Envy dv7 NoteBookPC: HPSimplePass

I'm having a problem with my computer laptop dv7-envy hp where the ring of loading next to the mouse constantly flashes very quickly. My laptop has slowed exponentialy every since it happened (it started right after I downloaded windows 10) and ny drop opens closes immediately, whenever it is open, do not allow me to select an option. I think that after some research of others with the same problems it finds inside HPSimplePass, I noticed in the Manager of tasks keeps juming in all directions constantly, and each time it moves is when loading ring flashes. I tried the windows update and there is not, I tried looking for driver updates and there is not. I'm went to update HPSimplePass in the file itself from a program in the file that I think was called Update.exe with SimplePass icon next to it. I got an error message saying "downloaded file but could not be installed because it is not valid"? Please help as it becomes an increasingly annoying problem.

HI @DanielStark,

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How can I find my model number or product number?

I understand that after upgrade to Windows 10 your SimplePass does not work that causes the mouse flashes very quickly and you don't have all of the options listed in your menus.

You did the upgrade of a download or did you create a USB key?

You tried to update your Windows and Simplepass update of the update of the files in the folder but then get a message that it has been downloaded but not able to be installed because it is not valid.

Would you try to uninstall the software SimplePass.  Download the one update and try the install again.

Software HP SimplePass Identity Protection that is compatible with the Windows two, 10, 32 and 64 bit.

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If you were able to overcome your difficulties please select solution agreed to help others.

Good luck!

Tags: Notebooks

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