Error: 0xc000012f and the KERNEL DATA PAGE FAULT

My son has a laptop of game.  Since last week, he experienced extreme problems.  A constant if the following errors: 0xc000012f and the KERNEL DATA PAGE FAULT.  Although I'm not technologically savvy, I tried the obvious in running virus scan and visiting different communities for troubleshooting tips.  When you run the antivirus (paid service) analysis, the system hangs and the system restarts.  I attended ASUS website in the hope of getting more advice than to have to provide access to the laptop of my son to a technician who gave me some insurance for the better part of 45 minutes that he help and troubleshooting problems.  He highlighted a very detailed chart of downtown action (reliable?), which looked pretty serious.  Suffice it to say, the conversation ended when he asked a one-time fixed fee of $200.  When I refused, he went to stop everything.  I would simply like to take any action that will further damage the laptop of my son. I paid $3K for this system.  Is someone can you please help me solve these problems?  I was going to buy a registry cleaner but was informed in an online community chat room not to do so that these products are not reliable.  Thank you all in advance for your review and taking the time to help me.

Original title: need assistance immediately please.

 We need the log files themselves (called a DMP files) because they contain the only record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.


Please follow our instructions to find and download the files, we need to help you fix your computer. They can be found here

If you have any questions regarding the procedure, please ask


I find the files DMP prayed and tried their zip.  I received the following: file not found or no read permission.

I took it to a repair shop for yesterday I had to argue that these issues were well beyond my skill level.  The owner of the store insisted that the 'hard drive' was "fried".  It was agreed to replace the necessary parts (gave me a "Crucial - M4 Solid State Drive - 128 GB), this is the info on the box, to replace my 750Go son.  He said that, even if was less "room" it would "fly".  The original price was $ 200 and climbing!  Give me the question my faith in humanity at this time.  Is not relevant to the prey on someones lack of knowledge.  You and the other hand, all those who try to make a difference... who are trying to help is welcomed.  I wish offered troubleshooting would come to maturity.  Nonetheless, I humbly thank you for your support and follow-up in this case.

I took it to a repair shop for yesterday I had to argue that these issues were well beyond my skill level.  The owner of the store insisted that the "hard drive"was"French fries".»  It was agreed to replace the necessary parts (gave me a "Crucial - M4 Solid State Drive - 128 GB - INFORMATION ON LISTED), to replace my 750Go son.  He said that even if it was less "room" it would "fly".  The original quoite was $ 200 and climbing! Give me the question my faith in humanity at this time.  Seems very inappropriate to prey on someones lcak of knowledge.  You on the other hand and those who try to make a difference... who are trying to help, should be commended.  I wish offered troubleshooting would come to maturity.  Nonetheless, I humbly thank you for your support and follow-up in this case.

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