error 0X800f0214 when you install the printer driver

When you install a printer driver (network), an error message appears saying that the action could not be completed - error 0X800f0214. The printer is shared and my firewall is set to off. I have absolutely no idea on what to do and would like to get advice and INFO.

Marc DS,
It would be useful to have a bit more information, such as the make and model of the printer, what version of Vista you are running and what type of network - wired or wireless (or both), if there are other non-Vista on the network computers, etc.  You get the error message corresponds to "the specified path does not contain any applicable device INFs" which means basically the location where the OS is looking for the driver file does contain a valid driver file.  There could be several reasons for this, but without knowing the configuration of network and printer, it's hard to identify.  Make sure that the driver is one that is suitable for this printer model and your version of Vista and make sure that the path (c:\ - or other) is correct and that the location of the driver file is shared.  I hope this helps.  Please post back with more information if you still need help.

Thank you, Gloria
Microsoft Answers Support Engineer
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Tags: Windows

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