ENVY of HP dv7 w / Win 8.1 freezes after the closing and re-opening of lid

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  • Ignore references to series 8 HP SimplePass.

  Click on the thumbs-up Kudos to say thank you!

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  Hi @DPF0225,
  
  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!
  
  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP Pavilion dv7-1245dx Entertainment Notebook and problems with the WiFi doesn't work does not correctly.

  Some say that you could restore the BIOS using factory default values with this. Here is a document that shows you how to restore the default BIOS settings. In this way, it will look at the hardware installed on your laptop.

  You can try to use theWindows Update Troubleshooter to fix updates that do not come through Windows.  Please restart the laptop twice to make sure that all updates are completed!

  Please let me know how it goes.
  
  You can say thanks for trying to help by clicking on the Thumbs Up below! .
  
  Thank you.

• ENVY of HP dv7-7259nr

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• ENVY of HP dv7 Notebook PC: USB-error if HI USB Controller 31 on Windows 8.1 for the HP ENVY laptop PC

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  Hi @wyndeway,

  Thank you for your request!

  I understand that your computer has been constantly icy and very slow. When you have verified the device displays error 31 on a USB controller Manager.  It started after the Windows 8.1 classification.  To help you more effectively, I need the Envy DV7 specific model do you have? Computers laptops HP - how can I find my model number, serial number or product?.

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  Try this for USB:

  • Go to the Device Manager
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  I'm happy that you've become a member of the HP Forum.  It's such a wonderful site to find answers and advice. Here is a link to the first time here? Learn how Post and more for you to have the most rewarding experience and answer questions about the display.