Epson TX420/NX420 Dell printer does not recognize my printer. I am running Windows 7

Dell does not recognize my printer.  I am running Windows 7... I went through the Setup Wizard process which took me to Driver Detective a sign facing upwards. The computer is new and the printer at the age of 15 months. Can you help me please?

Check with Epson to see if there is a test or diagnostic process that you can follow in order to test the printer and make sure that it works correctly.

Tags: Windows

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