Epson artisan 730

Can't scan with my Epson Artisan 730 since OS X upgrade

Visit the Epson tech support site to search for an updated driver for your printer and the version of Mac OS X, see also, printer and scanner software available for download for your Mac. The solution can also be as simple as drivers: Printers not behave? Reset them and start from scratch. MacIssues. This applies to the scanners as well.

Tags: Mac OS & System Software

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    Hello

    1. what operating system do you use?

    2. do you get an error message when you try to communicate with the printer?

    If you use Windows 7, try to run the printer Troubleshooter and check that if it helps, here are the steps:
    Method 1:

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    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

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    I suggest that you installed the latest drivers of printer and check.

    http://www.Epson.com/cgi-bin/store/support/supDetail.jsp?BV_UseBVCookie=Yes&OID=156708&prodoid=63087901&infoType=downloads&platform=all

    Method 3:

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    http://support.Microsoft.com/kb/929135

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    Hello

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    · You try to print from the internet explore?

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    Hello

    1. What are the troubleshooting steps you have tried?
    2 have you made changes on the computer before this problem?
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    I suggest you to see the steps in the following Microsoft article and check if it helps.

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    1 processor

    2 carrots

    3 MB of L2 Cache

    16 GB memory

    1.07 GHz bus speed

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    EtreCheck version: 2.9.10 (261)

    Report generated 2016-03-27 11:58:57

    Download EtreCheck from https://etrecheck.com

    Time 02:56

    Performance: Excellent

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Another problem

    Description:

    iMac freezes requiring a hard restart

    Hardware Information:

    iMac (27-inch, late 2009)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac10, 1

    1 3.06 GHz Intel Core 2 Duo CPU: 2 strands

    16 GB expandable RAM - [Instructions]

    BANK 0/DIMM0

    OK 4 GB DDR3 1067 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1067 MHz

    0/DIMM1 BANK

    OK 4 GB DDR3 1067 MHz

    BANK 1/DIMM1

    OK 4 GB DDR3 1067 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Video information:

    ATI Radeon HD 4670 - VRAM: 256 MB

    iMac 2560 x 1440

    Software:

    OS X El Capitan 10.11.4 (15E65) - since the start time: about 2 hours

    Disc information:

    ST31000528AS disk0: (1 TB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    SteveiMac (disk0s2) /: 999,35 go-go (691,05 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    HL-DT-ST DVD - RW GA11N)

    USB information:

    Computer, Inc. Apple IR receiver.

    Apple Inc. BRCM2046 hub.

    Apple Inc. Bluetooth USB host controller.

    Card reader Apple

    Built-in ISight from Apple Inc..

    EPSON EPSON Artisan 730 Series

    Guardian:

    Mac App Store and identified developers

    Kernel extensions:

    / Applications/Parallels Desktop.app

    com.parallels.kext.hypervisor [no charge] (11.1.2 32408 - SDK 10.9-2016-01-17) [Support]

    com.parallels.kext.NetBridge [no charge] (11.1.2 32408 - SDK 10.9-2016-01-17) [Support]

    com.parallels.kext.usbconnect [no charge] (11.1.2 32408 - SDK 10.9-2016-01-17) [Support]

    com.parallels.kext.vnic [no charge] (11.1.2 32408 - SDK 10.9-2016-01-17) [Support]

    Launch system officers:

    [loaded] 7 tasks Apple

    [loading] 157 tasks Apple

    [operation] 74 tasks Apple

    Launch system demons:

    [loaded] 46 tasks Apple

    [loading] 160 tasks Apple

    [operation] 82 tasks Apple

    Launch officers:

    [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-01-27) [Support]

    [loading] com.google.keystone.agent.plist (2016-03-02) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2013-02-04) [Support]

    Launch demons:

    [loading] com.adobe.ARMDC.Communicator.plist (2016-01-27) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-01-27) [Support]

    [loading] com.adobe.fpsaud.plist (2016-03-18) [Support]

    [loading] com.google.keystone.daemon.plist (2016-03-02) [Support]

    com.GoPro.stereomodestatus.plist [no charge] (2014-01-29) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2013-02-04) [Support]

    [operation] com.timesoftware.timemachineeditor.backup - auto.plist (2016-03-01) [Support]

    [loading] com.timesoftware.timemachineeditor.helper.plist (2016-03-01) [Support]

    com.VMware.launchd.VMware.plist [failure] (2007-11-02) [Support]

    User launch officers:

    [failure] com.adobe.ARM. [...]. plist (11 / 11/2012) [Support]

    Items in user login:

    iTunesHelper UNKNOWN (missing value)

    EarthLink TotalAccess UNKNOWN (missing value)

    Reader superDrive update 2.1 UNKNOWN (missing value)

    TACleanup Application (~ /.) Trash/TotalAccess/Tools/TACleanup.app)

    Request for SurplusMeterAgent (/ Applications/SurplusMeter.app/Contents/Resources/SurplusMeterAgent.app)

    AdobeResourceSynchronizer hidden UNKNOWN (missing value)

    Other applications:

    [operation] com.epson.scanner.ica.89952.21A2DFD6-50BE-40E2-BAA3-9C190F62FA90

    [ongoing] com.etresoft.EtreCheck.157472

    [ongoing] com.Microsoft.AutoUpdate.FBA.127392

    [ongoing] com.skoobysoft.surplusmeteragent.12512

    [ongoing] org.Tempel.findanyfile.175072

    [loading] 419 tasks Apple

    [operation] 179 tasks Apple

    Plug-ins Internet:

    o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-16) [Support]

    Default browser: 601 - SDK 10.11 (2016-03-26)

    Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2014-03-11) [Support]

    AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

    FlashPlayer - 10.6: 21.0.0.197 - SDK 10.6 (2016-03-23) [Support]

    Silverlight: 5.1.10411.0 - SDK 10.6 (2014-03-16) [Support]

    QuickTime Plugin: 7.7.3 (2016-03-26)

    Flash Player: 21.0.0.197 - SDK 10.6 (2016-03-23) [Support]

    googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

    iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-27)

    AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

    CANONiMAGEGATEWAYDL: 3.0.0.2 (2009-03-05) [Support]

    Center photo Plugin: download the Plugin 1.0.0.4 (2005-04-04) [Support]

    SharePointBrowserPlugin: 14.6.1 - SDK 10.6 (2016-03-01) [Support]

    JavaAppletPlugin: Java 8 updated 77 03 (2016-03-26) check the version of build

    Safari extensions:

    OpenIE (2014-03-16)

    3rd party preference panes:

    Already seen (2006-10-03) [Support]

    Flash Player (2016-03-18) [Support]

    Flip4Mac WMV (2014-03-11) [Support]

    GoPro (2014-08-28) [Support]

    Java (2016-03-26) [Support]

    MacFUSE (2008-12-19) [Support]

    TotalAccess (2005-09-02) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: NON - automatic backup disabled

    Volumes to back up:

    SteveiMac: Disc size: 999,35 GB disc used: 308,29 GB

    Destinations:

    [Network] data

    Total size: 2.00 TB

    Total number of backups: 141

    An older backup: 28/02/13, 02:17

    Last backup: 26/03/16, 23:41

    Size of backup drive: adequate

    Size of backup 2.00 TB > (disc 308,29 GB X 3)

    Top of page process CPU:

    9% com.apple.WebKit.Networking

    3% WindowServer

    tccd (2) 2%

    1% cfprefsd (2)

    1% fontd

    Top of page process of memory:

    1.14 GB com.apple.WebKit.WebContent (8)

    1.01 GB kernel_task

    262 MB mds_stores

    Finder 164 MB

    Safari of 147 MB

    Virtual memory information:

    11.00 GB of free RAM

    5.36 used GB RAM (1.88 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    March 27, 2016, 09:41:54 self-test - spent

    Finally, bless him you "heavy supporters" and Happy Easter.

    Thanks in advance!

    Former skier

    How often occur the freezes? They are reproducible or random?

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