Equium M50 - the battery won't charge

Hi, I need some advice on a problem of load on my PC.

Battery does not charge and the level indicator shows a constant 5%.
The machine is about 15 months old and does she not get hard usage, probably an average of 5 to 10 hours per week. Usually, it is powered by the sector, so the battery tends to be kept filled to the top.
Before I go and replace the battery, y at - it no diagnosis, I can do as a user?

Looking forward to a response.

Thank you very much
Steve

Hello

No, I think Don t that it is meaningless to make a diagnosis because it sounds like a hardware related issue and I think that it would be preferable to bring your machine to a service partner chartered for a checkup of material, or probably an exchange of defective components.

To find the nearest available in your country service partner, you can try this link:

http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

Good luck and good weekend
Welcome them

Tags: Toshiba

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