Equium M50-235: the keyboard does not work after upgrde memory

I just did an upgrade memory on my laptop using the second slot located under the keyboard.
However, as I was putting the keyboard at the rear, the ribbon cable has pulled away from the motherboard and even if I pushed
Reconnect and fixed with the clip, the keyboard no longer works.

Is there a service manual I can get hold of someone know what could be the cause of the problem?

Thank you!

Hello

First of all, once you unscrew the keyboard, open the clip that secures it in place and reinstall the keyboard by ensuring that it is completely down. After that, now the flat cable in place, close the clip. Then, make sure that it is not lost and that it is seated correctly. Then turn on the laptop and see if it works. If this is not the case, try an external keyboard. If an external keyboard does not work, the keyboard on your MB controller is dead and you need a new MB. If an external keyboard works then your keyboard is dead, or the connector on the MB is dead. Best way to test is to try the first solution. If it doesn't work, take it to an ASP so they can try another keyboard for your laptop. Good luck.

Tags: Toshiba

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