"Error 1402.Could not open key" during the installation of Adobe and HP update. Updates failed and earlier of the software cannot be put back in place because permission to modify the key is denied.
- Issue: Failed to update and previous software may not be returned to or re-installed. Problem programs include Adobe Reader and scan and editor for my HP C4180 all-in-1 photo printer.
- (For example) error messages:
Error 1402.Could not open key:
UNKNOWN\Components\1FA18F797...
Check that you have sufficient access to that key, or contact your support... - No recent changes, with the exception of updates failed and normal widows.
- I thought bad updates from HP and Adobe has caused the problem, so I uninstalled and tried to re - install the software several times, hoping a release update would solve the problem. Impossible software returned to or re-installed, so I bought try 'PDF Converter 6' to to access PDF files. This program could not be installed for the same reason.
The Windows 7 FAQ has reported that Windows 7 could be reinstalled everything keeping the settings. The same can be done with Vista? If not, is there a safe way to delete these keys, so the software can be installed/re-installed without having to make a facility 'clean '?
Thank you.
Hi misterDormie,
This problem may occur if the permissions to a specific key in the Windows registry has been denied because the registry is corrupted or due to registry permissions
I suggest you try the following steps:
Step 1: Check with a different user profile
If you do not have a different user account, you will need to create a (see link below). If everything works fine with a different user profile, you can infer that the user profile is damaged, click on the link to find out how to solve this problem.
Create-a-user account
http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account
Difficulty of a corrupted user profile
http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile
If the problem persists,
Step 2: Run a scan online for any threat and try to correct
http://OneCare.live.com/site/en-us/Center/cleanup.htm
You can follow the steps mentioned in the link below:
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
Similar Questions
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Game Top Spin 2 ERROR 1402 could not open key
I try to install the game Top Spin 2, but I have the problem with the Error 1402.Could not open key: UNKNOWN/components and more numbers.
Any solution for Windows XP?
Contact technical support anywhere where you bought the game.
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Error 1402 could not open key HKEY_Local_Machine\Software\Microsoft Windows\Current Version\Run\Optional Components\IMAIL. Check that you have sufficient access to that key or contact your support team.
We have solved this problem by granting explicit permission at the same time "domain users" and "domain administrators" you can plug in "domain" in the field and the search for the users and select them. But this solved the problem for us.
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try to unstall adobe because or a 1402.and code reinstall date adobe reader. try to read my email.
Hi daddymac50,
· What is the service pack installed on your computer?
· Do you have previous versions of Adobe installed on your computer?
Follow the steps in the link below and check off the results: Error 1402. Error 1406. Acrobat, Reader:http://kb2.adobe.com/cps/329/329137.html
With regard to:
Samhrutha G S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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I'm currently using Vista 64 home premium. I got this error when updating and uninstalling software sometimes in recent months. First, I noticed the problem by updating to Adobe Acrobat. By checking the registry in question key, I received the error message that I don't have permission to view the permissions on the key. When you click again, it lets look a bit. What I found, it was the permissions haven't had no users or groups appear under the security heading. By clicking the Advanced button, click the owner tab, the current owner appears "unable to display property information."
To resolve this problem, I had to return to the Security tab, click Add. I selected administrators and the system of the user/group. I then checked for total control but not clicked on apply. I then clicked advanced and changed the owner tab. I highlighted the Administrators group for owning and clicked on apply. I went back to the Security tab and click on apply to give full control. I went back to Security Section advanced and checked for "include the permissions that can be inherited from the parent. All normal users and groups then appeared with the appropriate permissions. I had to do this dozens of times on the different registry subkeys before operation I could run and complete the update from Adobe.
I found several subkeys that have lost the original users and groups. Some deal with software only, some treat the software/hardware parameters. I have found no consistency for corrupt permissions except that they are always a subkey and more often 'properties', "InprocServer32" or "ProgID" and associated subkeys of the people.
Is there a way to reset the users and groups through the registry without having to track each instance registry in which they are absent?
I had known this same permissions problem corrupted or missing of users/groups with Windows NT4 several years ago when working on several computers and servers. My last attempt at solution involved activating the administrator user (command prompt "net user administrator /active: Yes", logging in as that user, exporting the new record, and then logging in both of myself and import this new registry.) It was quite successful, but there was an alert that certain subkeys elements could not be imported. A number of subkeys that have been corrupted have been resolved, I'm not sure that were not the case of the other keys.
Hello
Your computer is on a domain?
See the article mentioned below and follow the steps to solve the problem.
Restore the security settings for the default settings.
http://support.Microsoft.com/kb/313222Let me know if you need more assistance.
Kind regards
Afzal Taher-Microsoft Support.
Visit ourMicrosoft answers feedback Forum and let us know what you think. -
I already checked on the persissions, I am logged in as administrator, UAC disabled.
There was a bad uninstall of the product, had to run "Windows Installer Cleanup" because that received the message "already installed" in the installer.
Now I have this error 1402. Another thing I need to clean up before reinstalling?Thanks for any advice.
Jean-Luc
SOLVED!
(Error 1402 in an attempt to re - install Office 2003 on Vista professional family)For me, this has been resolved by running the 'Fix - It' that resets the registry security settings. It's in the following knowledge base article:
http://support.Microsoft.com/kb/313222
Then re-run the installationThanks to the people of the next forum/post
http://omgili.com/jmp/.0rSU5LtMgwKlLvLcgIskPccX_Otxaq47tlOHhXkGRb9DAq3tpx1C4gh00DZZkwslO.hn8FUUZ6pJCwCoNtBn12lpf_8OAH6BolXoJuTLbCHiTcfU_6jli4B1kprrvOCwEcK4Gjdz5IvN3UiylfPOFgVs1w9TIbZNZLV.aWzM3N_YsKkJIKHJTprxix8tG5wBpocyMRkNgo_RuSfQ.umQF_dt5CcWAXASWe6ClVIyU4-I tried to 'answer' to their post, but their website crashed during the attempt.
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This error has been reported previously and in the PC, the solution is to go to the MSFS file. In the registry of the server 2008r2 software / CurrentVersion / run: there is no OpticalComponents/MSFS.
Really need help. Thanks Chris
It seems that this problem was created because I used the clean windows on this server uninstall utility before the utility was removed by MS because it caused this error. There is a registry fixit solution to restore the default permissions that I found that has worked for others. Itself will follow the appropriate section. Thanks Chris
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try to download a program I get the above message. -Components/DA42BC89BF25F5BDOAF/7577B224C65CF4E8010AEQ2373DB49 unknown.
I TRIED TO DOWNLOAD a DIFFERENT PROGRAM YESTERDAY AND GOT THE SAME MESSAGE but WITH DIFFERENT NUMBERS. THIS A REGISTRY PROBLEM AND if so HOW DIFFICULT it is?
i AM RUNNING WINDOWS 7 64 BIT
For any question on Windows 7:
http://social.answers.Microsoft.com/forums/en-us/category/Windows7
Link above is Windows 7 Forum for questions on Windows 7.
Windows 7 questions should be directed to the it.
You are in the Vista Forums.
See you soon.
Mick Murphy - Microsoft partner
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When I try to download the latest update to Adobe Reader, I get the following error message:
ERROR 1402 could not open key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Run\OptionalComponents\MSFSI searched this error on the Adobe Reader website and they said to uninstall the current version of Adobe Reader on my computer with the command install/uninstall via the control panel - I tried to do, but the I get the same error message when I try to uninstall my current version to reinstall. I'm so caught up in a "catch 22". I really need to know how to correct this error so that I can update/install this program.
Thank you
Sandi
sandib5532,
Try to use The Windows Installer Cleanup utility and see if it is able to remove your current version. Alternatively, you can consult the Adobe removal instructions.Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think. -
Problem installing iTunes - error message "could not open key".
Suddenly, I was unable to open ITunes error indicating that another file is in use, even if no other program has been opened. I installed RegServ to clean the registry and uninstalled ITunes. When I try to reinstall ITunes, I get the following error message when it has almost completely installed: "could not open key: unknown\components\E1A4AEDEF4268F41BB4CFA5435985AC\4078CB48084001E41BD5E187685D1508.» Check that you have significantly access to that key or contact your support team. "I tried to boot, turn off the firewall - any solution that I could find on the web, but it still does not work. I do not understand this message - can anyone help? I have Windows Vista. Thank you!
Hello1. are you able to download other programs?Use Internet Explorer to download the Windows install cleanup. Alternatively, you can uninstall a program in the list of the programs and features.
Uninstall or change a program: http://windows.microsoft.com/en-US/windows-vista/Uninstall-or-change-a-programFor more information on "troubleshooting installation or uninstalling programs" visit this link: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-installing-or-uninstalling-programsIf the problem persists, please contact Apple support team: http://www.apple.com/supportKind regards
Syed
Answers from Microsoft supports the engineer. -
Error 1402: Could not open pdf files
Cannot open pdf Adobe Reader files when I try to update it also gives me Error 1402
Start by uninstalling your current version of the Acrobat Reader software, reboot, then install the latest version. If this fails, delete a line of Adobe for assistance.
<49errose>writing in the new message: * e-mail address is removed from the privacy... *
49errose>Cannot open pdf Adobe Reader files when I try to update it also gives me Error 1402
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Error 1402 cound not open...
When I try to download Adobe I get the error message below. I looked at other issues posted with the same problem and still cannot download. I am the administrator, the only one who uses this computer. I had a similar trouble download silverlight and had to walk through the process, can't remember that that the process has been...
Error 1402 could not open key:
HKEY-LOCAL_MACHINE32\software\Microsoft\Windows\
CurrentVersion\Run\OptioinalComponents. Check
That you have sufficient access to that key, or contact
your support person
Hello
This issue has been addressed by Adobe, I ask you to go through the steps mentioned by publishers and check if this is useful.
http://kb2.Adobe.com/CPS/405/kb405573.html#OnWindowsVista
Important note: this response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software Internet.
Also the same question was discussed by Mike on our forums, please follow instructions from the thread below and let us know if it helps.
Concerning
Anthony. -
I'm trying to install SQL 2008 R2 on a Windows Server 2008 computer. There a SQL 2005 and 2008 R2 installed before.
I uninstalled everything about SQL using the Add/Remove Programs, CCleaner and Windows Installer cleaner.
I'm under SQLEXPRWT_x64_ENU.exe (date of Monday, April 5, 2010 09:29:28) I downloaded from Microsoft. I unlocked the file, I am logged in as an administrator and I run as administrator.
I get
The following error occurred:
Could not open key: UNKNOWN\Components\43C313DB6EBAD154F901C6B5BFA69F06\C2BF01D69A282F04190DB76EC40FAD2F. Check that you have sufficient access to that key or contact your support team.
Another window shows:
Description:
SQL Server 2008 R2 Setup has encountered an error.Signature of the problem:
Problem event name: SQL100MSI
Signature of the problem 01: 10.50.1600.1
Signature of the problem 02: 10.50.1600.1
Signature of the problem 03: SqlSupport.msi
Signature of the problem 04: 0xE1C5DEF0
Signature of the 05:1402 problem
Signature of the 06 problem: Install_SqlSupport
OS version: 6.0.6002.2.2.0.272.7
Locale ID: 1033More information about the problem:
LCID: 1033It occurs during the installation of Support files, ExecuteStandardTimingsWorkflow.
Someone at - it ideas?
Thank you
DebHi Deb,
Your SQL 2008 R2 issue is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the SQL Server Forum. You can follow the link to your question:
http://social.technet.Microsoft.com/forums/en-us/category/SQLServer -
original title: problem with installation of iTunes
Hi guys
iTunes was running great until I tried to update to 9.0...
I tried the apple forums and forum of microsoft ideas, but nothing helps...
I use a dell 17 with vista home premium with sp2 installed studio.
partially, he settled then I get this error:
Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\.m4b\OpenWithList\iTunes.exe check that you have sufficient access to that key or contact your support team.
I guess you're the closest to support staff I have....
in any case... I uninstalled itunes and quicktime and itunes now will not reinstall. I tried the version 8.2.1.6 and I guess I can try the previous version... I also tried opening the HKEY and got in what concerns the OpenWithList, but he will not give me access. I have no idea what I'd do if I got there, but I watched out of curiosity and was blocked...
any info would be greatly appreciated!
If you have guitar questions let me know, I have been a tech for almost 25 years.
Thanks again, scott
I had the exact same problem and error as you message the guy but he fixed earlier. I'm not an expert, or even trained somehow. I just worked through until I got everything to install. If you try this, please back up your registry first.
In any case, here's what I did.
First of all, I uninstalled iTunes, Quicktime, Apple Software updater toally, _-anything with Apple in the name.
I opened regedit using 'run as administrator '.
I then went to the registry key:
HKEY_LOCAL_MACHINE-1-5-18\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\108B43C0CEA676640B35306AE7D24051
.. .and selected the folder DA42BC89BF25F5BD0AF18C3B9B1A1EE8
Right-click & click Permissions
Click Advanced, and then click the owner tab
Type "Administrators" in the current field of owners and th check Replace owner subcontainer and volumes(Note: I did this because I had another key with permission issues, after I fixed the original onelisted above)
Apply the settings, and then click Permissions tab. Once more, add 'administrators' to the permission entries list, and then click on edit and select all the checkboxes of permission. Also click on the boxes of the 2 bottom regarding permissions inheritable.
Click OK
Now on the main permissions tab, choose administrators in the windows user name or group and then check the full control and read check boxes. Click OK.
In the main window of regedit, you should now see the keys in the right pane for each subfolder in:
HKEY_LOCAL_MACHINE-1-5-18\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8In the menu bar click file > exit
I downloaded and installed the new handset iTunes9 and apple Quicktime.
Everything worked well. I hope this helps.
-J
-
Could not open key
How can I give me access to a registry key? I am trying to install a scanner treated after installation failed previously and I get message "could not open key: UNKNOWN\Components\AFlE7E2767BA2BB41B713A00FB8FACC4\4D7CB2A83D7A5D543B2D9374815CC314.» Verify that you have sufficient access to that key...Click Start, type: regedit
Click with the right button on regedit
Click on run as administrator
Make sure that you back up your Windows registry database before you try:
How to make a backup of the registry in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry
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