Equium A100-147 - password appears as soon as Toshiba screen appears

Hello

My husband and I are two retreats with very little knowledge of computers, and we received a Toshiber Equium A100-147 of a friends wife after the death of her husband.

When turn it on as soon as the Toshiba screen appears it want an entered password and my question is what is the password.
I looked through all the documents related to our friends for the computer and there is nothing there.

Elaine

Hello

I think you're talking about the BIOS password.
This password can be set or removed in the BIOS and its type of protection.
Without knowing this password you will not be able to boot Windows system

Also it is not possible to remove this password if you know n t s the old password.
Only the technician of the ASP (authorized service provider) would be able to bypass and remove this password

So I see only one solution; local ASP contact and ask for help.

Welcome & good luck

Tags: Toshiba

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