envy4500: envy4500 print and Scan Doctor 4.9 has stopped working

The deleted files on laptop for free space, must have deleted something important, like the printer does not work well.

Tried to uninstall the software and then remove device.   Inserted the CD, then reinstalled.  I can print with USB cable.

Print and scan doctor 4.9 ceases to work, so have difficulties to find what the problem is.   Any suggestions?

Thank you. This was my first post to a forum and I am glad for a quick response.

I ended up uninstalling programs printer, restart, then deleted the printer device, restart, then goes on HP site and download software and implementation.

Always impossible to use printing and scanning doctor. Same message as it closes. Hope that I won't need it. Don't know what the problem is with the diagnosis. Will retain the option of restoration in mind.

I can print with USB and wireless, so I guess I'm ok now.

Tags: HP Printers

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