Envy Touchsmart laptops, 15: need to reinstall the fingerprint reader driver
I accidentally deleted the driver for fingerprint reader, and now I can't use it. I looked to see if there is an article of biometric device in the list of HW devices and there is no. I have recovery drive if it would help to get it working again.
Product number is EOKO3UA #ABA
Thank you
Clanders,
Welcome to the Community Forum of HP.
Product number: E0K03UA
Be careful of the letters and numbers in the name. The smile.
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Support website of your notebook page:
ENVY TouchSmart 15-j050us Quad Edition PC HP laptop drivers
Your validity sensor driver is in the driver - keyboard, mouse and input devices category
There is one more later (more recent) series 8 / Version 8.x HP SimplePass program available; downloading and the procedure to reinstall your driver, and the program is in this document:
HP SimplePass upgrade instructions
See Page 5:
Procedure - updated / (install HP SimplePass Re)
Reminder: Ignore references to series 6 - you use series 8 / Version 8.x SimplePass.
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