ENVY 5535 printing preferences have a locked door symbol of each

Just installed a 5535 DESIRE and when I try to print and go to print preferences it is a symbol of lock next to each, i.e.

boarderless photo printing, general daily, etc.  How remove locks or open?  I tried calling the support, but got a bad phone connection, and a person who was difficult to understand.  She suggested that I call back at another time, after trying to uninstall and reinstall the software, which I did without result.

Hello

Are you talking about the following locks?

They are by default, you can simply select one of them (no need to unlock) to print. You can also create your own if you wish.

Kind regards.

Tags: HP Printers

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