Envy5640: printer ink

How do you know what ink cartridge must be replaced or both need to be replaced at the same time?

Hello @Paul1046, greetings!

Thank you for becoming a member of the HP Forum. It's a place dynamite to get help from the community, to get suggestions and find what has worked for others.

I see you are trying to figure out when to replace the cartridges. I'd be happy to be of your assistance.

You need to replace both cartridges at the same time. You can check the ink level and replace the cartridge that is low on ink. The best way to check the level of ink in your printer is to touch the ' ink' icon on the screen to your printer. That displays ink levels.

See http://hp.care/2enymuY for more detailed instructions.

PS: Your printer has built in software that will notify you when the ink level goes down.

Let me know if this is useful or if you need further assistance.

See you soon

Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

Tags: HP Printers

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