Envy20 d030 than all in One does not start

A week ago, after I downloaded Win 8.1, I received a notice about the HP updates.  I did the updates, but the next morning, the computer does not start and the ports or the CD player also would not work.  I tried F10 and F12 but got nothing.  I do not remember the specific message there was, but it would not move from the initial start-up phase.  I took it to a repair shop and they told me that the BIOS has been altered, as well as areas of the hard disk; the 4 MB of ram card was also burned (we had a lot of lightning, so I don't know if that had nothing to do with this and no more than technicians).  The MOBO extracted fine.  I replaced the hard drive and let the 2 MB of ram.  Everything seemed fine.

Yesterday, I tried to replace the features and specifications of the factory.  I was last updated drivers and rebooted the computer to complete the installation of the system, but the computer wouldn't even start.  HP turns on but it then immediately goes to an error message "no boot disk was detected or the drive failed.  F10 and F12 nothing else that the CD player and the USB ports seem to be ok.  I remember that the updates was a BIOS.  When you perform this update there was a message to be formatted a sector of the hard disk (sector F) but has no so I cancelled it.

Data sheet (current): Envy20 d030 Touch Smart All-In-one

Windows 8.1

64 bit

2 MB of Ram

1 TB harddrive

I hope this is enough information for someone to help me.  My questions are; That's happened?  How can I solve this problem?  If I order a HP recovery package that will, as much as there is a new hard drive in the machine.

I'm very frustrated about that.  Not only by problems and my loss of use of my computer, but also costs I hired.  I have had many computers and I'm pretty tech savvy but nothing like this has ever happened to me before.

Thank you

Pat - D

Hello again Pat-D,

The recovery disks will be won't on which hard drive you have installed. Your computer comes with a 1 to SATA HDD with a rotation speed of 7200 RPM. If you have another hard drive in there and recognize your computer, you should be good to go.

I hope that I have answered your question to your satisfaction. Thanks for posting on the HP Forums. Have a great day!

Tags: HP Desktops

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