ENVY 7640 printer all-in-one: problem software printer after updating to Windows 10

Similar Questions

• HP Pavilion p6780uk: my hp Photosmart C4180 all-in-one will not scan after update to Windows 10

  Not sure if Windows (32-bit or 64-bit) 10

  Welcome to the community of HP, @DavidJ70

  I came across your post about how you are unable to analyze after upgrade to Windows 10 and wanted to answer with my suggestions.

  First run Installation Wizard printer here: use of diagnosis HP for printers HP Windows tools

  After that, the feature complete driver and software must be installed for your printer on your computer. Try to scan the image. If there are problems, let me know all the details, errors, etc., and I'll do my best to help!

  Click on the thumb to below testify my help!
  Click on the "accept as Solution" if I'm you guide to a solution!

  Best wishes

• HP Envy 7640 e-all-in-one Seri: HP Envy 7640 does not print

  Printer locked up - line said that the printer's paper (not) and it was offline (no). I unplugged, restarted the computer and the printer. Followed all the basic troubleshooting tips and stupidly the suggestion to reset all printers. Big mistake, now zero printers happen when I try to add. The search option does not either. Is it my computer? I don't think so. This is a NEW printer - printer only a dozen or so articles. Help, please!

  Welcome to the HP community @ellumare,

  I read on your desire 7640 does not although you receive an "Out of Paper" error, the printer showed as 'offline' and currently cannot add printer on your Mac with 10.7.

  Here's what I would recommend. Try troubleshooting the equipment first, because if there is a problem with the unit, this will lead to software problems and troubleshooting cycle can get tedious.

  1. power reset the printer and make sure the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

  Turn on the printer.
  With the printer, unplug the power cord at the back of the unit.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the unit.
  If the printer does not by itself, press the Power button to turn it on.

  2. try to make a copy of the front of the printer. If the work of copies successfully, go to step 3, if the copies do not work, tell me what happens when you try to make them as there is most likely a hardware problem.

  3. from your Mac:

  1. Reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Click on this link to download and install the full features and software driver: HP ENVY 7640 e-all-in-One Printer series full feature software and drivers
  5. Print from text editing and other test applications and also try to scan from HP Scan/HP Utility.

  I hope this helps, and I hope to hear the result!

  Tip: Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

• HP ENVY 7640 e All in One spring: printer - printing with locks on them paved preferences

  

  I'm looking for help with my HP ENVY 7640 e-all-in-one printer. I felt the single best face of disorder and I went to the printing preferences and I see there's pad locks on all parameters. So if I select a preference to change it, it does not change, I guess because the pad locks. I don't know how they got there or how to remove it Please HELP!

  Thanks in advance!

  @toni_j

  You could try the following:

  Create your own shortcut / model from the "locked" shortcuts, which are already available.

  See:

  Printing options

  See the Section titled: custom preferences print template

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• OfficeJet 5745: Cannot print after update of Windows 10

  I've updated to Windows 10 and now have problems printing.  Help!  I've done all the troubleshooting, coil status stuff!  I'm used to be able to print from the internet, scanning to my computer or email and print wireless from my phone.  I now can not print anything!  I tried to install Windows updates.  Should what printer I configure default network or regular?  Use the printer pdf microsoft thing?  I am desperate... saved my bank statement online (pdf) to my documents and it would not print the Bank or my documents!  Before this I had problems after that my hard drive crashed and I got a new hard drive.   When my hard drive crashed I was using WINDOWS 10 and everything on the big printer worked; they sent back with new hard drive on windows 8.1 and I had I thought that the upgradew would solve the questions.   I could print and scan but no wireless for my phone on the new HDD in windows 8.1 and upgrade to 10 thought would solve my problems, but now it's worse... Help!

  Hi @savra,

  If your computer is connected to the printer on a wireless network, you do not want to send print jobs to the network printer.

  Here is a support document to help with printer after Windows 10 upgrade problems - after Windows 10 Upgrade, printer problems occur.

  Aside to make sure Windows updates are up to date, there are a few other updates that can help with printing.

  Microsoft has released an update that is supposed to help with wireless printing - Cumulative Update for Windows 10.

  There was also an update for Adobe Flash Player in Internet Explorer and Microsoft Edge who can help get this impression of your bank's site - Update for Adobe Flash Player.

  Please let me know how it goes.

  If this helps you find a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP ENVY 7640 e-all-in-one: e-mail through mobile phone photo printing. Need to print on photo paper

  New to the forum and new for printer HP (HP ENVY 7640). My question is, if my printer is loaded with paper and photo paper, it automatically by default paper when trying to print photos, e-mail from my cell phone.

  I have to remove the paper from the bin of the printer in order to print on photo paper?

  Hello

  Looks like Yes, you remove normal documents. I ran a few tests on my printer ready 7640 want and he knows the size of the photo paper, that I put (from the screen of the printer), but ONLY 4 x 6 prints.

  Hope this answer your question.

  Kind regards.

• All-in-One C310: impossible to download the drivers and software for the e-all-in-one-c310 series since the update to windows 8.1

  Since I upgraded my OS from Windows 8 to 8.1 Windows I have not been able to print to my printer all in one c310 or have I been able to use the Solution Center software.  I tried to update the software and drivers from hp website, but when I click on the download button, nothing happens.  Any advice?

  Hello

  Download and install the software from the following link:

  http://ftp.HP.com/pub/softlib/software12/COL34215/MP-109761-2/PS_AIO_07_C310_FSW_Full_Win_WW_140_408-4.exe

  Please let me know if you encounter problems using this link as well.

  Shlomi

• HP Envy 7640 e-all-in-one: scanner printer to laptop

  Unable to scan from the scanner to the laptop. must use laptop to get scanner to send. Scanner display shows must have HP Software customer intalled on computer but computer says software HP is already automatically installed. This button scan on the printer HP Envy does simply not with Apple products?

  Chantal! Accept as a solution.

• ENVY 7640 e-all-in-one series: e printer WANT 7640

  Hello

  I've just set up my new printer.  I had good time set during the installation, but now in view of the Control Panel, it's showing the wrong date and time.  How can I fix this please?

  Please do not take into account.  I just figured how to fix it.

• problems with ftp after update of windows 7 and windows xp

  After updates windows 7 and windows xp (updated April 10, 2014) my computers give different errors with FTP, Explorer Windows and FileZilla transfer.
  In windows 7 is resolved by uninstalling the updates. In Xp, no.
  Any idea?

  See the thread below for a possible solution:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-networking/this-FTP-site-cannot-be-viewed-in-Windows-Explorer/e699d41e-98ae-48c1-9231-d570d46c0f38

• HP Envy 7640: Printing photos

  I am trying to print photos using the main tray with plain paper and it will not be printed.  He tells me to load paper into the photo tray.  I've tried which as well and it still does not.  But I want to print from the main tray.

  Hi @TRG8,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a HP ENVY 7640 e-all-in-one printer with a Windows XP computer and you were trying to print photos from the main tray on plain paper, but the software tells you to load paper into the photo tray, which you did, but it still does not work. I would like to help with that.

  It looks like a problem of printer settings as perhaps you do not have the main tray selected as the input source, but try to download and run the HP print and Scan Doctor to see if everything is OK with the drivers and the software of the printer.

  If the HP print and Scan Doctor detects no problem, it is perhaps a matter of settings. Here is a document of support that can help ensure the setting of the impression are set the way you need them - Print Photos. On the Paper Type/quality tab, that you want to make sure that the main tray is selected as the Paper Source, or Photo tray if you want to print on photo paper.

  Please let me know if that solves the problem, or if you need assistance.

• HP envy 7640: can Hp envy 7640 print with card stock?

  I'm supposed to create maps for homework and I have a hp envy printer 7640.  I wonder if the printer will be able to print on card stock.  If so, please help me on how to implement. Thank you.

  Hey @KateAnderson,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that you're looking to print cardstock with your HP ENVY 7640 e-all-in-one printer.  I would like to help.

  For your information, here are specifications of your printer for card stock manipulation:

  Supported cards

  To avoid jams paper and other issues, make sure that you use the right type and size of the sheets or cardboard when loading the paper tray.

• HP Color LaserJet MFP M176 Pro: No printing on HP Color LaserJet MFP M176 Pro after update of Windows 10 anniversary update

  My HP Color LaserJet Pro MFP M176 does not print after update of Windows 10 anniversary update. I've updated two computers (HP Compaq Elite SFF 8300 and E6320 Dell), Hp with 2013 installed Office and Dell with Office 2010 installed. The printer is connected to my network. The latest "complete solution drivers' HP was installed before the upgrade. Printer does not printer-> Printtest properties, error notification appears and asks me if I want to troubleshoot the error. I can see the printjob in the spooler, but it is immediately deleted. Does not print any programs I've tried, with the exception of the notebook HP Print and Scan Doctor! When I troubleshoot with Windows printtroubleshooter, no problems found. Same thing with HP print and scan the doctor.

  I uninstalled all the drivers and the Hp programs, rebooted and installed "drivers complete solution." Same problem!

  On the Dell computer, I made a new clean install of Windows 10 Anniversery update, from a USB key. Office 2010 installed and 'full pilot solution again'. Same problem!

  On August 18, 2016, I found new drivers on Hp. new downloaded web pages "complete solution drivers still" uninstalled all the drivers and the Hp programs, rebooted and installed "drivers complete solution." Same problem!

  Among the many solutions, I tried turning the firewall. No help.

  I know that brother Corp has sent an email to their customers, there are big problems with their printers/drivers and the anniversary 10 Windows Update. Same problem with Hp printers/drivers?

  Someone who has a solution?

  Hello!

  Thanks for your suggestion of a solution!

  First of all, it fixed my problem of printing when I tried with a new user on both computers. Yet, I was a little confused that two updates and an installstion clean "updated anniversary" should lead to a curropted user profile!

  Then when I did what I always be with new computers/users, to the environment variables 'TMP' and 'TEMP' C:\Temp for the new user. Printing stops again. Extract a little more and found that users on C:\Temp needed to be 'total control '. 'Change' was not enough. Perhaps one of the new things in birthday update?

  In any case, there where the pleasure with your help!

• HP ENVY 4500 E - ALL - IN - ONE: HP ENVY 4500 E - ALL - IN - ONE DOES NOT PRINT

  I can't print from my desktop PC with an ethernet connection, but I am able to print from my laptop with a Wi - Fi connection.

  The printer used to work on my desktop PC, then I upgraded to Windows 10, made the operating system was not entirely compatible with my PC, reformatted it with the help of remote support Microsoft, back to Windows 7, had a lot of problems with Windows Update and WIndows Installer and so also with the installation of the driver.

  I tried installing from the original installation CD HP Envy with no luck, uninstalled and reinstalled with the latest driver from the HP website with no luck and since (apparently) to solve the problem with Windows Update and WIndows Installer, uninstalled and reinstalled the driver software on the CD again with no luck.

  I tried all the suggestions on the forums, with my computer hang too for the first time in weeks at the recommendation of msconfig on your forum for disabling startup programs.

  The scanner works.

  Sometimes, in Word, I get a message error "Windows cannot print due to a problem with the current printer setup". Sometimes I have no message.

  (I use Service Pack 1)

  Hi HPAGJ,

  Thank you for coming back to us.

  Gemini02 is currently out of the office so I thought jump in and help.

  When you run the PSDR, have you selected the connection "network (192.168.2.107) is not installed? Being not fully installed is causing the problem.

  There is corruption on the computer, this can certainly occur after you upgrade your operating system. I suggest to try the following steps in the following order for best results.

  • Make sure that all of your Windows updates are up-to-date.
  • HP printers - uninstalling the software of the printer (Windows)
  • Use the File Checker system to repair missing or corrupted system files. It's always a good idea to back up your data before proceeding.
  • File system check (SFC) analysis and repair system files & DISM to fix things that are not SFC.

  Manually delete the print driver:

  This problem occurs if there is printer drivers are corrupt.
  I suggest that you remove all installed printers and reinstall Windows 7 printer drivers if available.
    
  Remove a printer
  1. click on the "Start" button, type PRINTERS in the start search box and press ENTER.
  2 find the printers installed icons, then delete them.
  3. right click on the blank part of the window and choose "Run as Administrator"-> "Server Properties".
  4. on the tab drivers, select them printers list and click Remove. Please, select Remove driver and driver package.
  5. open the start menu, enter APPWIZ. CPL in the search box and press ENTER to launch the "programs and features".
  6. try to remove all related printer software.
  If the problem is not resolved, I suggest that you clear the money printing system.

  Step 1
  ======
  Start Windows Explorer, and then rename all the files and folders in the following two folders:
  c:\windows\system32\spool\drivers\w32X86
  To rename a file, we can click with the right button on the file and select Rename.
   
  Step 2
  ======
  1. Click Start, type REGEDIT in the start search bar and then press ENTER.
  2. navigate to and then click the following registry key:
   
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x 86
  View the list of subkeys. There should be only the following subkeys:
   
  Drivers
  Print processors
  If there are any keys other than those listed above, follow these steps:
  a. on the file menu, click Export.
  (b) in the file name box, type a descriptive name for this key--for example, type WindowsNTx86regkey - and then click Save to save it to your local office.
  We can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x 86 registry key to restore the key if you experience problems after you complete this procedure.
  c. delete all keys other than drivers and print processors.
   
  Step 3
  ======
  Find and click the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key. View the list of subkeys. There should be only the following subkeys:
  BJ language monitor
  The local port
  Microsoft Document Imaging writer monitor
  Microsoft Shared Fax Monitor
  Standard TCP/IP port
  USB Monitor
  WSD port
  If there are any keys other than those listed above, follow these steps to remove them:
  a. on the file menu, click Export.
  (b) in the file name box, type a descriptive name for this key--for example, type Monitorsregkey - and then click Save to save it to your local office.
  We can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key to restore the key if you experience problems after you complete this procedure.
  c. delete all keys other than the above 5.
   
  Step 4. Disconnect the printer from the computer and restart the computer.
   
  Step 5. Reconnect the cable from the printer to the computer, install the printer according to the manufacturer's installation instructions and then check if the problem persists.
   
  You can also use these two articles for this problem:
  http://support.Microsoft.com/kb/2000007
  http://support.Microsoft.com/kb/933454

  • Download HP ENVY 4500 e-all-in-One Printer series full feature software and drivers.

  If you are still having problems try:

  • HP print driver printer - install and use the built-in Windows

  If all else fails, I create a new administrator account and try to reinstall:

  • The difficulty of a user profile is corrupted.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• ENVY 5530 e-all-in-One Series: My ENVY 5530 e-all-in-one prints only two pages of a multi-page document.

  My newly installed (Jan 2015) ENVY 5530 e-all-in-one prints only two pages of a document with several pages of my HP desk top 500-123ea, windows 8.1. Message on PC "Unable to print document", it's even on Double or single sided printing.  A ran Scan doctor, OK; reloaded software and Firmware from the Hp site. He spent hours and hours of reading the elements of list of support HP; Impossible to talk online with HP. very in angry and frustrated. This HP product seems not as "fit for purpose". I will give HP Feedback after this announcement and rate accordingly. I beleve others have similar experience of this problem. HP is aware?  Is anyone out there that can help?

  We gladly invite you.

  A Roll-up update is already available since December, although it seems that the description is not being updated accordingly.

  Follow the section "get the hotfix rollup for Windows 8.1"in my previous link, which can be obtained by installing the package or by using Windows Update, this is the update that the articale refers... ".

  Shlomi