do you think my dvd drive could be damaged?

PLEASE, HELP ME, BEEN 4 DAYS OF THIS HELL :/

@killerpollo ,

Hello and thanks for the display on the HP support forum.  The first thing I'd like to try in this case is download and burn the ISO from another computer.

If you have already set your boot options to boot from the CD/DVD and a new dvd is still not read you may have a hardware problem with your dvd player.

Is the DVD read DVD player when you started up windows?

So I try to put the image on a USB key and try that.

I find from time to time when I use the windows software to make an ISO, it is hit and miss you.  There is there other software that you can try, and some are free or so-called share ware.

Now, even if you burn a good image, you started with a Windows 7 system.  The real picture is more than a UEFI and you will not be able to read if your system is defined as a legacy system.

Here's what you want to check.

UEFI boot or legacy - tips

UEFI and the Start Menu

Site of burn free Image.

Now if your system shipped with Windows 7 product key you have for your system does not work for Windows 8.1. It is something that you will want to consider.

Let me know how things are going.

Thanks again for posting and have a great day.

Tags: Notebooks

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