ENVY 4500: Lack of scanning for HP ENVY 4500 software after reinstalling the laptop

Dear support,

I got a HP ENVY 4500, installed on a laptop with Windows 8.1 and the HP Software scanner worked fine.

I have recently reinstalled the same laptop but with Windows 10 Pro: the printer works fine but the scanner software HP is not available! I can't use all the features of the printer this way...

My question is: why the HP scanning software is not available for Windows 10 Pro? I used the original CD.

Where can I download the (new) 10 Pro software for Windows?

Please help me solve this problem.

Kind regards

Carmine

Hi all

now, I have solved my problem: I install the Windows 10 soft "HP Scan and capture" from the Microsoft Store and it works very well with HP ENVY 4500 printer / scanner!

Concerning

Carmine

Tags: HP Printers

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