ENVY4507 HP: Printer does not print new documents 2007 microsoft word

Hello. I was printing off my urge to hp of microsoft word 2007 and then today, I'm going to create a new microsoft word document and the printer will not print the entire page. It prints the first two rows, then stops. I uninstalled and reinstalled the printer and drivers, stopped the coil and it restarted and then restarted the pc. Still nothing. Ideas please

Hello, @emma2028 - greetings!

Welcome to the Forums of HP Support!  It's a good place to find the help you need, other users, HP experts and other support staff.

Appreciate your efforts of solving problems. They were spot on.

Since you have already reinstalled printer drivers, it looks like a problem with the Microsoft Word application. First of all, try to make a "copy" with the screen touch printer. If the copy comes out of the well, then try to make an impression of some other applications like Adobe reader, Notepad or your Email. If all other printable work properly, then the problem might be with the suite Microsoft Office. I suggest that you reinstall the same.

You can also check the Microsoft forum, which deals with the same issue: http://hp.care/2dakge6

Hope that answers your questions. I'll watch for your reply!

See you soon

Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

Tags: HP Printers

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