Envy 7640: Instant of ink HP program

Similar Questions

• HP Envy 5530: Instant ink

  I enrolled for the instant HP ink service but just got an email saying I've exhausted my allocation of pages this month. When I go on my account that there is no information on the number of pages that I used and it told me that there is no connected device. I managed to get another application code then reconnected my printer, but still no information. What I am doing wrong?  How the hell am I supposed to manage my account like this?

  Hello @SwitchHazel,

  Welcome to the forums of HP.

  I understand that you have a bit of a problem with your instant account of ink.

  I recommend to call the instant the ink Department.

  They should be able to know what is the problem with the account and get everything settled.

  Please contact our instant ink Department at the 855-785-2777.

  Option #2

  If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Opening hours:

  Monday-Friday 08:00 - 23:00, sat 09:00 - 20:00 -
  Monday-Friday 07:00 - 22:00, Saturday 08:00-19:00 - CST
  Monday-Friday 06:00 - 21:00, Saturday 07:00-18:00 - MST
  Mon - Fri, 05:00-20:00, Saturday 06:00-17:00 - PST.

• HP Envy 5660: Instant ink

  I just installed my printer by following all directions. In this process were instructions to install the cartridges that came in the box with your printer. You HAVE to do to get the printer started. AFTER that, I followed the instructions to set up HP Instant Ink (what I did) but the instant the ink site will not recognize my ink cartridges or the pages I print saying that "no instant cartridges are installed on the printer.

  My Question: How do the instant service of send me more ink ink?

  Seems a bit broken for me if you need to configure the printer with what they give in the box and then do not recognize...

  The first instant cartridges will be sent in a week or so to register.  You can continue to use cartridges installation until they are exhausted.  The printed pages "will not count" to the subscription instant ink until you subsequently install the new cartridges.

• HP Env7 7640: USB with envy 7640

  I have a USB connected to my 7640 envy because I don't have a landline.  I am using my smart phone (tie) hotspot.  It was working until yesterday, but don't remember how to reconfigure.  I used instant ink, but there was no calculate ink and I missed because of the USB cable.  When I replaced the ink, I was more able to connect the two devices.  Any suggestions?

  Hey @deerwoods936,

  I see that you are having problems with your desire 7640 e - all - in - one printer. As you on the instant the ink program, I suggest contacting HP Cloud Services directly. You can do this by clicking on this link and fill in the form below. They should be able to help you with instant ink program and your connection problems.

  Please let me know if you are able to reach a resolution. If you are, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Envy 7640: HP Envy 7640 will not print photos from the photo tray

  I bought a HP Envy 7640 today, 11/05/2016.  It will NOT print photos from the photo tray.   The printer has paper in all trays, but keep taking 8 1/2 x 11 paper rather than photo paper.  I use the default application for the display of pictures (Microsoft Office 2010) and have tried selecting both the 4x6in of the index card. and sizes of 4 x 6/10 x 15 cm.  The end result is the same, an image printed in the middle of the plain paper.  I searched the forums and found that two related threads.  Given that I just install the printer today, I figure there will be newer drivers in the last hour, so I finished downloading "printing HP and Scan doctor."  He finds a "Match of Port issue" and that fixed it, but when I printed another picture, he was still on plain paper.  If I remove the paper and leave only in photo paper, the printer throws a fit and said that it is out of paper.  Any ideas?  I'm not a newbie, but in more than 20 years of use of HP products, this is the first time that I had to fill out a problem for a Board of Directors.  (And with the instant the ink program, it starts to accumulate the number of my printing without a single success.)

  RESOLVED - photo, once you select the printer & paper, you must go into OPTIONS, then the properties of the printer, then go to the paper/quality tab, then the paper Source and select manually the specific bac (bac/Photo main tray).  Sheesh, should we not automatic as soon as you select the paper size?

• HP Envy 7640: Wizard of the printer does not - HP Envy 7640 UDCString_UDCName error

  I am able to print, scan, copy and fax on my HP Envy 7640 printer very well.  However, when I click the icon HP Envy 7640 for the Printer Wizard just to check my ink level, for example, I get a script error.

  An error has occurred in the script on this page

  Online: 42

  Tank: 17

  Error: Unable to get the "UDCString_UDCName" reference to undefined property or null

  Code: 0

  URL: file:///C:/Program%20Files/hp/HP%20ENVY%207640%20series/Bin/HPSPProgress.hta

  Do you want to continue running scripts on this page?  YES NO

  Before I can even click on YES or NO, the screen changes to show the following. There is a yellow triangle with an exclamation mark next to this error:

  HP Printer Wizard

  Series\Bin\UDC_files/UDC_Main.JSON HP HP ENVY 7640 C:\Program

  Series\Bin\UDC_files/tasks.JSON HP HP ENVY 7640 C:\Program

  Series\Bin\UDC_files/URL.JSON HP HP ENVY 7640 C:\Program

  Series\Bin\UDC_files/localize_1033.JSON HP HP ENVY 7640 C:\Program

  When I click OK, I get:

  HP Printer Wizard

  Stop running this script?

  A script on this page slows down your web browser to run slowly. If it continues to run, your computer may become unresponsive.

  I connect to Internet through LAN.  My printer is connected to my pc through USB.  I do not use of wireless.

  I did not any changes to software or driver.

  I read through many solutions in this forum and tried several.  I disabled my firewall and antivirus first.  None of them have worked. I tried the SCLiteFix_299026.exe, the missing persons files difficult.  Did not work.  When I try to uninstall the printer and reinstall, I can't do that either.  I get error 2503 and 2502.

  I want to just my printer wizard to work and have been unable to find a solution.

  Maybe not all of these steps were necessary, but here's what I did and it worked! :

  (1) open HP Support Assistant icon on desktop.  It is a white question mark in a blue circle.

  (2) HP Support Assistant should show all HP devices.  Find your printer and click on UPDATES.  (Mine had no updates pending, but I clicked on UPDATE anyway)

  3) click on Diagnostics and tools

  4) click on HP print and Scan doctor.  Select your printer and click NEXT

  (5) you will get DIFFICULTY PRINTING and SCANNING of DIFFICULTY.  I chose the DIFFICULTY of ANALYSIS

  (6) when he finished, a screen opens and says "If you still have problems with your product, here are a few options for additional support.   Physically, I removed the printer cable to the USB port and choose "UNINSTALL AND REINSTALL with the latest version of the software".  I wasn't expecting to work, but he did.

  (7) I rebooted.  When my pc came, I began to other programs or applications.  I have disabled the firewall software and anti-virus temporarily.

  (8) I have re-inserted cable printer to a USB port

  (9) I open the HP Envy 7640 installation disc and click with the right button on the file: E7640x64.msi.  I clicked on install

  (10) software installed without error.  I then went to my office, clicks on the icon HP ENVY 7640 series... and VOILA!  My Printer Wizard now works!

  (11) I turned on my firewall and anti-virus back and I'm IN business

  Hope these instructions can help someone else.

• Want 7640: HP Envy 7640 Windows 10 touble connection

  I want to 7640 jet ink printer connected wireless to my network.

  I have no problem printing and connecting with my macbook air & iphone 6.

  My windows laptop 10 However struggling to connect to the printer, and when he finally when you click on 'print' the program (e.g. MS Word) hangs (not responding) and I have to close the program without printing

  I updated the drivers of latesst on the laptop and run printing & scanning HP doctor and all green ticks, including being able to run the test print page of my computer windows laptop.

  Please can someone help me understand why printing problems occur - so frustrating

  Hey @alexbunt,

  Welcome to the Forums of HP Support!

  I see that you have problems when printing from your computer on Windows 10 to your wireless connected e HP ENVY 7640 printer all-in-one. I would like to help you to solve this problem today!

  Let's try the following steps:

  Step 1: Remove the driver:

  1. click on the Start button

  

  2. type programs and features. If a search does not start automatically, you will need to type programs and features in the area of "Ask Me anything".

  3. click on programs and features to launch the window.

  4. in programs and features, will populate a list of the programs installed on your computer. Please scroll down and find your HP Envy. If you see your HP Envy in the list, click it and choose Uninstall.

  5 follow the prompts on the screen to complete the uninstallation. Once the uninstall is complete successfully please close programs and features.

  6. then, click on the menu start of new

  7. this time type devices

  8 click on devices and printers to launch the window.

  

  9. in devices and printers are looking for your HP Envy. If you see if if please right click above and choose 'Remove' or 'Remove'.

  10. Once your HP Envy is no longer showing in devices and printers please click on any device in the list of Printers once just to highlight. Click the print server properties on top

  

  11. click on the drivers tab

  12. search for your driver HP Envy . If the list, please click it and choose delete

  13. Select delete the driver only

  14. Select OK

  15. click apply and then OK in the print server properties window.

  16. close devices and printers. Please proceed to the next step.

  Step 2: Remove temporary files:

  1. click on the Start menu

  2. type run. Click on Run to launch the run dialogue box.

  

  3. tap folder in the run box, and then click OK

  

  4. when the Temp folder, open select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.

  5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.

  6. close the Temp folder when it is empty

  7. right-click the recycling bin on your desktop and select empty recycling bin. Please proceed to the next step.

  Step 3: Install the device:

  1. Please click here to download and install the package to the full functionality of the software and the driver for your printer
  2. Once the download is complete, follow the prompts on the screen to install your printer

  Once installation completed test print.

  If these steps solved your problem, please click "I accept as a Solution." You can also click the "Kudos, Thumbs Up" on the right to say "thanks!"

  I would like to know how it goes!

• HP ENVY 5660: Bad error ink

  I have a fairly new HP ENVY 5660 I used ink program instant when I got it. (BAD idea btw since it has never detected the color was out and never sent me a new so he kept trying to print in black only)

  I stopped the service, and immediately it detected I was using one of the ink cartridges instant and said I had to get out. Fine. I went and bought new XL cartridges and put them in. I got about 10 printed sheets and then started having a "bad cartridge. Try cleaning the contacts' message. I cleaned the but kept getting the message.

  I decided to try the new reg instead of the XL cartridges and still get the message.

  I just lost money on 4 ink cartridges and do not think I should buy a new printer, since it is only around the age of 6 months.

  Can someone tell me how to clear this message? I tried to turn all market. Is it possible that the program Instank of ink is still running in the background and crashes me to use these ink cartridges?

  It's posible dora, you're using regular cartridges on all colors.

  Because if your using an instant ink and ordinary ink, which will not work.

  Two of them should be regularly ink cartridge/moment.

  And you mentioned that this printer is only 6 months, on a technical level, the printer is still under warranty, though wanting to give them a call they should replace your printer.

  I hope this helps.

• 7640 envy: envy 7640 questions.

  I had a printer photosmart and loved. Unfortunitly I wore him out.

  So, I bought a HP ENVY 7640 printer all-in-one.

  I'm having serious problems with this one and want to know if others have had the same problems.

  This thing sucks!

  It came with a black and tricolor cartridge that worked well the first week.

  A week thereafter when I use it and when I tried the color stop working except yellow.

  Tried the cleaning process and each time, it improved a bit, but never 100%.

  This cleaning process emptied the cartridges to capacity of about 1/3.

  I bought a second set of cartridges at the same time and install them.

  Back in business, has worked well.

  Another week went by, and I tried to print and to the same question.

  Performed the 3 own process and it has improved, but only about 60% of what it should have been.

  Removed the cartridge and clean the printhead manually with a handkerchief, reinstalled and it has worked again.

  This seems to be a SERIOUS design flaw if the ink will dry the printheads, butcher, not work, and not even a triple pass of cleanup is fixed.

  I've never had this poor performance of a printer before!

  I am concerned by the fact that request has a total size of money to purchase extra cartridges and inscription in ink on the program.

  I'll take it back and exchange it for another one again and if it does the same thing, this is the last HP printer that I will never buy! I wanted to stick because I worked for HP for 25 years, but if their products have got this bad I will go to someone elses!

  Please let me know if anyone of you have experienced these problems.

  Ink cartridges it uses are the cartridges '62.

  James

  WOW, HP your entire response is intended to force someong to enter positive comments.

  I have been an employee of HP for 25 years and this new approach is VERY EMBARISING!

  My solution?

  I brought back to Staples and exchanged.

  Time will tell if my problem is a design flaw!

  I reported OBVIOUS design flaws in the past and had engineers agree HP!

  Ads that do not come even close to matching the product, etc.

  I know because I did the analysis of the root causes for HP for more than 25 years.

  I love HP, again in 10 years they are emptied down the toliet by the CEO who did not have the slightest idea what direction or is quality!

  I sincerely hope that HP gets their act together.

• HP envy 7640: hp envy 7640 not print not the pictures folder

  HP envy 7640 will print if I type in Notepad and controls hit and p. The problem is when I try to print from the pictures folder, that a window for sending a fax. I can't print anything in the pictures folder.

  Hi dennistomlin,

  Thank you for your answer!

  Please, try the steps in the following order:

  • Uninstall the software.
  • Start the computer in minimum mode.
  • Disable all Antivirus programs.
  • Disable all firewall programs.
  • Create a new user account.
  • Connect to the new user account.
  • To help reinstall the full feature software and drivers.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope that these measures are useful!

• HP Envy 7640: HP Envy 7640 does not copy the all-in-One

  I have a variant of other posts on this site.  My desire 7640 doesn't copy, either on the glass, or through the feeder directly but only if it has been idle for some time.  I get the message that it is scanning and paper feeds, but the wheel just spins and nothing to copy.  However, if I then turn off, restart and then try and copy, it works fine.

  I downloaded the drivers the most recent (February 3, 2015), so I think I am up to date.  Moreover, when I download the drivers, it seems to install on my Mac - that somehow 'transferred' to the printer itself?  The reason why I ask, is that if you copy something, there is no interaction with the Mac (that I know of) and I want to make sure that the printer has made more recent drivers.

  Any ideas?

  Thank you!

  Chris

  Hi @silgec,

  Welcome to the HP Forums!

  I noticed that your HP Envy 7640 won't copy. And I'm happy to see it for you!

  First of all, I would make sure that the printer power cable is connected directly to the wall outlet, not a surge protector. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  Then check that the printer firmware is up-to-date, browsing through this guide, get the latest Firmware and updates.

  Let's start with the following steps, and we will see what happens!

  "Please click the Thumbs up icon below to thank me for having responded."

• ENVY 7640 printer all-in-one: problem software printer after updating to Windows 10

  After updating Windows 10, my HP ENVY 7640 all-in-one printing software does not open.  A dialog box appears asking if I want to install a new program.  How can I get the software of the printer to open?

  Once you upgrade your computer to Windows 10, you upgrade your printer for Windows 10?

  Go here...

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-7600-e-all-in-one-printer-series/6617267/model/6617268

  Download and install the drivers and full software.

• HP Envy 7640: HP Envy 7640 does not print colours, envelopes or labels

  My Hp Envy 7640 is only a little over one year old.  Last month, it stopped printing color. I tried to install two new cartridges HP... nothing helps, it does not color print and he always tells me that the ink level is low.  I am also unable to print envelopes and labels.  Even if I could print previously.  I can print a page of the internet or word or pages, but only in black ink.

  I use the wireless printer and my Mac OSZ10.11.2 El Capitan.

  I tried to clean the print head, printer re-aligh, changed the cartridges... I am at a loss of what to do next.

  Can someone help me please?

  Hello! Welcome to the community of HP @LDZ1

  I saw your post on the printing color ink is no longer and I wanted to drop in with my own suggestions. As it appears you have tried most of the steps in solving this problem, please visit the link below and try measures that have not been made. If the color still not print, contact HP to see on a replacement or to trade in the printer.

  HP printers - color or black ink prints do not

  Click on the thumb to below testify my help!
  Click on the "accept as Solution" if I'm you guide to a solution!

  Contact HP:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• HP ENVY 7640 all-in-one: print envelopes and its telling me to load paper into the photo tray

  I am trying to print envelopes on the HP ENVY 7640 printer and it tells me to load paper into the photo tray. Have you encountered this problem and how to solve? Thank you.

  Hey @cmm3,

  Welcome to the Forums of HP Support!

  I understand that you have a problem when printing envelopes from your Windows 7 computer to your HP ENVY 7640 e-all-in-one printer. I would like to help you today with correct this print error "Photo tray". To start I have to make sure that the envelope is correctly loaded in your troubleshooting paper tray. Once you have confirmed that your envelope is loaded OK we'll take a look at the envelope to print on your computer settings. Can I please you follow the steps below.

  Step 1: Load the paper:

  To begin troubleshooting, please click here. Once the support document opens, please select the drop down list for "load envelopes. Please see the instructions on the screen to ensure that your envelope is correctly loaded in the paper tray. Once you have confirmed that your envelope is loaded correctly, proceed to the next step.

  Step 2: Check the print settings:

  Below I will provide you with instructions for printing envelopes per word. You should use a different program on your computer to print envelopes, please respond to this post with the program that you are using so I can provide specific measures.

  1. Open Word and click mail merge to top
  2. Select "envelopes" in the upper left side
  3. A page of envelopes and labels should now open. Enter your delivery and return address.
  4. Select 'Options' on the lower right
  5. Under the tab 'Options for envelopes' to ensure that your envelope is correctly selected.
  6. Select the 'Print Options' tab at the top. You must now select as appropriate feeding method for your product.
  7. Make sure that you choose the option "Face down".
  8. Also ensure that 'right-hand Rotation' is selected
  9. At the bottom of the window, select the drop-down list of pet food
  10. Make sure that the feeding method is set to main tray rather then select automatically
  11. Press 'OK' and 'Print'.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• I have a MacBook Pro, who hates contact my HP Envy 7640 printer all-in-one. Printing can take as long as 10 minutes! If it prints at all! Does anyone have similar problems?

  If I use my iPad to print a photo there is no problem, but if I use the Macbook for the same function, it will be either print it after a long period of time or he'll quit and say "Printing cancelled!" It seems that these problems started after the update. I am running El Capitan 10.11.6. In addition, when you use Hallmark Card Studio for Mac, as soon as I use two back, it will print the first side no problem and then he hangs up and ends by spit the paper without printing the second side! When I got to the printer, everything worked fine, but now...

  Maybe:

  e-with-OS-El-Capitan/td-p/5417344 http://h30434.www3.HP.com/T5/Printer-Software-and-drivers/HP-Envy-7640-compatibl