ENVY of HP dv7: copy the file fails error on disk 2 to 58% HP recovery

My hard drive in my dv7 ENVY dies for the second time in two years (it was under warranty last time and I was able to fix). I bought the hard drive same exact (Samsung, 1 TB), tested in BIOS, past everything. When I try to make the image recovery with the HP recovery discs I received the last time my hard drive died, I get an error then that 58% on two recovery disc that says:

Reducer

Copy the file fails

From: d:\preload\base24. STORMWATER MANAGEMENT

To: c:\RM\Image\BASE24. STORMWATER MANAGEMENT

Press OK to retry.

I press OK and it does the same thing over and over again. People who questioned him on this same type of error seem to get anywhere here, but what choice do I have? The hard drive is the same size, same manufacturer, same model, it should have the question of reimage the system on a hard drive more small, right?

Am I just out of luck on that? So frustrated.

englejas

Hello;

Let me welcome you on the HP forums!

I read your post on recovery issues and wanted to help.

Here is the link to the tool of creation of win8.1 media: installation media to create for Windows - 8.1 help Windows

Understand, however, you might encounter a problem installing using the media created from this tool.

You have a version of OEM HP of Win8 installed on your PC, and this means that the product key that is embedded in the motherboard UEFI firmware is OEM, not retail.

While the media created from this tool SHOULD be activated using this key, there is no guarantee he will do.  If it is not the case, you can use this tool to recover your product key and try to enter it manually: Download Windows OEM Product Key Tool - MajorGeeks

IF it still does not work, then your only recourse would be to order a new set of recovery from HP discs.

You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers

Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

However, HP customer care is generally not available on weekends, so you will have to wait until Monday to contact them.

Good luck

========================================================================
I'm a volunteer and I do not work for, or represent, HP.
---------------------------------------------------------------
If my post helped you, please click on the symbol of the thumbs-up to the left of the answer key to say thank you.
If my message solved your problem please click on "Accept as Solution" - to help others to find the solution.
========================================================================

Tags: Notebooks

Similar Questions

  • Copy the file fails the Windows 7 recovery discs sent hp

    I have tried to solve this problem for a month now and I'm at the end of my home.
    I am now on my third set of recovery discs HP and all have the same problem. I insert disk 1 by following the instructions on the support forum. She's going through
    Reformat the hard drive windows partition - tick
    Copy of the files needed to restore the hard drive - tick
    And immediately as ending, this window appears:
    Reducer
    Copy the file fails
    From: E:\PRELOAD\BASE. STORMWATER MANAGEMENT
    To: C:\RM\Image\BASE. STORMWATER MANAGEMENT
    Press OK to retry

    Three series of drives have the same come.
    What the hell is happening?
    I'm so sick of this.

    Read a few other posts with similar problems, but can't seem to find the solution. I don't have an external hard drive, I can use... only the laptop I'm trying to fix. (G6-1305sa)

    Any help? It also doesn't help when the HP support is open on the phones until 5:30 from Monday to Friday. I'm at work so can't call. So frustrating...

    Aaaarrrrrgggghhhhh

    Hi Belj,

    Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP Pavilion g6-1305sa Notebook and not able to restore Windows. If the HARD drive is faulty, this can cause the restoration should not go well. You can try to run a test of material. Please note remove any and all USB devices and remove the memory card in the slot of the card reader. Disconnect all non-essential devices. What is the original HARD drive? Have you replaced all other parts? Have you tried to do a clean install of Windows 7. Try running sfc/scannow would scan your system to find errors on the command line. You can get to the command prompt by clicking F11 at startup. You can see this Microsoft document on the system recovery options.

    Hope this will help.

    Thank you.

  • Copy the file fails during the preparation of the recovery of 31%

    I have a HP Pavilion G7-1139wm product #LW324UA a windows 7 a box with gear box at the top with an exclamation mark in a triangle yellow message is file copy fails

    From: E:\PRELOAD\BASE2. STORMWATER MANAGEMENT

    To: C\:RM\Image\BASE2. STORMWATER MANAGEMENT

    Press OK to retry.

    There is a button OK have tried several times with the same results the box returns changed hard drives and handed in market scope even process results 31% progress and goes no further. I tried to call the helpline and was told to start the process over, and recall. All the person was really interested spare me a guarantee. I bought these recovery CD they work after realizing that I didn't buy other security, I think I was blown away. This resulted in I will never buy another HP product as long as I live. Currently there are HP all portable 4 and many HP printers all. I'm surprised because I received generally good support. If you were me bought these CD expect assistance with the problem. Any help would be GREATLY appreciated.

    MSims 18

    If you have access to an external DVD drive, give it a try.

    If this also fails, contact HP with the reception for the recovery disc in hand and inquire about: replace the disk with a new or HP usb recovery media key if it is an option.

  • I get an error "Setup cannot copy the file els.dll" during the installation of Service Pack 3.

    The installation fails every time with this error. I can see and select the file in the temp folder, but it won't work. Any help would be appreciated. '

    Original title: 'Setup cannot copy the file els.dll' during the upgrade to Windows XP SP2 to SP3.

    In fact, I corrected it an hour ago and was meaning that close the message. I cleaned with CCleaner temporary files, downloaded the SP3 Installer on its own (no windows update) and disabled the antivirus. I was able to complete the installation.

    Thanks for the reply!

  • Delay of the dialog 'Copy the file' when you drag a file to a folder that already contains.

    Delay of the dialog 'Copy the file' when you drag a file to a folder that already contains.  The dialog box only appears when that I disconnect.  In fact this problem can seriously mislead the user. The file has been copied to or not? This is a serious shortcoming of the operating system.
    A similarly delayed dialog box is to join files on a send to the recipient of the message.

    What is the cause of the delay? Dialog boxes are not under other windows - they break on screen as I log out.

    When I drag AGAIN the same file in the same folder, then I get a message that "the action cannot be completed because the file is open in another program.  (No doubt the program who was trying to copy in the first attempt and waits for a response to the dialog box may not show me!)

    Hardware: Computer laptop Asus M70.  VISTA Ultimate with the latest patches.

    Lorien, thanks for your response.
    A lot of time and effort was exercised in an attempt to find out WHY. I wanted to not just fix the symptoms. It concerned me greatly as a basic function of the operating system does not work. He was not fit for purpose. In the end I found that a third-party application compromised of WINDOWS VISTA 32-bit operating system. If an operating system can not reliably inform the user that an operation is successful or not, it is worthless. In the case above, I didn't move the files was a success (no response required) or the delayed response until I signed.

    In addition to the original problem, there was the following problem: http://social.answers.microsoft.com/Forums/en-US/vistanetworking/thread/24068518-31e0-4b23-823b-d54882792301 where "send to..." 'Recipient' disable the context menu in Explorer for JPG does not or not broken.

    Finally, I figured out the following error had something to do with my problems:

    Description:
    The server {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5} is not registered with DCOM within the required time.

    -
    -
     
     10010
     0
     2
     0
     0
     0 x 80000000000000
     
     198817
     
     
     System
     ASUS_M70VM
     
     

    -
     {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
     

     

    Arriving in my solution, I was inspired by the following articles http://blogs.technet.com/markrussinovich/archive/2006/08/31/453100.aspx     http://blogs.technet.com/markrussinovich/archive/2006/11/27/532465.aspx
    So I downloaded the MS debug tools and confirmed my suspicion of dllhost.dll using REGEDIT to set debugging on that.
    To cut a long story short, it's DivX 7.2 which caused me grief.  In particular, the file DivXDecH264.ax 'has an access violation - code C0000005 (first chance).  It has been autonomous in DivX Plus DirectShow Filters.     Thus, when it has been deleted (starting other Articles to original install DivX) through Control Panel of configuration/programs and features my system worked perfectly well.

    I know SFA on the architecture of Windows but why was this DivX file loading and cause an access violation whenever I used the windows Explorer?  How an operating system may fail in a basic function of by a third party issue?  There are some newspaper where this access violation was recorded?  It was only possible to identify it in debugging?

    What you fella?

  • «View log...» ", tools->"copy the file... ". "Auto close windows journal

    We use 11i on sun solaris.

    I am not able to do "tools-> copy file...". "on the log file, the internet Explorer popup and auto close immediately.

    no problem with the copy of the file to the output file, it works accordingly.

    How to solve this problem?

    shng wrote:
    We use 11i on sun solaris.

    I am not able to do "tools of-> it copy the file...". "on the log file, the internet Explorer window and auto close immediately.

    no problem with the copy of the file to the output file, it works accordingly.

    How to solve this problem?

    Add the URL of the application to the trusted sites list and disable pop-up blockers. In addition, please confirm that you have no errors in the database log file.

    Tools > copy function to Notepad [ID 176023.1] downloads
    Tools: "copy file...". "Fails to copy a complete simultaneous report output file [ID 835620.1]
    How to fix internal server error when you use the feature to copy file [986935.1 ID]
    Implementation of Word or Excel as an Option of the observer [178133.1 ID]

    Thank you
    Hussein

  • Portege M400: cannot copy the files on the disk HARD - can't see any of my files in Word

    I bought the M400 a few weeks ago. There are a number of problems. Adobe reader gives "an internal error has occurred", manual installation of download gives "error occurred in the file zip", download or copy of the files on the hard disk gives error "there is no space" when there are only 8 gig used from 60 GB. Now, I don't see any of my files in Word.

    I can also copy the files from the cd or DVD. I'm in canada mississauga on Horus, usually resident in the United Kingdom, so I'm in a precarious situation because I can't in my office to sort out the issues.

    Can someone advise me please why all these problems are happening, do I have to use the recovery disk? Baz

    > Forgive me but how to put the hard drive in business.

    I think that the Johnny means that you connect the HARD drive to another computer using the external USB HDD controller. These external USB HDD cases can be purchase in every store of the computer.

    However, if you n t need data that are placed on the HARD drive, you could simply start installing the OS from the recovery CD. This will format the whole HARD drive and install the new operating system as well as all the drivers, utilities and software further.

  • I can restore the backup made by WHS v1. PP3 the WHS 2011? Or do I need to copy the files over the network of old serevr again?

    WHS backup

    You just bought a new WHS 2011. Question, can I restore the backup made by WHS v1. PP3 the WHS 2011?  Or do I need to copy the files over the network of old serevr again?

    Hello

    Because the problem is with Windows Home Server, I recommend you post this question in the Forums Windows Home Server.

  • Setup cannot copy the file hpinkins5412.exe

    Setup cannot copy the file hpinkins5412.exe

    Using full features software and pilot OJ6500_E710n - z_334.4

    When I use this version:

    full feature software and driver OJ6500_E710n-z_1315

    All software installs normally.  I get all the correct screens.  I connect to a network printer. He fined the printer. He asks me where (postcode), I use the software.  I re - start.  The drivers are not installed.  I have run the diagnostics.  He said that the drivers are not installed.

    HP Officejet 6500 has more 710n

    XP Pro sp3

    I solved the problem with the latest version of the software:

    full feature software and driver OJ6500_E710n-z_1315

    The pilot would not have installed.  I used this web page to fix:

    http://support.HP.com/us-en/document/c01084522

    Thank you

    Docfxit

  • Windows XP Professional Setup copy iaStor.sys then the OS says that it cannot copy the file iaStor.sys.

    After the RAID 0 disk partitioning, installing Windows says it will copy the files in the file system. The first file is iaStor.sys. My SATA CD drive runs for a few seconds, then there is a long pause, then the OS says that it cannot copy the file iaStor.sys. He goes on to say that I should check that there is a CD in the drive. Any ideas?

    Here's the solution to this problem:

    1. in the disk driver (a:\) root directory create a directory called holiday of $ $OEM existing files as they are, we will not delete or replace anything.

    2. in the directory $ $OEM you have created, create another directory called TEXTMODE

    3. copy all the driver files located in the root directory to the A:\$OEM$\TEXTMODE subdirectory, try to reinstall, it should now work.

  • I am trying to format my PC and when the installer loads of my key USB Kingston, he said: Setup cannot copy the file XPtspCom.inf.

    Setup cannot copy the file XPtsp Com.inf

    Hi all!
    I try to format my PC and what configuration is loading my Kingston USB key, said he: Setup cannot copy the file XPtspCom.inf.

    I use Windows XP Professional Edition SP3.
    How do slove this problem please to continue to work with my PC?
    Thanks in advance!

    You should not use these programs, but if you want a USB key to install then you should make an ISO file and then using Unebootin according to me this is a best software to USB for xp and if you have windows 7 installed in one of your system, then you can use tool usb windows 7.

  • Cannot install the update of security KB2698365, get the error message ' set up cannot copy the file msado15.dll.

    Tried several times, if I check the update log it shows canceled, have tried to disable Norton. Tried to install it manually through the Setup Wizard.  He gets up then I get the message "set up cannot copy the file msado15.dll.

    Hello

    You did changes to the computer before the show?

    Method 1
    I suggest you to run the fixit from the following link:

    The problem with Microsoft Windows Update is not working
    http://support.Microsoft.com/mats/windows_update/

    Method 2
    I suggest you register the Msado15.dll file required.

    a. Click Start and then click Run.
    b. in the run dialog box, type the following commands in the Open box and then click OK.

    Regsvr32.exe ">"

    The> placeholder is the absolute path of the file Msado15.dll.

    The following examples show how you can specify an absolute path:

    Regsvr32.exe "C:\Program Files\Fichiers Files\system\ado\Msado15.dll"

    If the Msado15.dll file is saved successfully, you receive a message similar to the following message:

    DllRegisterServer in C:\Program Files\Common Files\system\ado\Msado15.dll successful.
    c. click OK.

    Method 3
    I suggest to perform the clean boot and then try to install the updates. Clean boot will disable all of the third-party program to ensure that all third party program is not causing the problem.

    How to configure Windows XP to start in a "clean boot" State
    http://support.Microsoft.com/kb/310353

    Note: Make sure that you reset the computer back to normal once the diagnosis is complete.

    Method 4
    I would say that you can download and install the update to the clean boot from Microsoft download center.

    Update security for Windows XP (KB2698365)
    http://www.Microsoft.com/en-US/Download/details.aspx?ID=30228

  • I tried change Classic theme but get error "the visual style clould not be loaded because the file failed to load"

    I have a problem with my windows xp theme. I have catchy to change Classic theme but theirs aren't Exchange and I apply another theme there is error "the visual style clould not be charged because the file failed to load" and I'm windows resulting in normal but agin theme same error. Please tell me the solution.

    Hello

    Please follow the steps below.

    Method 1:

    Run the tool from the link below System File Checker.

    http://support.Microsoft.com/kb/310747

    Method 2:

    Try to create the new user account and check if it works very well.

    http://support.Microsoft.com/kb/811151

    See also the below mentioned link.

    http://support.Microsoft.com/kb/555512/en-us

  • Copy the files from the flash drive on the hard drive but I don't want to copy the files I already have.

    I have Windows XP.  I have a flash drive with many files that I have on my second hard drive.  I just it copies the files that I have on the hard drive and I don't want to have to sit and answer 'yes' or 'no' question about the replacement of files each time that it recognizes a file duplicate. How do I do that?

    When you see this double prompt or not, are there not a checkbox that says something like "Always do this for all files" or something in that sense?
     
    You can manually copy the files. Here is the CTRL key while you click the files you want and then just drag them to the location on the HARD drive.
  • Windows xp sp2 Setup error: Setup cannot copy the file: usrshuta.exe.

    I want to install windows xp sp2 on the new hard drive and got the following error: Setup cannot copy the file: usrshuta.exe. How to do this?

    Hi grant561,

    Usrshuta.exe is a process belonging to the family of US Robotics communications hardware and provides additional support to the US Robotics modems.

    I suggest that you disconnect all external devices connect to the computer except the keyboard and mouse and proceed with the installation.

    How to install or upgrade to Windows XP

    http://support.Microsoft.com/kb/978307

Maybe you are looking for

  • Toshiba 32BV801B looking for a replacement stand

    Hi, I have a 32 "32BV801B TV model. I am currently looking for a replacement stand but can't find one that says it fits this particular model. No one knows what the other models have the same position that will fit. Thank you

  • iPad Air2, Wi - Fi and MAC filtering

    Two other iPads in the House and my iPad Air2 keep disconnecting my wireless router when I turn MAC filtering AND broadcast THAT SSID is disabled. I can't even manually connect to the router, but when I turn one of these functions, or both, the devic

  • HP psc 2410xi photosmart all -: How do I uninstall the hp psc 2410xi photosmart software from my desktop PC?

    I recently bought a new HP Envy 7640e wireless printer all-in-one to replace my printer hp psc 2410xi photosmart all-in-one, who was 10 years old and had a non repairable hardware problem. Before you install the new printer of 7540e of envy, I want t

  • K257ca: Recovery after installing Windows 10

    Hello I'm currently on Windows 8.1. I have a few questions before moving on to Windows 10: 1. How can I make a recovery in Windows 10 if I have a problem, a virus...? 2. make the recovery partition will be usable in Windows 10? 3 - could I do a resto

  • Post messages of OSB to ActiveMQ

    Hello!I would like to know how to post messages to ActiveMQ OSB, what steps should I take? Is it necessary to create a JMS system Module?Thank you in advance.Best regardsSandy.