Error 1316 a network error occurred while attempting to read from the file c:\windows\Installer\HP Active Library.msi of support

HP Total Care Advisor PC begins with start up.  Recently, windows close program.

I thought I found a solution that was told to copy the HP Totalcare Lbrary of c:\swsetup in c:\windows\installer

The people who did this were delighted.  He has not worked for me HP has NO response that I think is outrageous!

Try a system restore to a Date before the problem began:

Restore point:

http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

Do Safe Mode system restore, if it is impossible to do in Normal Mode.

Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

Try a restore of the system once, to choose a Restore Point prior to your problem...

Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

http://www.windowsvistauserguide.com/system_restore.htm

Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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