Error 1316: specified account already exists

I've recently updated for Acrobat Standard 10 to Acrobat Pro DC. I installed this on my laptop - running Windows 10 MMR just improved to 8.1 Pro - without problem.

Now, I try to install it on my desktop. It has been recently upgraded Windows 7 Pro for Windows 10 Pro. Before the upgrade, I was connect with a local account but am now connect to this computer with a Microsoft account.

On the desktop, the installation of Acrobat Pro DC failed. The failure occurs when you try to uninstall Acrobat 10, and the error is "Error 1316: specified account already exists." I tried several times. I also have:

Back connected with the local account and I tried install Acrobat DC. Failed with the same error.

I tried to uninstall Acrobat 10 programs and features. Failed with the same error.

I downloaded the installer for Acrobat 10, hoping it might be an option to uninstall or repair - instead he told me a 'new' version is already installed and failed.

I found nothing which explains this error or what to do about this.

I have an idea on how to solve this problem.

Thank you

Judy

Judy Hey,.

Please post on the Adobe forums.

First of all, you can use the cleanup tool to remove all traces of the Acrobat software installed on your computer:

Download Adobe Reader and Acrobat cleaning tool - Adobe Labs

One time uninstalled, try installing Acrobat DC and make sure that you logged in as an administrator on your machine.

Let me know how it goes.

Kind regards

Ana Maria

Tags: Acrobat

Similar Questions

  • DV7-3060us: hp support assistant Error Error 1316 the specified account already exists win 7

    Try to uninstall HP SUPPORT ASSISTANT, HP ADVISOR, and then I was going to reinstall them.

    In windows 7, uninstall, I get the following error message:

    Error 1316 the specified account already exists

    What should I do?

    Hello:

    Try this:
    http://support.Microsoft.com/mats/Program_Install_and_Uninstall

    Concerning

    Visruth

  • How can I uninstall Adobe PSE9?  All I get is an error message "Error 1316.  The specified account already exists. "  Then the Unistaller cancels and the program just sits there, partially uninstalled and unusable.

    I have upgraded to PSE13 and want to unistall PSE9.  When I try to do it all I get is an error message "Error 1316.  The specified account already exists. "  Uninstaller restores then I'm left with a partially uninstalled version is unusable.  I tried to reinstall the software from the original disc of PSE9 but everything he tries to do is to uninstall the version already on my computer and then did it, the same thing as above. How to completely uninstall PSE9?

    See here:

    How can I remove older versions of Photoshop?

  • PES 9. impossible to uninstall; Error 1316: The file already exists

    I can't uninstall Photoshop Elements 9 on my system running Windows 8.1. When I use the Windows uninstall program, I get a message asking me if I want to delete PES 9, and when I confirm that I am, it gives an error message #1316: program already exists. I know there are, that's why I want to remove it and install a newer version! I tried to re - install, disable and reactivate without success.

    Hello

    Please find the steps to manually remove the PES 9.

    https://helpx.Adobe.com/Photoshop-elements/KB/manually-remove-Photoshop-elements-9.html

    I hope this helps.

    Kind regards

    Vivet.

  • receive error message: user account already exists when you create new mail user account

    Hi guys!

    I don't know if anyone else has encountered this but here is what happened.
    I installed windows 8 and connected with my email account. Since this is the only account he had administrator rights. So I decided to create a local administrator account by accessing the computer with the button right-> manage-> users-> local users and groups. I enabled the administrator account. Below it was also my e-mail account. After I restarted the PC, I found that I could only log in as administrator. I couldn't change the connection! I was so frustrated. Finally I had to remove the computer right click e-mail account-> manage-> users-> users and groups and then create the opening bar charms-> settings-> PC-> users change settings and adding my email account it. Now when I logged in as a user of e-mail account, I can't find any of my applications! I must now connect on all sync settings, reconnect my music players, etc. etc. This is BAD! :-(
    Hope someone can tell me why this happened.

    Hello

    Removal of Microsoft Account is same as the removal of the Windows 8 operating system user account. Whenever you remove the Microsoft Account or the Windows 8 operating system user account, it will remove all applications and settings.  In this case, you must reinstall all applications on the Store.

    I suggest you to re - install apps on the store

    Follow these steps to reinstall the applications on Windows Store;

    (a) open the Windows Store.

    window b) right-click on Windows Store.

    (c) on the top of the window, select your applications.

    (d) click the drop down arrow and select Apps installed on this pc.

    (e) it will display the list of applications that are not installed on the computer.

    (f) you can select the applications and you can reinstall it on the pc.

    If you have questions/suggestions more associated with Windows, feel free to post. We will be happy to help you.

  • I deleted two e-mail accounts in my iMac (El Capitan). I have reinstalled the first without problem. When I tried the second, I got an error message that the account already exists. Any suggestions?

    I deleted two e-mail accounts in mail on my iMac (El Capitan). I have reinstalled the first without problem. When I tried the second, I got an error message that the account already exists. Any suggestions?

    First of all, make sure that you don't have two accounts with the same address. What happens if one of them is an iCloud account.

    From the Mail menu bar, you select

    ▹ Connection Doctor window

    In the window that opens, look for an SMTP (outgoing mail) account with a name that corresponds to the account that you are trying to add. Double-click it. Another window opens, displaying the list of all outgoing mail accounts. Click the sign button less to remove the corresponding one, and then click OK.

    Try to add the email account again. If you still can not, log off or restart the computer, and then open the preferences window accounts Internet and check if the account is displayed.

  • Mail add an account error - account already exists

    With the help of El Capatain.  In the iMac Mail application I don't see an e-mail account.  It does not appear in e-mail accounts or in the preferences.  When I try to add email as a new account, I get the message "account already exists."  How do I add or view this email which has for some reason not any disappeared and I can't see him again?

    First of all, make sure that you don't have two accounts with the same address. What happens if one of them is an iCloud account.

    From the Mail menu bar, you select

    ▹ Connection Doctor window

    In the window that opens, look for an SMTP (outgoing mail) account with a name that corresponds to the account that you are trying to add. Double-click it. Another window opens, displaying the list of all outgoing mail accounts. Click the sign button less to remove the corresponding one, and then click OK.

    Try to add the email account again. If you still can not, log off or restart the computer, and then open the preferences window accounts Internet and check if the account is displayed.

  • Mac says that my account already exists

    Hello

    I use a MacBook Air 13' with OS X El Capitan 10.11.3 and Mail does not work well.

    I'm not able to add my account e-mail, because every time I type my data in, it indicates that this particular account already exists. This account does not exist because if I could use it.

    You have all the solutions to my problem?

    Thank you

    First of all, make sure that you don't have two accounts with the same address. What happens if one of them is an iCloud account.

    From the Mail menu bar, you select

    ▹ Connection Doctor window

    In the window that opens, look for an SMTP (outgoing mail) account with a name that corresponds to the account that you are trying to add. Double-click it. Another window opens, displaying the list of all outgoing mail accounts. Click the sign button less to remove the corresponding one, and then click OK.

    Try to add the email account again. If you still can not, log off or restart the computer, and then open the preferences window accounts Internet and check if the account is displayed.

  • My email says my email account already exists, but it will not be displayed

    I just upgraded to El Capitan and the e-mail program has deleted one of my emails.  Yahoo email is there but is not that of Cox.  He directs me to iCloud, but I can't find anything wrong.  The settings for Cox look right and I can send Cox and get it... I just can't get anything.

    I tried to rename the Mail account in the library by another post, but I always get the same answer that the mail account already exists, and he directs me to iCloud.  I look at account information and it says its offline so I go to preferences and this is not.  Frustrated by that!

    Also... this account indicates also his related to internet accounts and again, no matter what I try I can't start fresh... it's related to my iCloud.

  • I stopped to receive mail after December 31.  It indicates that the computer cannot connect to my account but when I log in with my password I get the message "this account already exists." How can I get my email account to work again?

    I stopped to receive mail after December 31.  It indicates that the computer cannot connect to my account but when I log in with my password I get the message "this account already exists." How can I get my email account to work again?

    MacBook Air, OS X El Capitan

    First of all, make sure that you don't have two accounts with the same address. What happens if one of them is an iCloud account.

    From the Mail menu bar, you select

    ▹ Connection Doctor window

    In the window that opens, look for an SMTP (outgoing mail) account with a name that corresponds to the account that you are trying to add. Double-click it. Another window opens, displaying the list of all outgoing mail accounts. Click the sign button less to remove the corresponding one, and then click OK.

    Try to add the email account again. If you still can not, log off or restart the computer, and then open the preferences window accounts Internet and check if the account is displayed.

  • I need to change my password e-mail, but when I change it repeat me that this account already exists?

    Hello!

    I need to change my email University when asked to do so by the system whenever it turns easily on all my devices. But this time it was easy to do in my iPhone as usual. The problem is with my MacBook Air, when it asked for the password, I changed it, but since then the mail keeps giving me a "Password required Exchange" notification! When I click on continue enter my password it gives me a message saying 'this account already exists! "

    Can you please advice me what to do?

    Thank you!

    Please delete the Exchange account in the preferences pane accounts Internet and then re-create it with the same settings. Messages remain on the server and must be re-downloaded automatically.

  • FDM 11.1.2.2 App creation Issue - error: / schema of database already exists.

    Hi all

    While creating a new FDM 11.1.2.2 request, get error below.

    Error: / Schema of database already exists. Line = SELECT SERVERPROPERTY ('productversion') AS ProductVersion

    I am SQL Server 2012 and created the new database, but getting above error.

    Thank you

    Lacombe

    The reason for the error is probably using SQL Server 2012, using a supported database and the appropriate permissions, you should be ok.

    You could also have a read of Hyperion @ 42 Below: play with FDM 11.1.2.3 on MSSQL 2012 (missing sp_dboption)

  • Acrobat Pro DC will not install error 1316 account already exists

    We cannot uninstall Acrobat Pro 11, it will not update to 11.0.07 - so we tried to install Acrobat Pro DC - let it uninstall the previous version and get error 1316 - we get the same error when we try to add/remove Pro 11.

    I would like to create an account to premium support, but everyone can not contact support!  We were going in circles.

    Sackrc

    Have you tried to use the Acrobat cleanup tool?

    http://labs.Adobe.com/downloads/acrobatcleaner.html

  • Mail-ad: dieser account already exist

    Moin! I had mein Freenet account in Apple Mail Debby, weil're auf POP adjusted war und ich auf IMAP winds wanted, wie auf meinen other Geräten auch. Seither ist are mir nicht mehr possible das Konto wieder zu create, weil schon too equal zu beginning beim Einrichten die message kommt, dass dieses Konto already exist. ICH habe alle myself Lösungen, die im Internet vorgeschlagen werden, ohne versucht Lösung.

    -Die E-mail-address ist NICHT dieselben meiner Apple-ID.

    -Das Abmelden von iCloud und danach zu try, das Freenet-Konto einzurichten, hat NICHTS geändert.

    Freenet-Einträge im Schokoladenfondue zu löschen hat NICHTS geändert. invaluable message beim Einrichten

    -Neustarts change auch nichts und das ist nirgends mehr aktiv Freenet account.

    Uber die Lösung dieses problem würde ich mich freuen.

    Lieben Gruss!

    Mike

    Habe eine Lösung found!

    -Account hinzufügen

    -others account Mail

    -dann UNVOLLSTANDIGE Email angeben,

    Dann sich ein Fenster, wo man alle Daten again typing great SMS kann, und danach hat bei mir works at least, depending on ich eine Woche gesucht habe im Internet und keine der rum sleeps vorgeschlagenen Lösungen bei mir hatten works. Nerviger Mail Bug!

  • Firefox says my account already exists, but cannot me access

    I recorded with the help of mozilla, and I can connect using my username and password. To configure a synchronization, I have to use my email address. When I try to do, it is said that an account with my address already exists, even if I never put in place. At the same time, it will not recognize my password for support, or it will allow a new password without messing up the account.

    Any thoughts?

    Data synchronization are deleted from the synchronization servers when change you your password to allow you to walk away with your same account synchronization - it does not make you create a new account. Data on the individual devices are not affected.

    A load of fresh data will be sent to the server synchronization you plug each device with the new password.

    When the password is changed all the data on the synchronization, the server becomes worthless - the password is used to create a unique "key" to encrypt your data because it "leaves" devices for the sync server. On the "return" from the server to one of your devices, these data are of-encrypted via the "password." The synchronization server stores your synchronization data encrypted - without the 'key' unique (which is recorded in your installation of Firefox) , no one can read your data.

    minor editing for clarity

Maybe you are looking for

  • Open links with an application

    I have a Samsung S3, Android version 4.1.2 and using Firefox 25.When I was using the default Internet application, whenever I clicked a link youtube or store room, he was asking me what program I want to open it with.But when I do the same thing in F

  • I have a new mac book pro, I need to copy my stuff from my old mac pro book

    Hi all, I just splashed the money and got myself a new mac book pro, without the DVD player. Now I would like to transfer all my stuff from my old book of mac pro, the easiest way and fastest possible. while I was in the store to spend my money, the

  • Journal of the digitizer

    I need to connect the two channels of my digitizer for 8 seconds. I need to see how 2 waveforms (both 350kHz) change hours additional sampling rate should be as high as possible. Nothing complicated to do. No trigger. No timetable. No special file ty

  • Error to the element of the queue with simulated signal, but not with the DAQ hardware

    Hello.  I get an error code 1 when I run my VI in simulation mode, which is only 3 simulate subvis signal at different frequencies.  The block diagram shows jpg file and the probe is after I stop the VI.  Note that there is an invalid refnum.  I don'

  • ProBook 470 G0 memory ypgrade

    I bought a laptop HP directly from HP UK and a 4 GB module. I installed the module, but whenever the computer starts, it displays the following screen: http://postimg.org/image/r35y6hy1j/ Any ideas?