Equium A20 fell and the screen turns off always

Hi, I was using my satellite A20 long (4 years). Never had any problems. Recently he fell and the screen turns off always.

I can see the toshiba logo and the windows logo also when starting, and even I can enter the BIOS and change the boot order too... but as soon as windows load screen is black. I don't understand

Anyone with the solution?

Thanks in advance...

Hello

> but as soon as windows load screen is black. I can t understand
This means that the display output has accidentally changed to an external.

Have you checked if something would be visible on the second external monitor?
Select this check box.

In addition I advise to use the FN + F5 keys to check if you can switch the output back to the internal display.

Tags: Toshiba

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