Equium A100-063 - keyboard is not recognized

Hi all

I have a Toshiba Equium A100-063 (PSAAQE-00G006IT).
The keyboard does not work, the usb keyboard does not work even in the bios.
I disassembled the PC and unplugged the keyboard but does not work (even in bios).
I formatted the PC and even the on-screen keyboard does not make me see the letters on the buttons.
I searched on all sites of the Toshiba driver or bios update for this but found nothing.

Can you help me?

It is not easy getting started with comments. As you know on this virtual path, it is not easy to say what the problem is here.
If the keyboard does not work you must replace it with a new one.

When you say that the keyboard is not recognized even in the BIOS doesn't mean that the keyboard is not recognized in Windows?
External keyboard is connected with a USB cable?

Tags: Toshiba

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