Envy 27 k309: failed to start Hard Drive 301

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  Yes, it can accommodate a second HDD.

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• ENVY 15-j059nr Quad Edition No.: hard drive DST short test failed

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• HP Envy x 360-m6-w102dx: primary HARD drive Bay * failed the Diag Test

  Hello

  When I turned on my laptop this morning, he showed a black screen with text showing "an imminent failure" and run diagnostics. I ran diagnosis on everything, and when he came on the hard drive, it showed a failed test of "Primary hard disk 1 HDD Bay." I tried to contact HP support and all led here. I am very inexperienced with computer problems and would like to find a solution to this. If it helps, the failure ID is 0GC3HW - 7P881T - GXGJMF - 60DT03. That failure came from a SMART hard disk check and I don't know if this seems to indicate a failure of the hard drive and I don't know what else to do. My laptop cannot start and there is no lead back me to the screen black with the same texts when I turn turn it back on.

  Mfortuno, welcome to the forum.

  The SMART test does not, therefore, you have a failing HARD drive.  The only solution is to get it replaced.  If you're not compfortable with opening the case of your laptop, you should take it to a computer repair shop called.  While I'm not a big fan of the Geek Squad, they sell HP computers and know them well enough.  You should buy a HARD drive that is the same size or larger and the recovery media can work.  In my view, that it is a video that allows you to install the SSD or HARD disk.

• HP ENVY M6-P113DX: SHORT CHECK DST HARD DRIVE FAILED

  Dear team HP, my laptop is showing a problem. It's screen suddenly becomes unresponsive while he was working and then the screen goes black...

  I did all the diagnostic tests in the diagnosis of HP hardware. Among all the diagnoses, only HARD DRIVE SHORT DST CHECK and HARD DRIVE LONG DST came failures.
  Disc hard DIAGNOSIS INDICATES:
  Result: FAILURE
  Failure ID:QC42TL - 7Q388U-XD7WMF-61 h 03

  Product number: M1W23UA #ABA
  
  SO, what should I do now? And what is the immidiate solution?
  Thanks in ADVANCE

  Your hard drive needs to be replaced. After the back if you want specific help with that. On your model, it is manageable for the end-user to do so, although not very easy. You are under warranty?

  Manual

  See p. 46.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• Satellite C650, media recovery fails after replacing HARD drive

  I have a 3 years C650, and the HARD drive has failed. I got a replacement drive and sorts to recover from the recovery media disks that I created and although he claimed to have re - partition the drive and reinstalled windows, windows startup fails when tried to configure the devices "could not configure windows to run on this hardware.

  After this error, the boot sequence goes into an endless loop, asking to start the installation procedure.

  Thinking that my records may have been corrupted, I ordered a set of Toshiba recovery disks. Once again, these go through the recovery process and still once, Windows startup does not exactly in the same place.

  A little annoying to have spent £30 for nothing.

  I have a picture of Windows system on my external HARD drive, but I can't get the machine to a point where it will actually start so I can recover from that.

  Any suggestions on how to proceed is welcome!

  Thank you
  Martin

  Hello

  Of course, this isn't a problem of recovery disk.
  I guess there is a problem with the HARD drive but I n t think that the HARD drive has failed I think there is a problem of setting

  First, you should go to BIOS and check if the SATA set to AHCI.
  Then you should also format the HARD drive again.

  I recommend to use the freeware tool called GParted. You could create a live USB stick bootable flash memory which will allow you to start the unit and start GParted tool.
  Format the HARD drive, and then create a partition.

  After that, take the recovery disk and start the recovery procedure.
  Good luck

• Maching time keeps failing - bought new hard drive and still the same problem

  I'm on a mac 27 inches, El Captain 10.11.2 upgrade

  Not had a problem for years and then suddenly about a month or two before, he started to do all the time. Got a mybook 2 TB for mac for Christmas - same problem. Works perfectly for hours/days at a time, and then fails again. Don't know what to do!

  

  

  I know it sounds weird, but I would like to start by making sure that your Mac hard drive is correct. Demarrer start on the recovery environment, run disk utility and perform first aid on your hard drive. You can also perform a boot secured, which does essentially the same thing.

  I also saw problems with USB devices that appear only on a specific USB port. Try changing ports.

  The external drive is new does not mean that it is not defective. Perform first aid on the external hard drive and reformat. Better still, try another drive altogether to eliminate the drive as the source of the problem.

• HP Envy h8 - 1400z: lack the 2nd hard drive after windows update

  Discount Windows 8 for us solve a problem.  Before the update, I had two drives of 1 TB.  The first hard drive was for the OS C: and D: for the recovery partition.  The second disc has a partition called E: and has been used for data.

  After the update, I still have my partitions C: and D: as before on my first hard drive.   However, no D:.  Using disk management, the first hard disk is visible and it has C: and D:, as well as a few other partitions I do not recognize but appear to be associated with the update. Disk management does not show the second hard drive.

  Starting in UEFI shows the 2nd disc and it is recognized as a 1 TB drive and I have no reason to believe that the drive has failed.

  Did some research and see that others have lost a partition during the refresh, but the road is still visible in disk management.   Their problem is resolved by assigning a drive letter.  However, this does not work for me because the operating system does not see the drive.

  Is it possible that refresh changed my disks in raid 1?  How I check that?  Other thoughts on how I can get my drive back?

  Thanks for any help!

  Hi there @AVperson
  
  Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that after a cooling a HDD is no longer appears in disk management. I'm happy to help you.

  Since it does not appear in the BIOS but not in the operating system, let me start with a few BIOS tests on two hard drives. In fact, I suggest doing all the tests of material.

  I see no reason for a system spontaneously create a RAID where there were none before. If the system was a RAID on the second drive would be a mirror of the first, and it must always appear in disk management.

  After testing the system, you can always try remove the second disc and test it using a disk external drive bay on another device and see if it is readable.

  Let me know what you find.

• HP ENVY 17-j101ex - replace the SSD HARD drive

  Hello

  I have HP ENVY 17-j101ex, with the standard configuration: 2 x 1 TB drive HARD 5400 RPM SATA. I want to buy 1 SSD drive and replace the first (boot) hard disk drive. I don't know if it works or not.

  I want to buy a SSD Samsung 840 EVO 250 GB SATA III (MZ-7TE250BW), 2.5 ", dimensions: 100 x 69 x 7 mm

  I have to: 1 x 1 TB HARD drive (as a secondary drive) + 1 x 250 GB SSD SATA3 (as your startup with system disk)

  Is this ok?

  I found some info, that:

  Supports a 6.35 cm (2.5 in) 300 GB or 160 GB SSD (SSD) drive in 7, 0 - mm (. 28 - in.) thick

  Supports 6.35 cm (2.5 in) hard disks to 12.7 mm (. 50-in) and a height of 9.5 mm (. 37 - in)

  Is it not this Samsung SSD too big?

  I also found information on envy 17 series, which:

  Supports the following single hard drive/solid-state drive combination configurations:
  ● 1-TB, 5400-rpm, 12.7-mm hard drive × 1 + 300-GB solid-state drive
  

  and also:

  NOTE: Supports RAID-0 as default for all dual hard drive/solid-state drive combination configurations.
  

  So, first of all should I disable RAID-0?

  Thank you for your help and sorry for my English

  In fact, I have the same model laptop PC series. You will have no problem replacing the mechanical main hard drive with an SSD. The Evo to Samsung 250 Gig is a very good choice. I suggest you get cloning software, put the SSD in the second slot, start from cloning software and copy (clone) the startup disk for the SSD. You'll slim down the contenst of the diskette of starting less than 250 concerts to achieve, but you can store files off to the second disk of 1 TB in the process. There are other ways to do this post if you have any questions.

  Here is a video showing how to install the hard drive.

  https://www.YouTube.com/watch?v=wx3dMGXrGCc

  RAID-0 is supported, but you wouldn't want as a second hard drive with an SSD. If your readers are appearing as volumes of letters separated in 'the PC' or 'Computer' then RAID-0 does not exist and you shouldn't have to do any disorder in the BIOS.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• HP Envy Ultrabook 6 t-1000 CTO: HARD drive is not displayed

  Hello.

  I had the Windows Blue Screen of Death (BSOD) once or twice when using simple everyday applications on my Ultrabook. The results were either not different on Mode without failure. After awhile, I started having 'No Bootable disc' error while starting up. Recovery (press F11) will not appear so. I tried the HP Diagnostics (by pressing F2 at startup) and Test the hard drive as well as the Test of memory shows PASSED on the formats of short or long.

  I tried the following:

  1. I did some research on Google and entered in the BIOS/Insyde utility (by pressing F10 at startup), loaded default installation (by pressing F9), saved changes and did a restart, but I get the error again.

  2. I downloaded Windows 7 64-bit Microsoft store, created a boot USB and plugged. I was able to access the Windows Installation Page, but he wouldn't show my hard drive at all.

  3. I find the support page of my product on the site HP and downloaded the latest drivers, put it in a USB device and booted up the system from the Windows Setup disc. On the page where it was supposed to show my internal hard drives, it showed only USB drives and there is an option "Load Driver" I clicked on and selected the driver files I downloaded from the HP website. Everything was going well until I chose iaStor.inf... this time, the system has hung up and the BSOD appeared with an error stating the file 'iaStor.sys '.

  My questions:

  1 if diagnostic Tests are passed, I can assume that the material is well?

  2. Although I already placed an order for HP recovery discs, I doubt if it could help because my HARD drive drivers seem to be missing. What is your opinion?
  3. is there a way to reset zero/reload drivers BIOS/Insyde utility?

  My system features:
  Laptop model: PC portable HP Envy 6
  Product no.: A9G58AV (the back panel laptop says A9G30AV)
  {Information}
  Processor: 2nd generation Intel Core i5 - 2467 M CPU @ 1.6 GHz + Intel HD Graphics 3000
  BIOS version: F.0D
  Total memory: 4 GB
  Operating system: Genuine Windows 7 Home Premium 64-bit
  HARD drive: 500 GB 5400 rpm SATA RAW 7mm hard drive with 32 GB WSSD faster reduction of the hard disk Cache

  Unfortunately at that I disagree with Paul and I think that you may be looking for a bad motherboard, but we would like first to try to remove the disc of WSSD 32 gig.

  Here is the Manual:

  Repair manuals

  See Page 40. Unfortunately, this model is a little difficult to disassemble, but measures are set out in the manual. If it is still under warranty, you can't do that. If the hard drive passes the test of F2 then I tend to think that it's not the hard drive.

• HP Envy Touchsmart j122TX 15: cloning of HARD drive for an SSD and installation on HP Envy Touchsmart 15 j122TX

  I will replace an old 1 TB HHD by a new 1 TB SSD Samsung 850 EVO on my HP Envy 15 Touchsmart j122TX. I also have Acronis True Image 2015. How can I go on cloning of the HDD to the SSD and installing the SSD on my HP, implementation of the operating system in order to ensure a good performance? Please give me step by step instructions I'm inexperienced. Thank you for your support.

  You need a bootable media because you cannot clone Windows player while it is in use. If you start another source (bootable support) leaving the main hard drive passive and quiet, so it can be copied sector to the new clean disk. I explained you start from the Acronis Disk and when the interface is in place you select "utility" and one of them is 'clone disk '. This is how you use the bootable disc in the cloning process.

  As with the post before me you simply remove the MSSD. However, in this case the user would do a clean install. Cloning will be hover over the driver of storage for the SSD controller and will not have to load the RAID driver separately. The way you do it is much easier.  I would like to dissociate the WSSD since the main hard drive using Intel Rapid Storage (disable acceleration), remove the WSSD and start-up of the former hard drive without the WSSD in place one or two times before cloning.

• Satellite A660 - 18 BIOS update & fails (re-visited) HARD drive recovery

  Referring to an old thread from my friends...

  I tried earlier to update the BIOS of v1.80 for v1.90 (whether by the automatic update tool Service Station and the direct download of the update of the BIOS).

  Whenever the update of the BIOS ran, he abandoned arguing that the battery was low (it was not), alternating current was not on (it is) and the existing BIOS version was superior to the new version (it wasn't).

  The real problem seems to be that the version of the BIOS (as shown in "Toshiba HWSetup") is:

  + The BIOS version = V234567890. 00/00/00000000000 +.
  + Version EC = 1.80 +.

  However, in the Diagnostic PC Toshiba tool the BIOS version on the page of basic information is correctly reported as 1.80

  At the point where I couldn't be worth blat my disc with the original image and try again. I was hoping that Toshiba would set the BIOS update to fix the problem. Didn't happen.

  They released v2.00 BIOS in June 2011 and would not always up to date. So I backed up my data and tried to blat of the machine to factory State. What a nightmare...

  The recovery image doesn't work well at all!

  The first bit works (the original partition creation and image copy), but after the startup of Windows and the script factory Toshiba intervenes, all sorts of problems begin.

  First of all, the thing stuck several times in a process of "assessment of system performance. This happens in several phases of reboots because the drivers are installed. Then there's a bunch of bug script error messages and DMI analyze the errors you will need to click on ' close and do not report the crash "type dialog. What makes it more difficult is that the Toshiba factory configuration script sets up a blank page trying to see you on what the bureau is to be avoided. Even if you try to pass in the Manager of tasks to complete the process deadlocked, it gives you a few seconds grace before forcing the Office to lock and hide behind the white screen again. If you're quick and good time, you can stop the evaluation of performance at a standstill (I think it's just the thing to the Windows Experience score). Same thing to reject the other boxes of error...

  Finally, I arrived at the end of the script and the machine was built with all of the original software.

  The program HWSetup still reports the version of BIOS of nonsense and the PC Diagnostic tool always reports it correctly.

  The Service Station program now does not even start. It crashes with a message + "request the Toshiba Service Station could not initialize. Try to restart or reinstall the application. » +. I downloaded the last being on the website and installed... To be hosted later with the same message.

  Program update direct BIOS for v2.00 made his usual thing you ask that the current BIOS version is greater than 200 and abandonment.

  I even read in a FAQ that some recovery routines do not work correctly with more than 4 GB of RAM (I have 8 GB). So I did all of this once again with only 4 GB installed and the script was just as broken for 4 GB 8 GB.

  I ran PC complete diagnosis for machine test suite and it turned up nothing.

  A little confused now... Maybe time to log a failure while I have a few more months of warranty left. But the machine actually works, just can't update the BIOS. Would be my luck if a problem arose just after the warranty has expired, and they said 'just update the BIOS...

  In front of me, I 3 laptop years. Over the past three years, Toshiba has offered 3 BIOS updates. I don t care about it and still use the original version that I got with my laptop. I want to say, why change anything and start this risky If update everything works fine and it does.

  Several times I have read here that people write about the problems of updating the BIOS and damaged BIOS. This risk does not apply to me just having the latest version.

  Anyway, if you want to have all past orders on your laptop, it is without a doubt your legitimate right. In General, the BIOS updates are tested before Toshiba offers for download so I really put t understand why you have this kind of problems. The problem with the installation of recovery is also strange.

  A few months ago, a friend of mine bought A660 and I helped him create recovery DVDs, and we also tested the recovery procedure everything including the three options:
  Back to out-of-box state
  Recover without changing the hard drive partitions
  Get a custom size partition

  Everything worked perfectly so I m really confused about everything you write.

  Unfortunately, I can't help you with this. When I could have your laptop in front of me to see exactly what is happening, it will be much easier to understand all of this.
  I updated the BIOS on different laptops, and I got lucky because every time that everything was fine.

  Your laptop is guaranteed valid so I recommend you contact Toshiba service provider in your country and ask for assistance.
  What do you think about this?

• Satellite Pro A10 does not start (HARD drive seems to be missing)

  Hello, I hope someone can give me some advice on this problem: I have a 2 years Satellite Pro A10. Recently, it starts not at all and I noticed that if I look at directories on the C: drive using the command prompt, it said "file not found". Cannot start Windows at all, not even in Safe Mode.
  Using the recovery disks is I help spread messages as no such fixed disc and 'Extraction impossible '.
  is - that say I have:
  1 a hard drive damaged
  2. defective connections on the HARD drive? -If Yes, how I fix that?

  the system didn't crash before it happened, she doesn't have to load up when I started it.
  Would appreciate any help.

  Thank you
  SCL

  Hello

  Well, it could be a hardware malfunction of HARD drive. Yes, it is possible. But I don t think that there is a bad connection. You used this HARD over the last two years and you n t change the settings of connections on this HARD drive. Is this good?
  If it possible s so I suggest you of to completely format the HARD drive.
  Then try to start the recovery procedure.

  However if the HARD drive has a functioning default (ie. crushing of the head), so the only way is to replace this device.

• Satellite Pro A10 won't start HARD drive

  I have a Satellite Pro A10 that is not responding. If I have the connected HARD drive I get a ' insert System Disk... "message, I checked the HARD drive with a 2.5" USB connector in another computer and it seems OK.

  The laptop, I cannot change the boot order to select CD-Rom so that I can try the recovery disks. I can't get into the BIOS, but the Boot Priority option is not selectable.

  Any help appreciated.

  Especially this error message appears because the Middle starts not able.
  You insert a boot able CD?

  Try this: connect the computer laptop HARD drive to a USB adapter and try to format the whole HARD drive.
  Then put it in the laptop, insert the bootable CD and try to boot from the drive.
  As mentioned you could press the C button immediately after you start the laptop