ePSA error hard disk

Hello

My Alienware is still under warranty and the HD has played upward.

Windows was throwing errors in the center of action for some time and have most of the applications on the ground to stop. Sometimes, the system hangs up to 10 minutes before playing catch up.

I ran the ePSA and the system checks the hard drive test.

I can't however entry in the section 'you already have a code of misdiagnosis of ePSA running?"in the support part of the web site.

That's what I get:

Error: 2000-0142

Validation code: 123200 (it was (114425 yesterday)

Reference number: 5VPCRH55

Service tag is [Admin NOTE: maintain the label removed in accordance with the TOU strategy]

What can I do to fix this?

AussieAlienware

The error code indicates the disk hard does not, or does not, and you will need to replace it.

As there is a Dell warranty in effect, you must contact Dell Technical Support to replace the hard drive.

Bev.

Tags: Dell Drives

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