Equium L20: Effect Larsen Audio with webcam and MSN Messenger

Hello

I am a user starting with an Equium L20 connected to a Logitech Web camera and an MSN e-mail account.
When I live via MSN Messenger video conversation with my daughter (300 miles) there is a very high-pitched sound of feedback that gets worse, as we speak.

It is not the webcam because it does not occur when the webcam is connected to a friends laptop and we tired 4 different ones with the same result. Is not the configuration wireless and broadband or something in our House as it does the same thing when it is connected to another (different) system 300 miles away.

Our retailer said it is not for lack of material, but cannot solve the problem despite the download of new speakers and takes us through the balance between volume settings and the wave in volume control (only works when the volume is too low to be incomprehensible!). They are now blaming MSN software.

They do not add external speakers via the connection of the headphones, but as this does not "turn off" the laptop speakers we always get feedback - as we do with headphones.

Ideas accepted with gratitude that we are missing out on see our 7 month old granddaughter growing up!

Thank you in anticipation

Hello

I guess that the webcam is supported by a clean microphone and therefore sound feedback occurs.
Audio feedback can occur when the audio received by a participant through its speakers, then go into the microphone.
All participants MUST have a helmet to separate audio cross over between the speakers and microphones. It is also VERY important to make sure that you have selected the microphone on your headphones and NOT the one with the built-in webcam.
Webcam microphones have a wide range and pick up lots of ambient noise and are not ideal for 2-way conversations. To ensure that the correct microphone is selected right hand mouse click on the video window, select settings, select the microphone icon and make sure that your headset is selected. The slider bar will adjust the volume level.

In addition, I found a useful FAQ page on the Toshiba site:
http://support.toshiba-tro.de/KB0/FAQ6201DW000YR01.htm

It does NOT describe the same question but very similar to yours. Maybe it will help you.

Tags: Toshiba

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