erratic cursor and then freeze it

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• Windows 7 screen freezes, freezes mouse cursor and keyboard freezes.

  Hi all

  About a month ago my internet kept cutting at about 02:00 in the afternoon - even if my BThub said it was a signal - and my internet access would not return until 05:00 sharp later that day here. This went on for about two weeks, it doesn't happen too much now, however, recently, something happens...

  I have a desktop HP Pavilion s5000 and all day - every day - not only freezes my screen, if I'm online or simply type in a Word doc, but my mouse cursor and keyboard freeze too, all at once. It's as if all of the computer crashes, and the only way I can "unfreeze" it is cutting off the entire batch to the switch. In this case nothing three times a day to ten times a day. Can someone tell me what could be the problem and how I can try to solve it? I did a system restore, to restore the PC to a date earlier, I did this about five times now, but the problem persists.

  Many thanks in advance,

  Danni.

  Hello Danni,

  Thank you for reaching out to us to the Microsoft Community Forum.

  When your computer hangs or freezes, it is disruptive and can slow you down. There are a few reasons your computer might hang, freeze, or crash. Try the following common methods provided for in article below as a first step to solve the problem.

  8.1 Windows, Windows 8 or Windows 7 hangs or freezes

  Note:

  The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Also as you use HP computer, you can try the troubleshooting provided in the link below steps and check if that helps resolve the issue.

  Computer hangs or freezes (Windows 7)

  Note:

  BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  Important:

  In case you follow ' step 7 "in the above link from HP that speaks to recover the computer to factory settings then you will need to contact HP support and we also recommend that you back up all important data to an external drive before recovery of the computer to the factory settings.

  Hope that the information provided will help you. Do we know the State of the question, so that we can help you further.

• I reinstalled the air combat Simulator 3 but he can't play. He gets at the beginning and then freezes. I've got shield deluxe antivirus 2009. He has not done this with the 2008 deluxe version of shield. Yet, I can play any other game.

  I reinstalled the air combat Simulator 3 but he can't play. He gets at the beginning and then freezes. I've got shield deluxe antivirus 2009. He has not done this with the 2008 deluxe version of shield. Yet, I can play any other game.

  Hi gullo56,

  Welcome to Microsoft Answers Community Forums.

  To help you better I would ask,

  a. If it functioned very well under Windows 7 before?

  ·         I suggest you to disable your firewall security software and check if you are able to play the game.

  From the link below, what I discovered is Microsoft Flight Simulator 3 is not completely compatible with Windows 7, but I would suggest that you follow the steps below to help troubleshoot your problem.

  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/search.aspx?type=software&s=combat%20flight%20simulator%203

  1. as Microsoft Combat Flight Simulator 3 is supported by Microsoft Windows Vista to function normally, I suggest you run this program in Vista compatibility mode in Microsoft Windows 7.

  For information about how to run a program in an earlier version of Windows, visit the link below,

  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

  2. you can also try to reduce the hardware acceleration and check if it solves your problem,

  1. Click Start-> Control Panel-> appearance and personalization.

  2. under customization, click on adjust the screen resolution.

  3. in the display settings dialog box, click the Advanced Settings button.

  4. in the monitor Properties dialog box, click the Troubleshooting tab.

  5. click on the change settings button.

  6. in the Security dialog box, click on continue.

  7 move the hardware acceleration slider to none to reduce or turn off video hardware acceleration.

  8. click on OK.

  9. restart Windows.

  Hope this information helped you.

  Kind regards

  Arona - Microsoft technical support engineer

  --------------------------------------------------------------------------------------

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Satellite P300-h-13: stops, restarts itself and then freezes in the BIOS

  Hello

  I have a laptop TOSHIBA SATELITE P300-h-13.
  When I turn it on, it starts before blocking immediately down and then it restarts itself (twice).

  Then it freezes in THOSHIBA default start screen.
  I can't access BIOS (says it charges but nothing happens).

  If I press the ESC key, I got a screen saying that the processor is detected and it gives me the ability to L2 cache, it says the RAM passed and then it indicates that the Bios system & video are overshadowed.

  I tried without the battery, but it doesn't change anything.

  Please help me solve this problem on.
  Thank you!

  Hello

  I don't know why this is happening and it's really strange question that should not happen on the new laptop.
  In such situations, you can simply try standard measures and see if it will work properly again.

  By the way: how old is your laptop? Have you noticed this behavior from the first day?

  In any case, try to enter in the BIOS somehow and set it to default settings. try to enter Advanced boot options using F8 at the start and check if the installation of operating system work (during the first backup of data, if possible).

  If nothing helps I would recommend not to do anything, but contact the nearest authorized service provider. Let them check your laptop computer and, if necessary, repair. Warranty will cover all costs.

• Help the sims2 double deluxe loading and then freeze it!

  Recently I bought sims3 that plays very well, so I decided to get the sims2 double deluxe it will load but then freezes and the screen black, then tell does not.  I have Windows vista and the back of the box, it is said that it is running in windows vista.  Help, please.  I read one of the solutions was to delete your temporary files.  I'm not a computer person, so I'm afraid to remove or change anything.  I've updated drivers, changed to admin user and it compatible to windows xp pack 2.  HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!

  Hello

  Welcome to Windows Vista community responses.

  What are the minimum requirements required by the game.

  Windows Vista, XP, Me, 2000, or 98

  1.0 GHz or faster processor

  256 MB or more RAM (512 MB required for Windows Vista or running with several expansion packs installed)

  At least 5.5 GB of free space on the hard disk

  DirectX 9 compatible .0c map video with 32 MB or more memory (64 MB for Windows Vista) and one able to t & following chipsets: ATI Radeon 8500 or greater (9600 or greater required for Vista); NVIDIA GeForce 2GTS or more (GeForce 6200 or greater required for Vista)

  Card compatible DirectX 9 .0c.

  Make sure you have the graphics card that meets the above requirement.

  Uninstall and reinstall the updated drivers for your graphics card from the computer manufacturer's website or graphics card manufacturer's Web site.

  Uninstall the game and reinstall it back and check if you still face the same problem.

  Put your computer in a clean boot the game game and check if you are still having the same problem.

  To perform a clean boot on a computer that is running Windows Vista, follow these steps.

  1. click on start, type msconfig in the search box and press ENTER.

  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  2. in the general tab, click Selective startup.

  3. under Selective startup, clear the check box load startup items.

  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

  5. click on OK.

  6. When you are prompted, click on restart.

  7. after starting the computer, reinstall and run the program and see if the problem is resolved.

  Search for previous issues. If your issue is resolved, follow the how to determine what is causing the problem section in KB article to narrow down the exact source.

  http://support.microsoft.com/kb/331796 .

  To restore your computer to a Normal startup mode, follow these steps.

  1. click on start in the box start the search.

  2. type msconfig and press ENTER.

  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  3. click on the general tab.

  4. click on Normal Startup - load all device drivers and services and then click OK.

  5. When you are prompted, click on restart to restart the computer

  I suggest also that contact the publishers of games for patches and updates on the game.

  Please let us know if you need additional assistance.

  Kind regards
  Anthony
  Microsoft technical support
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows m player dia will not play a cd. It starts and then stops and then freezes

  It will play all the music library but not from a cd in my dvd/cd drive. It plays for about 20-30 seconds and then stops, if you click on the screen it faints and freezes.

  Hello

  Could you please answer my questions in the previous post dated September 2?

   

  Also try the following article:

  Important: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article:

  Back up the registry:

  http://Windows.Microsoft.com/en-my/Windows7/back-up-the-registry

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/314060

   

  Note: See in particular article regardless of the error message.

• Œuvres from VMWare for 20 seconds and then freezes for 5 seconds

  What is the problem with my VMware lately? It freezes up, then runs again for 20 seconds works for 20 seconds then 5 seconds, then freezes again for 5 seconds and? It's really annoying.

  
  Help!

  No, it's typical for the VMS version 6 of virtual and higher material.  Freezes most is either peripheral applications of diskette/CD-ROM or disk writes logging/debugging.

• VIsta Home Premium SP2 Hot Fix KB947821 - not install, up to 80% and then freeze it

  Hello

  I hope someone can help me?

  I ran Microsoft Fix it update after having problems with my PC Acer Aspire T671 - SB7Z and got a report a windows update error ref

  0 x 80070057 (+ date and time).  Found that this could be solved by installing KB947821 hot of difficulty.  I tried to install, happened at about 80% and then frozen.

  Struggling to figure out what to do next to resolve this problem.

  Welcome the thoughts and ideas.

  R

  Microsoft recommends an update to 947821, try to download the

  Update on your desktop, then open it. Here is the link...

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=1540

• LR 5 opens and then freezes

  LR 5 opens and then crashes anyone have a solution for this problem?

  Hi mark,

  You work on a Mac or Windows system?

  You please launch Lightroom holding option / alt to catalog and then check if its working or not.

  Concerning

  Sarika

• Bridge CC - ask clear the cache and then freeze it on Mac?

  Having a problem with bridge CC - get the following dialog box when opening of bridge:

  

  When I purge the cache, bridge just hangs. I left it "purge" for up to 6 hours before leaving power.

  Does anyone have a solution?

  Clinton

  When I purge the cache, bridge just hangs. I left it "purge" for up to 6 hours before leaving power.

  This isn't normal behavior, try first restart Bridge by pressing the option key, and then choose Reset prefs and purge central cache.

  This means that you must reset the custom settings in pref (not a big task if you have tons of defined custom file type associations) and you must recache your files (this takes some time depending on the amount and size of the file)

  If this does not work, you will need to provide more details on what version of bridge that you are using and what version of Mac OS x. how much of RAM you have installed and free disk how much space is left on your system.

• Why some youtube videos run for a while and then freeze in firefox

  HI I have a problem with the firefox browser lasted. You see when I go on this site to watch a video witch is through video youtubthe will play for a little bit, then it will freeze but will continue to play the audio from the video, but the video is still frozen. I went in firefox and I went to tools and under privacy where it says clear recent history and I put a check mark to clear wrestled, cookies, Web site preferences and press the button continue. Then I went back to the site and yet once again, I did try and watch the video of youtube with the same problem, as described above. So I uninstall Adobe flash player and shockwave player and re downloaded times flash player and shockwave player and reinstalled them again. It doesn't help that the youtube video keeps freezing and the audio keeps time even when the video freezes in firefox.
  Edit: I was wondering your antivirus cause videos to youtube to freeze.

  Help would be appreciated please.
  some info that may be useful
  Firefox 36.0
  8.1 Windows 64-bit operating system
  Free avast 2015.10.0.2208

  Hello

  Try these tools that can help solve your problem. Sometimes the video loads slowly according to your subscription from your network provider network speed.

  Refresh (called "Reset" in older versions of Firefox) can solve a lot of problems in restaurant Firefox as his default factory while saving your bookmarks, history, passwords, cookies, and other essential information.

  Note: When you use this feature, you will lose all the extensions, toolbar customizations, and certain preferences. See article Firefox Refresh - reset modules and parameters for more information.

  Refresh for Firefox:

  1. Open the troubleshooting information page using one of the following methods:
     • Click the menu button

       

       click Help

       

       and select troubleshooting information. Should open a new tab containing your troubleshooting information.

     • If you are unable to access the Help menu, type Subject: support in your address bar to bring up the troubleshooting information page.
  2. At the top right of the page, you should see a button that says 'Refresh Firefox' ('reset Firefox' in older versions of Firefox). Click on it.
  3. Firefox closes. Once the update process is complete, Firefox will display a window with the imported information.
  4. Click Finish and reopen Firefox.

  This corrects the problem? Please report to us!

  Thank you.

• Windows Vista installation disc: Black screen with a cursor and then nothing happens

  A blue screen appears when I try to start Windows and I'm trying to fix the computer through my installation disc I have. But when I try to run my Vista disk installation happening by loading the files fine. It then shows a black screen with a mouse cursor that moves. After that, nothing happens even if I leave it for hours to sit. It is a real disk Installation of Microsoft for Vista.

  If a clean installation of a real Installation of Vista disc does not work, then you probably have some kind of hardware problem (and the blue screen, you got before makes this even more likely).  You can try to do some troubleshooting on your own hardware, but frankly you probably put "t have tools or spare parts to do very much.  Here are some instructions that may help:http://elephantboycomputers.com/page2.html#Hardware_Tshoot.

  If this does not work, then I suggest that you take it to a repair shop of computer with a good reputation for the service where they can troubleshoot, diagnose, identify and possibly repair or replace the problem.  Before you import it in, I suggest that you protect your important data, as it is likely that they will wipe the hard drive clean in the process.  You can use Knoppix http://www.knopper.net/knoppix/index-en.html with a good ISO as Copier: http://isorecorder.alexfeinman.com/isorecorder.htm as well as a blank CD.  This should hopefully give you enough access to the system (if you do not have any other means) to backup your important data.  Otherwise, slave the drive to another computer and copy the data in this way.

  I'm sorry, we can not help more, but from your description there is no option of software if you do not have to do a clean install of an Installation of Vista genuine disc.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• My screen is randomly display distorted graphics and then freeze it or restart itself?

  The problem seems to occur randomly, sometimes, the computer may be for a few hours before that happens, sometimes within a few minutes. So far, it just happened so I was browsing the web using IE (although I could not test at length to make sure that it is the only time where what happens).

  The screen will deform with horizontal blue lines and fixes other random colors. After a few minutes, the screen returns to normal, but the computer froze and is inadmissible. Twice so far (but), the system restarts and gives the screen "windows did not shut down correctly.

  So far the problem did not appear in safe mode. The event viewer displays all errors happening at the time that the problem occurs. I suspect, it may be a problem with the graphics card, but have no idea how I would be able to test this without buying a new and replace it.

  Anyone has ideas or offer any help?

  Thank you

  Thank you for your help. I managed to remove the monitor, which leaves the cable or the graphics card. Might be time for the repair shop, I think! 9 s

• Vista Start, freeze at loading green bar screen then blue and then restart

  Sorry if this is a repost, I look for a solution to this for 2 days on various forums and have not experienced this problem yet.
  I got my PC for about a year, it is a free version, it worked without any problems until a couple of weeks, where it started to slow down like crazy. Unfortunately, I was in College at the time and my brother does me on issues. It would essentially work normally (but a bit slow) and then freeze every few seconds. Once he was able to start - I think that the error message was that the boot files were corrupt or something, but it was an a stop.

  After about 3 weeks of slow driving, it has started to do the following:

  I turn it on and it tries to start. The progress bar green for microsoft vista comes up for a few seconds, then a blue screen of death hot flushes (too fast to read anything on this subject) upward and the PC restarts.
  If I try to start in safe mode it freezes while it lists the drivers
  its loading. The latest display driver is constantly crcdisk.sys. (I tried all security modes and last good config without result).

  I put in the recovery disc, choose the language and click Windows repair.
  The next dialog box is called System Recovery Options. The problem that I get here, it's that there are no operating system in the list. It says that I should look for the hard disk drivers, but I don't know how to find them. My drive is a 1 to seagate barracuda.

  Wierdly when I choose the option to install as if I was going to do a complete reinstall did it come with a disk of 1 TB on options and drive didn't spent the short seatools test. When I tried the seatools long test program frozen before the same test started.

  The hard drive has a lot of photos and I don't want to lose so I'm hesitant to do a complete reinstall.

  I also was not able to run a memory test because I can't find the memory test facility in my BIOS. I found once, but can't seem to figure out where it is more. The motherboard is the gigabyte GA-MA790XT-UD4P.

  Thanks in advance for any help.

  kwond

  I think you have a hardware problem with your hard drive.  You need to consider (the system) to a competent computer repair shop for service, repair or replacement (or you can send it to the manufacturer for service - check on prices, warranties and other times before deciding).  A problem of crcdisk.sys is typical disc hard problem (but it may be other things) - but your problem description convince me that it's the hard drive.

  If you can make a drive on another computer, make a recovery disk using http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/ with the burning software like: http://www.snapfiles.com/get/active-isoburner.html and, of course, a blank CD (perhaps made on another computer).  One of the options on this disc is a Test of memory, so you can at least try it - but the problem is probably not the RAM, but rather the hard drive.

  You can use Knoppixhttp://www.knopper.net/knoppix/index-en.html with a good ISO as Copier: http://isorecorder.alexfeinman.com/isorecorder.htm as well as a blank CD (done from another computer).  This should give you enough access to the system (if you do not have any other means) to back up your important data, unless the hard drive is so far that even if it won't let you. You can try to slave the drive to another computer and see if you can access the data in this way - if so, at least you will be able to backup your data.  If this isn't the case, I'm afraid only a data recovery technician can help and they are very expensive and do not guarantee the results - but the decision is yours.

  At this point, if you want you can try a reinstall full (if it works) have nothing to lose. If it works fine.  Is that the problem persists, then it's almost certainly the hard drive.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Why windows live mail open then freeze!, must do alt ctrl delete to close

  Why windows live mail open and then freeze!, must do alt ctrl delete to close, done uninstall and reinstall anything will do, downloaded pc cleaner mircosoft

  suggestion, same answer.

  What could happen there? also tried opening without antivirus protection to see if it was to degree of protection it has not helped.

  Hello

  The question you have posted is better suited in the Windows Live community forums. Please visit the link below for any further assistance.
  http://windowslivehelp.com/product.aspx?ProductID=15