ENVY m6-1203so: computer laptop screen hinges are broken


The hinges support the screen have cracked open the frame and is now bulging. I've never used my laptop in a way that would be damaged, so I think this is a manufacturing problem. Can we do anything about it? My very well other cell phone functions and I would hate to have to replace it because of this problem.

The issue started about a year after I bought it. I, however, did nothing to this subject back then I thought that it would not cause future problems.

Thanks in advance.





If your computer is still under warranty, call HP 1800 474 6836 assistance. They will ask for the serial number and the product from your computer and create a file number for you. More likely they'll send it for repair.

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