Equium A100 - CD/DVD drive does not

I tried to use the CD drive on the A-100 and it seems not to work - it spins the disc, and the yellow light - however, you can not explore to load the disc or its contents.

I thought this might be an OS problem, so I tried with a boot disk - a bootable cd Knoppix I have used before, and it refuses to load this either (Yes, the boot order is modified to be the first CD)... it's just a black screen the blinks _ for a little while, he left no doubt and then it starts to boot from the HARD drive.

It is a fairly portable new - a few months only and to my knowledge the CD from the drive has had very little use - 1-2 may be installed.

Any ideas?

Hello

This very strange art.
For me, your description looks like a hardware malfunction, but I just can't believe this could happen after using the player twice.

You said you tried to use the Knoppix CD. What about the Toshiba Recovery CD?
Is it possible to play the CD?

In my operational experience, not all means are compatible! It is possible that the drive could not read or write other unsupported CD or DVD.

So what to say in the user manual, you should find a compatible with CD/DVD index and supported.
This CD and DVD should work for sure.

CD/DVD manufacturers mentioned are unknown to most people, but these are ONLY the manufacturers and not sellers as IE TDK.
Primarily a manufacturer of CD/DVD provides support for several vendors!

So finally I recommend that you check the CD taken in charge and if she will not run contact the ASP for assistance. Maybe the drive needs to be replaced.

Good luck

Tags: Toshiba

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